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Hotel Mystays Premier Sapporo

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Mystays Premier Sapporo

View from property
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Exterior
Sauna, hot springs/mineral springs, body treatments, massages

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Gym
    Gym
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2-2-10 Minamikujonishi, Chuo, Sapporo, Hokkaido, 064-0809
  • Nakajima Park
    3 min walk
  • Susukino Street
    8 min walk
  • Tanukikoji Shopping Street
    12 min walk
  • Sapporo (OKD-Okadama)
    30 min drive

Room options

View all photos for Executive Twin Room, Non Smoking, River View

Down duvets, in-room safe, free WiFi, bed sheets

Executive Twin Room, Non Smoking, River View

  • 52 sq m
  • River view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Fourth Room, Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Fourth Room, Smoking

  • 41 sq m
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Smoking (For 1~2 Guests)

20-inch LCD TV with satellite channels, TV

Deluxe Twin Room, Smoking (For 1~2 Guests)

  • 41 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Triple Room, Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Triple Room, Smoking

  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Baby Kids Room, Non Smoking

Children's theme room

Baby Kids Room, Non Smoking

  • 54.0 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Comfort Double Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

Room amenity

Comfort Double Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Standard Twin Room, Smoking (Eco Plan-No Cleaning Service)

  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Double Room, Non Smoking (No cleaning Service)

Room amenity

Comfort Double Room, Non Smoking (No cleaning Service)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Smoking (No cleaning Service)

Room amenity

Comfort Double Room, Smoking (No cleaning Service)

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking (Eco Plan-No Cleaning Service)

20-inch LCD TV with satellite channels, TV

Deluxe Twin Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Smoking (Eco Plan-No Cleaning Service)

20-inch LCD TV with satellite channels, TV

Deluxe Twin Room, Smoking (Eco Plan-No Cleaning Service)

  • 4 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Twin Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Superior Twin Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

  • 3 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Comfort Double Room, Non Smoking

Room amenity

Comfort Double Room, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Superior Triple Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

  • 3 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Comfort Double Room High Floor, Non Smoking

Room amenity

Comfort Double Room High Floor, Non Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room, Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Standard Triple Room, Smoking (Eco Plan-No Cleaning Service)

  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Double Room, Smoking

Room amenity

Comfort Double Room, Smoking

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Superior Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 27 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Superior Twin Room, Non Smoking (High Floor)

Down duvets, in-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking (High Floor)

  • 27 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Triple Room, Non Smoking (High Floor)

Down duvets, in-room safe, free WiFi, bed sheets

Superior Triple Room, Non Smoking (High Floor)

  • 27 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Standard Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Standard Twin Room, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Triple Room, Non Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Standard Triple Room, Non Smoking

  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Fourth Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Fourth Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

  • 41 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Family Comfort Twin Room, Non Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Family Comfort Twin Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

20-inch LCD TV with satellite channels, TV

Deluxe Twin Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

  • 41 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Triple Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Triple Room High Floor, Non Smoking (Eco Plan-No Cleaning Service)

  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Fourth Room, Non Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Fourth Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 41 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Fourth Room, Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Fourth Room, Smoking (Eco Plan-No Cleaning Service)

  • 41 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Triple Room, Smoking (Eco Plan-No Cleaning Service)

  • 41.0 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Family Comfort Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Family Comfort Triple Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Family Comfort Fourth Room, Non Smoking (Eco Plan-No Cleaning Service)

Down duvets, in-room safe, free WiFi, bed sheets

Family Comfort Fourth Room, Non Smoking (Eco Plan-No Cleaning Service)

  • 26.9 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Double Room, Accessible, Non Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Double Room, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Comfort Fourth Room, Non Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Family Comfort Fourth Room, Non Smoking

  • 27 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking (For 1~2 Guests)

20-inch LCD TV with satellite channels, TV

Deluxe Twin Room, Non Smoking (For 1~2 Guests)

  • 4 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Comfort Twin Room, Non Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Family Comfort Twin Room, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Comfort Triple Room, Non Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Family Comfort Triple Room, Non Smoking

  • 27 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Triple Room, Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Standard Triple Room, Smoking

  • 3 sq m
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Triple Room, Non Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Superior Triple Room, Non Smoking

  • 27 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Deluxe Fourth Room High Floor, Non Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Fourth Room High Floor, Non Smoking

  • 41 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Twin Room High Floor, Non Smoking

20-inch LCD TV with satellite channels, TV

Deluxe Twin Room High Floor, Non Smoking

  • 4 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Triple Room High Floor, Non Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Triple Room High Floor, Non Smoking

  • 41 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

  • 4 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Fourth Room, Non Smoking

Down duvets, in-room safe, free WiFi, bed sheets

Deluxe Fourth Room, Non Smoking

  • 41 sq m
  • Sleeps 6
  • 2 Twin Beds

Similar properties

Exterior
Hotel Monterey Edelhof Sapporo
Spa
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1004)
The price is AU$175
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Monterey Edelhof Sapporo

About the area

Sapporo

With a stay at Hotel Mystays Premier Sapporo, you'll be centrally located in Sapporo, just a 3-minute walk from Nakajima Park and 12 minutes by foot from Tanukikoji Shopping Street. .This spa hotel is 1.5 mi (2.5 km) from Odori Park and 1.8 mi (2.8 km) from Hokkaido University.

What's nearby

  • Nakajima Park - 3 min walk - 0.3 km
  • Tanukikoji Shopping Street - 12 min walk - 1.0 km
  • Nijo Market - 13 min walk - 1.1 km
  • Sapporo TV Tower - 16 min walk - 1.4 km
  • Odori Park - 3 min drive - 2.5 km

Getting around

  • Nakajima-koen Station - 3 min walk
  • Naebo Station - 4 min drive
  • New Chitose Intl. Airport (CTS) - 57 min drive

Restaurants

  • ‪ト・オン・カフェ - ‬2 min walk
  • ‪Farm to Table TERRA - ‬1 min walk
  • ‪そば処福住札幌中央店 - ‬2 min walk
  • ‪炭や 中島公園店 - ‬2 min walk
  • ‪coffee square do - ‬2 min walk

About this property

Hotel Mystays Premier Sapporo

Boardwalk/promenade Sapporo hotel in Chuo-ku with 4 restaurants
Hotel Mystays Premier Sapporo offers 419 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 20-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, パークサイドスパ（Parkside Spa）. Services include massages and body treatments. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are 2 indoor hot springs and outdoor hot springs open between 3:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Make yourself at home in one of the 419 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones and safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You can take advantage of recreational amenities such as hot springs and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite at Farm to Table TERRA, one of the hotel's 4 restaurants. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Farm to Table TERRA - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
うなぎ 仲じま - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.
別邸 仲じま - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
バンケットルーム ポプラ / リラ - This restaurant serves breakfast only. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (JPY 1500 per day; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:00 AM: JPY 2750 for adults and JPY 2750 for children
  • 4 restaurants

Restaurants on site

  • Farm to Table TERRA
  • うなぎ 仲じま
  • 別邸 仲じま
  • バンケットルーム ポプラ / リラ

Things to do

  • Fitness centre
  • Full-service spa
  • Hot springs

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Coworking spaces
  • Meeting rooms

Spa

  • 2 indoor hot springs
  • Body treatments
  • Hot springs/mineral springs
  • Hot springs open from 3:00 PM to midnight
  • Hot springs water temperature (Celsius) - 42
  • Indoor mineral hot springs (onsen)
  • Massages
  • Outdoor hot springs
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 20-inch LCD TV
  • Satellite channels

Food and drink

  • Fridge

More

  • Electrical adapters/chargers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
A scheduled emergency drill will take place on November 12, 2024 from 11:15 AM to 12:15 PM. Guests can expect to hear loud noises from emergency alarms and in-house announcements during this time.

Renovations and closures

The following facilities or services will be unavailable from December 30 2024 to January 5 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children
  • Covered self parking fee: JPY 1500 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the spa facilities is included in the room rate for up to 2 guests (age 6 or older).
Additional fees apply to children 0-12 years old for breakfast when sharing existing bedding.

We should mention

Hot springs access available from 3:00 PM to midnight
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

MYSTAYS PREMIER Sapporo Park
Art Sapporo
Sapporo Art
Sapporo Art Hotel
HOTEL MYSTAYS PREMIER
MYSTAYS PREMIER
MYSTAYS PREMIER Sapporo Park
Hotel HOTEL MYSTAYS PREMIER Sapporo Park Sapporo
Sapporo HOTEL MYSTAYS PREMIER Sapporo Park Hotel
Hotel HOTEL MYSTAYS PREMIER Sapporo Park
HOTEL MYSTAYS PREMIER Sapporo Park Sapporo
Art Hotels Sapporo
MYSTAYS PREMIER
HOTEL MYSTAYS PREMIER
Mystays Premier Sapporo
HOTEL MYSTAYS PREMIER Sapporo Park
HOTEL MYSTAYS PREMIER Sapporo Hotel

Hotel Mystays Premier Sapporo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 466 out of 1000 reviews" "
Rating 8 - Good. 344 out of 1000 reviews" "
Rating 6 - Okay. 116 out of 1000 reviews" "
Rating 4 - Poor. 47 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rohn

Stayed 7 nights in Jul 2024

10/10 Excellent

Denison

Stayed 2 nights in Jul 2024

10/10 Excellent

Takenori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

sunny wonsun

Disliked: Cleanliness, property conditions & facilities
Great Spa near a beautiful park setting
Fantastic Onsen Spa Needs refurbishing Very worn Carpet Single room was very tiny
Stayed 1 night in Mar 2024

2/10 Terrible

Johnny

Stayed 4 nights in Dec 2023

6/10 Okay

poh choo

Liked: Cleanliness, amenities, property conditions & facilities
I am a repeat guest. This time, Room's carpet is badly stained from entrance to window. No lighting in open closet with hangers & with a very small luggage bench & safe box. How to check clothes, how to see items clearly going in & out of safe??? Aside ,no other place to put out clothings ( early nov'23). Housekeeping & Buffet restaurant staff were great. Front Desk short woman on duty 31oct - 11.45am was horrible, no smile no greeting when I walked up after arrival. Very Very unjapanese. The guys during my 9days stay were friendly. Terra- short woman (saw her in May'23) senior staff, very unjapanese "service" too.
Stayed 9 nights in Oct 2023

8/10 Good

G N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel. Very attentive staff
Stayed 3 nights in Sep 2023

6/10 Okay

Lee York Kwan

Disliked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

sook kuan

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The beddings have stains and the carpets are extremely dusty.
Stayed 4 nights in Aug 2023

10/10 Excellent

Pong Yi Kelowna

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

MICHIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is great place to stay. Very clean and sophisticated.
Stayed 1 night in Apr 2023

10/10 Excellent

Jaroon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking not free , no free bottled water but free ice vender
Stayed 1 night in Apr 2023

8/10 Good

Chua Wen

Travelled with family and small children
Liked: Cleanliness
Stay was alright. Housekeeping was bad. They didn't change the beddings even though we indicated that we would like to be changed. Carpet not cleaned

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were extremely friendly and helpful 👍 Location of the hotel was quite convenient.However the hotel rooms were a little rundown. Overall can stay if you are not particularly.
Stayed 2 nights in Feb 2023

10/10 Excellent

Jerimi

Stayed 1 night in Feb 2023

10/10 Excellent

Marc Juvan

Stayed 3 nights in Dec 2022

10/10 Excellent

Felix Chun-kit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2022

8/10 Good

Ali

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Would have appreciated that the front desk staff speak & understand English. I had a hard time asking whether the breakfast is Muslim-friendly.
Stayed 1 night in Dec 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Building is very clean and has several shops and restaurants inside. Hotel is also pretty close to the Subway Station so it was convenient to travel around the city.

8/10 Good

Yumiko

Stayed 1 night in Nov 2022

10/10 Excellent

Yukari

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
とても安いのにお部屋が広くて、きれいでした。お風呂も気持ちよく清潔でまた泊まりたいと思いました。札幌駅からは少し遠いですがよいホテルでした。
Stayed 2 nights in Sep 2022

10/10 Excellent

Aoki

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
部屋のソファの隙間やベッドの下、引き出しの中などの知らない髪の毛やゴミが少々気になった。 それ以外はとても良かったです。この値段でこの大きさの部屋や朝食、そしてお風呂やその他施設が使えるのは破格！
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, but small double room. Nice onsite spa and relaxation space. 1st floor restaurant is famous for its delicious (pricey) organic food. One of the vegan options in Sapporo.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean & great service. The food served is fantastic.
Stayed 4 nights in Dec 2019

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, food options were good. Near some good bars and game rooms.
Stayed 1 night in Feb 2020