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Mercure Chur City West

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Chur City West

Premium bedding, down duvets, pillow-top beds, free minibar
Exterior
Fitness facility
Exterior
Bowling

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Laundry
  • Gym
  • Pet-friendly
  • Housekeeping
  • Room service

Explore the area

Map
Comercialstrasse 32, Chur, GR, 7000
  • Bowling Rock 'n' Bowl
    5 min walk
  • Chur-Brambuesch Gondola
    19 min walk
  • AdventureRooms Chur
    2 min drive
  • St. Moritz (SMV-Samedan)
    87 min drive

Room options

Deluxe Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Mountain View

Deluxe Room, 1 Double Bed, Mountain View

Deluxe Room, 1 Double Bed, Mountain View

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Corner

Superior Room, 1 Double Bed, Corner

Superior Room, 1 Double Bed, Corner

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Mountain View

Deluxe Room, 2 Single Beds, Mountain View

Deluxe Room, 2 Single Beds, Mountain View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Room, 2 Single Beds

Premium bedding, down duvets, pillow-top beds, free minibar

Comfort Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 2 Single Beds, Mountain View

Premium bedding, down duvets, pillow-top beds, free minibar

Comfort Room, 2 Single Beds, Mountain View

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, View, Corner

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Room, 2 Single Beds, View, Corner

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed, Mountain View

Comfort Room, 1 Double Bed, Mountain View

Comfort Room, 1 Double Bed, Mountain View

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, View, Corner

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Room, 1 Double Bed, View, Corner

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Corner

Premium bedding, down duvets, pillow-top beds, free minibar

Superior Room, 2 Single Beds, Corner

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

ibis Chur

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.0 out of 5, Very good, (629)
The price is AU$241
for 1 night
includes taxes & fees
9 Dec - 10 Dec
ibis Chur

About the area

Chur

Located in Chur, Mercure Chur City West is connected to a rail/subway station, within a 5-minute drive of Bowling Rock 'n' Bowl and Chur-Brambuesch Gondola. .This hotel is 14.3 mi (23.1 km) from Flims Laax Falera Ski Resort and 1 mi (1.7 km) from AdventureRooms Chur.

What's nearby

  • Chur-Brambuesch Gondola - 19 min walk - 1.6 km
  • St. Martinsplatz Square - 2 min drive - 1.9 km
  • Rhyetian Railway Building - 2 min drive - 2.2 km
  • Rathaus - 3 min drive - 2.4 km
  • Kanzeli-Brambuesch Ski Lift - 13 min drive - 6.9 km

Getting around

  • Chur Station - 5 min drive
  • Zurich Airport (ZRH) - 94 min drive

Restaurants

  • ‪Gusto Pizzeria - ‬8 min walk
  • ‪Italy 1901 - ‬14 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Konditorei Merz - ‬14 min walk

About this property

Mercure Chur City West

Pet-friendly hotel with a 24-hour health club connected to a shopping center in Chur
Mercure Chur City West offers 49 accommodations with free minibar items and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 49 guestrooms, featuring heated floors and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour health club or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and shopping on site.
Enjoy Regional cuisine at Towers City West Rest., a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Planning an event in Chur? This hotel has 3444 square feet (320 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Towers City West Rest. - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CHF 15 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CHF 24 for adults and CHF 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Towers City West Rest.

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Bowling alley
  • Shopping centre
  • Shopping

Family friendly

  • Bowling alley
  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference space (3444 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Shared microwave
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Heated floors
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per night
Cribs (infant beds) are available for CHF 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 24 for adults and CHF 10 for children
  • Covered self parking fee: CHF 15 per day (in/out privileges)
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City West Chur
City West Hotel Chur
City West Hotel Restaurant
City West Hotel Restaurant
Mercure Chur City West Chur
Mercure Chur City West Hotel
Mercure Chur City West Hotel Chur

Mercure Chur City West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 158 out of 290 reviews" "
Rating 8 - Good. 116 out of 290 reviews" "
Rating 6 - Okay. 8 out of 290 reviews" "
Rating 4 - Poor. 3 out of 290 reviews" "
Rating 2 - Terrible. 5 out of 290 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle, Phoenix

Travelled with partner
Liked: Amenities, property conditions & facilities
This was a nice hotel at an affordable price. The room was warm with no AC and the higher than normal temperatures but otherwise it was a great stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Sabrina

Stayed 1 night in Aug 2024

10/10 Excellent

hazem, Augusta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple yet clean. Staff is friendly. Better pillows should be provided in the rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Duniesky, Hialeah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a nice clean hotel, the view is spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

CJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Armaghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Stayed 1 night in Jul 2024

8/10 Good

Lutfinisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and easily accessible!
Stayed 2 nights in Jun 2024

10/10 Excellent

Samir

Stayed 1 night in Jun 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and staff were very friendly and helpful. Front desk employees all spoke English. My only issue was I was lead to believe that the hotel was next to the train station and in walking distance. 30 minute walk with luggage is really not doable. Yet the hotel provided us with free bus tickets which were great for getting around the city
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular and the concierge was very helpful. There weren’t many options for dining on Sundays.
Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking views from the room. A very nice size room and big shower. Very close to the bus line.
Stayed 1 night in Mar 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Christine, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
It was excellent. The rooms. The Service. Everything was outstanding. I would highly recommend this hotel.
Stayed 1 night in Jan 2024

8/10 Good

Mia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was great! (we purchased the mountain view), but personally I don’t think the room was much to rave about. The area itself is very expensive so be prepared to spend 100CHF for any meal. The staff were wonderful, but one night was the right amount for us.
Stayed 1 night in Jan 2024

10/10 Excellent

Tomas, Cairo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new modern hotel and easy to get around with the bus stop just in front.
Stayed 1 night in Jan 2024

10/10 Excellent

Xiaoning

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jan 2024

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Dec 2023

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and bright with large glass windows. Front desk was very helpful and proximity to shopping made misc travel needs easy. While outside the city center a 6 min bus to downtown / city center, makes things manageable without a car. Overall a pleasant experience would recommend for those looking to recover from extended travel.
Stayed 3 nights in Oct 2023

10/10 Excellent

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room with great views of the mountains!
Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Rosa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked 2 rooms at the Mercure City west in Chur, in one of the rooms the comforter had blood stains, this was very unpleasant, the rooms were large and comfortable but not clean, the pillows were not comfortable and the breakfast was very bad, the front desk was not friendly and unapologetic when we told them about the blood stains on the comforter.The people in this city is very rude. We do not recommend this Mercure Hotel in Chur, we have stayed in several Mercure Hotels and they have been good, unfortunately not this one.
Stayed 1 night in Jun 2023