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Maxx by Steigenberger on the Bund Shanghai

3.5 star property

Photo gallery for Maxx by Steigenberger on the Bund Shanghai

Exterior
Suite, River View | View from room
Shanghai Studio with River View | View from room
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
1 East Jinling Road, Shanghai, Shanghai, 200002
  • Yu Garden
    ‪7 min walk‬
  • Nanjing Road Shopping District
    ‪12 min walk‬
  • The Bund
    ‪13 min walk‬
  • Shanghai (PVG-Pudong Intl.)
    ‪44 min drive‬

Room options

View all photos for Shanghai Studio

Shanghai Studio

Shanghai Studio

  • Sleeps 3
  • 1 King Bed

View all photos for Shanghai Studio (Twin bed)

Shanghai Studio (Twin bed)

Shanghai Studio (Twin bed)

  • 32 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Suite, River View

Suite, River View

Suite, River View

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Shanghai Studio with City View

Shanghai Studio with City View

Shanghai Studio with City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Shanghai Studio with River View

Shanghai Studio with River View

Shanghai Studio with River View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Shanghai Studio Tatami

Shanghai Studio Tatami

Shanghai Studio Tatami

  • Sleeps 3
  • 1 King Futon

View all photos for Bund Studio

Bund Studio

Bund Studio

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, River View

Suite, River View

Suite, River View

  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Shanghai Deluxe with River View

Shanghai Deluxe with River View

Shanghai Deluxe with River View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Bund)

Deluxe Room (Bund) | View from room

Deluxe Room (Bund)

  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Shanghai Studio Family

Shanghai Studio Family

Shanghai Studio Family

  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Waldorf Astoria Shanghai on the Bund

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (536)
The price is AU$583
for 1 room
includes taxes & fees
6 May - 7 May
Waldorf Astoria Shanghai on the Bund

About the area

Shanghai

A stay at Maxx by Steigenberger on the Bund Shanghai places you in the heart of Shanghai, within a 15-minute walk of The Bund and Yu Garden. .This family-friendly hotel is 0.6 mi (1 km) from Nanjing Road Shopping District and 1.1 mi (1.7 km) from People's Square.

What's nearby

  • Yu Garden - 7 min walk - 0.6 km
  • Nanjing Road Shopping District - 12 min walk - 1.0 km
  • The Bund - 13 min walk - 1.1 km
  • People's Square - 2 min drive - 1.8 km
  • Oriental Pearl Tower - 7 min drive - 6.7 km

Getting around

  • Shanghai South Railway Station - 14 min drive
  • Yuyuan Garden Station - 14 min walk
  • Hongqiao International Airport (SHA) - 30 min drive

Restaurants

  • ‪The Fellas - ‬3 min walk
  • ‪Napa Wine Bar& Kitchen - ‬2 min walk
  • ‪Goodfellas - ‬3 min walk
  • ‪美味饮食店 - ‬4 min walk
  • ‪老正和 - ‬2 min walk

About this property

Maxx by Steigenberger on the Bund Shanghai

Family-friendly hotel with a fitness center and a 24-hour front desk
Maxx by Steigenberger on the Bund Shanghai offers 162 accommodations with DVD players and minibars. Pillowtop beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Shanghai hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 162 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including concierge services and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Cafe DongXi, a restaurant which specializes in Asian cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Shanghai? This hotel has 969 square feet (90 square meters) of space consisting of conference space and a meeting room. A train station pick-up service is available for a surcharge.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Cafe DongXi - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: CNY 198 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe DongXi

Things to do

  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 969 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • On a river

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 500 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Orient Suites
Suites Orient
Suites Orient Bund Shanghai
Suites Orient Hotel
Suites Orient Hotel Shanghai Bund
Les Suites Orient Hotel Shanghai
Suites Orient Bund Shanghai Hotel
Suites Orient Bund Hotel
Suites Orient Bund
Les Suites Orient Bund Shanghai
Les Suites Orient Bund Shanghai
Maxx by Steigenberger on the Bund Shanghai Hotel
Maxx by Steigenberger on the Bund Shanghai Shanghai
Maxx by Steigenberger on the Bund Shanghai Hotel Shanghai

Maxx by Steigenberger on the Bund Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1000 reviews
Rating 8 - Good. 300 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia, Gardiner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly friendly and helpful. The location is superb!
Stayed 7 nights in Aug 2021

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff are very helpful!

It was a great stay. Very clean, great view and staff were very efficient, helpful and accomodating.
Stayed 1 night in Aug 2021

6/10 Okay

Trevor

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Looking tired

Despite an upgrade at check in the service was very patchy, no bath robes until day 2, no one a seeing phone for ages etc. A classic building but looking tired, fake speaker by tv had collapsed in revealing nails, exposed and antique plugs, rattling air con etc. The one thing it has going for it is location
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank You

Thanks to Xin Chi at reception for a very kind welcome, and to the rest of the staff for a nice stay.
Stayed 1 night in Feb 2021

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Yixuan

Stayed 1 night in Nov 2020

4/10 Poor

Justin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing

They could not find my booking and played to blame game took me over 45 minutes to check in. Was a tight booked trip really did not have time for this inconvenience.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was amazing, the bed was really comfy. Breakfast was ok, but other than that, everything was really great, would definitely stay again.
Stayed 1 night in Sep 2020

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Literally ON the Bund.

Brilliant hotel that couldn’t be any closer to the Bund if it tried-wonderful. A great suite with a gorgeous view of the Bund itself. Bathtub in room is a decent size considering it’s Asia (some tubs are kinda small).
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The establishment and facilities are a bit old, but the service staff is friendly. The view from the room is also excellent.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

The room is well decorated and clean. However, the hotel management needs to step up their games. It took almost one hour queuing in line before I could check in, which I According to the staff, it was because there was a sudden surge of booking, which didn't make sense to me.
Stayed 4 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast. Staffs are helpful. We got an excellent view of the bund. Price is more than reasonable.
Stayed 2 nights in Aug 2020

8/10 Good

KUN

Stayed 2 nights in Jul 2020

6/10 Okay

P, Honolulu

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel is located at a very convenient spot, within a short walking distance to the metro station and the Bund is at your doorstep. Great view from the room and restaurant. However the facilities were not well maintained and cleanliness was not up to scratch. Staffs at the reception were not particularly pleasant and did not leave a great impression.
Stayed 7 nights in Jul 2020

6/10 Okay

NUTSUDA

Liked: Cleanliness, room comfort

Average hotel

Old room. Tried to order room service at 22.00 but they said there were no staff working (despite the menu saying it was still within working hours). Breakfast was average. Only good thing was location.
Stayed 2 nights in Jun 2020

10/10 Excellent

LINJIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

4/10 Poor

Lars

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Need to get up in service level again.

the hotel a good location, but it's not neer to be a 5 star hotel. the room's are getting old and need to be fix. the breakfast is so bad, and it's clearly to see that the try to save money becaurs it have been a bad year. bread was 1-2 days old, there was also only 2 persons to do the service and they was not able to do this work alone, i was waiting 45 minutes to get breakfast but it did not come, and i need to go to the airport. i hope the hotel can get the service back to normal again but now i will not go there
Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Not exactly a 5-star hotel

The location of the hotel is great, right on the Bund. The size of the room okay and we had a decent view of the river. The hotel is a little older than we expected. The service was completely lacking. Maybe it was because of Covid-19 and they had a back up team servicing the hotel. The front desk guy spoke great English, but not that friendly. We ordered breakfast and what came was completely different, two days in a row and it wasn't even that good. Meh.
Stayed 2 nights in Apr 2020

8/10 Good

Tuvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location- very convenient

A big hotel Well located on the Bund Large rooms Good and versatile breakfast Yet, nothing memorable
Stayed 7 nights in Nov 2019

10/10 Excellent

Ishtiaq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Service!

Excellent location and service. The breakfast was outstanding with a wide choice of cuisines. One thing they could improve is the lighting in the lobby.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was excellent, Location is at bund, wonderful view of river side from room.
Stayed 1 night in Jan 2020

10/10 Excellent

Keith, Seoul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs, clean rooms, nice view from the room.
Stayed 1 night in Jan 2020