4/10 Poor
Jacqueline
Travelled with partner
19 Jan 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
I was quite disappointed with my stay at L7. First, the floor when we entered our room was sticky, and I felt that the room wasn’t very clean. I was also a little disappointed that their late check out was 1pm, as normally at this price point in Asia, they make accommodation for 2pm check out. This was fine except the morning of check out, our room had NO HOT WATER. This was unacceptable to me, I’ve never stayed at a hotel that ran out of hot water. While the issue was promptly taken care of, it still caused an hour delay, where we couldn’t shower & get ready for the day. Because of this, I asked for an additional 30 mins for checkout and was granted a 1:30pm check out only to be called at 1pm rushing us to check out our room. Again, this was a first for me, have never been asked to check out just a few mins after check out time, esp when we were granted a later time. Out of my 5 times to Seoul, this hotel was just as expensive as some way nicer alternatives such as Ryse, which is normally my go-to and my recommendation for anyone who’s willing to spend ~$250-300/night
Jacqueline
Stayed 1 night in Jan 2025