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Hotel Sonia Otaru

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sonia Otaru

Exterior
Exterior
In-room safe, individually decorated, individually furnished, desk
Hot springs
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1-4-20 Ironai, Otaru, Hokkaido, 047-0031
  • Sakaimachi Street
    1 min walk
  • Otaru Canal
    2 min walk
  • Otaru City General Museum Ungakan
    2 min walk
  • Sapporo (OKD-Okadama)
    46 min drive

Room options

View all photos for Standard Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin Room, Non Smoking

  • 36 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe King Room, Non Smoking

  • 38 sq m
  • Canal view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Twin Room, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Twin Room, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, individually decorated, individually furnished, desk

Large Twin C, Non Smoking, Eco Plan - No Cleaning Service

  • 33 sq m
  • Canal view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, individually decorated, individually furnished, desk

Large Twin B, Non Smoking, Eco Plan - No Cleaning Service

  • 26 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

In-room safe, individually decorated, individually furnished, desk

Large Twin A, Non Smoking, Eco Plan - No Cleaning Service

  • 30 sq m
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin B, Canal View, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin B, Canal View, Non Smoking

  • 22 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Family Triple Non Smoking

Deluxe Family Triple Non Smoking

Deluxe Family Triple Non Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Twin, Canal View, Non Smoking

Superior Twin, Canal View, Non Smoking

Superior Twin, Canal View, Non Smoking

  • 24 sq m
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Comfort Twin Room, Non Smoking

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin A, Canal View, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin A, Canal View, Non Smoking

  • 22 sq m
  • Canal view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe King, Non Smoking

  • 38 sq m
  • Canal view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Deluxe Twin, Non Smoking

  • 36 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Standard Twin Room (Single Use), Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room (Single Use), Non Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin C, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Large Twin C, Non Smoking

  • 33 sq m
  • Canal view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Large Twin A, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Large Twin A, Non Smoking

  • 30 sq m
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Large Twin B, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Large Twin B, Non Smoking

  • 26 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Accessible, Non Smoking

Deluxe Twin Room, Accessible, Non Smoking

Deluxe Twin Room, Accessible, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
Hotel Torifito Otaru Canal
Free WiFi
Restaurant
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1005)
The price is AU$79
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Torifito Otaru Canal

About the area

Otaru

When you stay at Hotel Sonia Otaru in Otaru, you'll be in the historical district, just steps from Otaru Canal and Sakaimachi Street. .This hotel is 16.7 mi (26.9 km) from Kiroro Resort and 11.8 mi (18.9 km) from Kokusai Ski Resort.

What's nearby

  • Sakaimachi Street - 1 min walk - 0.0 km
  • Otaru Canal - 2 min walk - 0.2 km
  • Otaru City Art Museum - 5 min walk - 0.4 km
  • Otaru Music Box Museum - 14 min walk - 1.2 km
  • Shin Nihonkai Ferry - 3 min drive - 2.0 km

Getting around

  • Otaru Station - 9 min walk
  • Teine Station - 21 min drive
  • New Chitose Intl. Airport (CTS) - 77 min drive

Restaurants

  • ‪小樽ビール 小樽倉庫No.1 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪麻ほろ - ‬5 min walk
  • ‪ISO - ‬3 min walk
  • ‪北海あぶりやき運河倉庫 - ‬4 min walk

About this property

Hotel Sonia Otaru

Hotel with a 24-hour front desk, steps from Otaru Canal
Hotel Sonia Otaru offers 149 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished and decorated. 26-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor public bath (no minerals) and an indoor mineral hot springs (Japanese-style onsen). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 PM. There are hot springs open between 3:00 PM and 11:00 PM.
Make yourself at home in one of the 149 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as hot springs, or other amenities including complimentary wireless internet access and a vending machine.
Stop by the hotel's restaurant, 寿司バル イルオナイ（IL ONAI）, for dinner. Dining is also available at the coffee shop/cafe, and room service is provided. Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
寿司バル イルオナイ（IL ONAI） - This sushi bar serves breakfast and dinner.
Room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1200 per night)
  • Extended parking on site (JPY 1200 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:30 AM: JPY 2200 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • 寿司バル イルオナイ（IL ONAI）

Things to do

  • Hot springs

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Spa

  • Hot springs
  • Hot springs open from 3:00 PM to 11:00 PM
  • Hot springs water temperature (Celsius) - 39
  • Indoor mineral hot springs (onsen)
  • Indoor public bath (no minerals)
  • Outdoor mineral hot springs (onsen)
  • Outdoor public bath (no minerals)
  • Public bath open from 3:00 PM to 11:00 PM
  • Separate men/women areas in public bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 26-inch LCD TV
  • Digital channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4500.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Self parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: JPY 4500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Hot springs access available from 3:00 PM to 11:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sonia
Hotel Sonia Otaru
Sonia Hotel
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru

Hotel Sonia Otaru Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1001 reviews" "
Rating 8 - Good. 350 out of 1001 reviews" "
Rating 6 - Okay. 105 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Katie

Travelled with family
Liked: Staff & service
I was rather disappointed with this hotel. The lobby was very nice and open, upon check in, the service was excellent. However, the rooms are quite old, especially the bath room. There were hair and small dirt marks ok the bed sheets, and for some strange reason, the pillow are small and in a square shape (like a small European pillow). The hotel is made up of 3 wings, but only has one small restaurant, so in the morning the line is crazy and the food area is overcrowded. The food choice was very limited as well. The location of the hotel is great, right next to the Otaru Canal, easy walking distant to most of the tourist attraction.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Kamen

Travelled with family
Liked: Cleanliness
Average Japanese hotel, complicated parking.
The hotel is not new but reasonably maintained. Mattresses are a a bit squeaky. Overall a clean place. We didn’t use the onsen. We came with a small baby. It was a rainy day. We appreciate it was an hour early for check in, and no problem with us. But showing the reception staff that there are no cars at all in the parking lots they still asked us to go away, park in a public car park, and come back to park at the time of check in. Rules may be rules, but really…? Eventually we parked, but when we drove out in the rain on our rerun found there was no longer parking for us, as we hadn’t reserved our spot, only paid. We found parking in the end, but why so complicated? Anyway, we do not recommend this hotel for guests with a car. Parking in Japan is relatively inexpensive and not complicated, except here. The breakfast we also rate below average for both Asian and European standards, but not a deal breaker. Lots of other breakfast places nearby. I seldom write such reviews. Otaru is a charming town and worth visiting.
Stayed 1 night in Jul 2024

10/10 Excellent

Raymond

Stayed 2 nights in Jul 2024

6/10 Okay

Shan

Travelled with partner
Disliked: Staff & service, amenities
location is good
Stayed 1 night in Jul 2024

8/10 Good

lai won

Beds not comfy and furniture very old fashioned
Stayed 1 night in Jun 2024

6/10 Okay

Jianming

Travelled with family
Location
Stayed 2 nights in May 2024

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service!
Stayed 3 nights in Apr 2024

8/10 Good

Joyce Puiling

Travelled with family
Liked: Cleanliness, room comfort
Convenient and comfortable stay, a good experience
Stayed 2 nights in Apr 2024

6/10 Okay

Christopher

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Lobby is nice and Location is ok, walking to the train station and most of the attractions. Rooms are dated, and needs some TLC. Not as clean as other similar price hotels in Japan. Same with the Service, was expecting more.
Stayed 2 nights in Mar 2024

6/10 Okay

Gyoung Hoon

Travelled with family
Disliked: Amenities, property conditions & facilities
Not clean.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Nice location on canal and good amenities.
Enjoyed the location and paying for the breakfast was worth it. Our room was fairly dingy however—could really use updates including a paint job and new furniture—the bed was comfortable but the rest of the room was lackluster. The Onsen was lovely and service was great when we needed them.
Stayed 2 nights in Feb 2024

8/10 Good

MYRA

Liked: Cleanliness, staff & service, property conditions & facilities
There's an Onsen within the hotel and Otaru canal can be viewed through the window. Location however is a bit far from JR Otaru station but walkable. It's a hassle though if you have luggages.
Stayed 1 night in Feb 2024

8/10 Good

Yick Hung

Travelled with family
convenient for shopping and sight seeing staff language skill is very limited; one of front desk male old guy is not helpful at all
Stayed 1 night in Feb 2024

2/10 Terrible

Howard

Stayed 3 nights in Jan 2024

8/10 Good

Hiroshi

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
gold member. no late check out. super rude staff urgently trying to kick you out to free their room
Stayed 2 nights in Jan 2024

6/10 Okay

Alexander

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

YI YAN

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Great place, warm staff, superb restaurant. Furniture a bit shabby, but worth the proce
Stayed 4 nights in Jan 2024

10/10 Excellent

Si Qi

Travelled with family
Liked: Cleanliness, staff & service, amenities
excellent view
Stayed 2 nights in Jan 2024

6/10 Okay

Kwok Leung

Travelled with partner
Liked: Cleanliness, staff & service
It’s not very new condition but very good location and convenient to go popular places
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not up to expectations
Had a unpleasant stay. 1. No complimentary mineral water in room 2. Front desk does not help to arrange yamato delivery to other hotels (all other hotels does help and no issue) 3. Taxi service - you have to call yourself using their taxi phone (all other hotels help you to call and arrange taxi) 4. Rooms very dated and not refurbished. Walls are stained. Furniture full of scratches and missing handles. Toilet have musted smell and very budget feel. 5. Air humidifier is bad condition and made noises/sound during 1st night stay. Keep making us and kids wake up. Please improve on your guest experience and service offering. Family of 4 (2 adults, 1 child and 1 infant) 2 big, 1 medium luggages and 1 stroller. Booked 3 nights, I stayed one night and booked another neigbour hotel for the other 2 night stay which was fantastic! Only saving grace is the good breakfast and service at the restaurant. That is why it is 2 star.
Stayed 3 nights in Jan 2024

10/10 Excellent

Lyka

Travelled with partner
Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Miho, Rockville

Stayed 2 nights in Jan 2024