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Sheraton Grand Shanghai Pudong Hotel & Residences

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Shanghai Pudong Hotel & Residences

Exterior
Exterior
Premium bedding, down duvets, minibar, in-room safe
Indoor pool, pool loungers
Lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
No 38 Pujian Road, Shanghai, Shanghai, 200127
  • Century Park
    3 min drive
  • Shanghai Science and Technology Museum
    3 min drive
  • Shanghai Tower
    4 min drive
  • Shanghai (PVG-Pudong Intl.)
    37 min drive

Room options

View all photos for Premier Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Garden View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, Garden View

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Garden View

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds, Garden View

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom, Garden View

Premium bedding, down duvets, minibar, in-room safe

Premier Suite, 1 Bedroom, Garden View

  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Lounge

Executive Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds

Lounge

Executive Room, 2 Single Beds

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

DoubleTree by Hilton Hotel Shanghai - Pudong

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (455)
The price is AU$148
for 1 night
includes taxes & fees
17 Dec - 18 Dec
DoubleTree by Hilton Hotel Shanghai - Pudong

About the area

Shanghai

Located in Shanghai (Pudong), Sheraton Grand Shanghai Pudong Hotel & Residences is within a 5-minute drive of Lujiazui Central Greenland and Jin Mao Tower. .This luxury hotel is 2.2 mi (3.6 km) from The Bund and 2.6 mi (4.2 km) from Mercedes Benz Arena.

What's nearby

  • The Bund - 4 min drive - 3.6 km
  • Yu Garden - 6 min drive - 6.8 km
  • Xintiandi Style Shoppping Centre - 7 min drive - 7.1 km
  • Nanjing Road Shopping District - 8 min drive - 7.0 km
  • Oriental Pearl Tower - 9 min drive - 8.6 km

Getting around

  • Tangqiao Station - 5 min walk
  • Shanghai South Railway Station - 12 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 37 min drive

Restaurants

  • ‪The Lounge - ‬1 min walk
  • ‪海上游子老鸭粉丝汤 - ‬2 min walk
  • ‪秦巴汉水 - ‬4 min walk
  • ‪陆家庄 - ‬3 min walk
  • ‪新塘桥生活广场 - ‬2 min walk

About this property

Sheraton Grand Shanghai Pudong Hotel & Residences

Luxury hotel connected to a shopping center in Pudong with 3 restaurants
Sheraton Grand Shanghai Pudong Hotel & Residences offers 525 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Shanghai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 525 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at feast, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Shanghai? This hotel has 16329 square feet (1517 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Feast - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
China Court - This poolside diner serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (CNY 90 per night)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: CNY 230 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Feast
  • China Court

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Indoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (16329 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Marina on site
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 300
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 99
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Portable bath seat
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 130
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 200

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 370.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 230 per person
  • Fee for in-room wired internet: CNY 90 per night (rates may vary)
  • Rollaway bed fee: CNY 370.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Sheraton Shanghai Pudong
Shanghai Pudong Sheraton
Sheraton Hotel Shanghai Pudong
Sheraton Shanghai Hotel Pudong
Sheraton Shanghai Pudong
Sheraton Shanghai Pudong Hotel
Sheraton Grand Shanghai Pudong Hotel
Sheraton Grand Shanghai Pudong
Sheraton Grand Shanghai Pudong Hotel & Residences Hotel
Sheraton Grand Shanghai Pudong Hotel & Residences Shanghai
Sheraton Grand Shanghai Pudong Hotel & Residences Hotel Shanghai

Sheraton Grand Shanghai Pudong Hotel & Residences Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 180 out of 422 reviews" "
Rating 8 - Good. 165 out of 422 reviews" "
Rating 6 - Okay. 49 out of 422 reviews" "
Rating 4 - Poor. 19 out of 422 reviews" "
Rating 2 - Terrible. 9 out of 422 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Annie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jovan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

samer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for a stopover on our way to Europe from NZ
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good Hotel in great location to local transport.
The hotel was nice although getting a tired with ripped curtains etc in my exec room (3960) I do need to call out the exceptional service from one of the front staff Ricky. I had a travel problem and he dealt with it for me, without I am not sure I would have got to the airport in time for my flight. So massive thank you Ricky!
Stayed 5 nights in Jun 2024

4/10 Poor

Simon

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
3泊したが、５つ星ホテルとは程遠い。 スタッフの挨拶は終始なかったし、質問に対し電話しながらの応対で適当にあしらわれた。 大きい荷物を持っていたが、一切手伝いも声がけもなかった。 ロビにあるスツールは破れている。 部屋はキレイに掃除されているが、コーヒーポットの掃除は一回忘れていた。なぜかコーヒーパックの補充は日によって数量が違った。 シャワーの水圧はギリOK。
Stayed 3 nights in Jun 2024

10/10 Excellent

Keith, Warrior

Stayed 1 night in May 2024

10/10 Excellent

ERALD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 6 nights in May 2024

6/10 Okay

Paul, Carmel

Stayed 1 night in Apr 2024

10/10 Excellent

Hendrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

ZEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool!
Exceptional swimming pool
Stayed 1 night in Dec 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Located just outside Tangqiao station on Pujian Road, this hotel is 40 min away by DiDi to Pudong airport for your travel home. Everyone at the hotel was so kind and provided good service, one in particular helped me get a lint roller via delivery!
Stayed 1 night in Nov 2023

8/10 Good

hongxia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
总体来说还是很好的。 就是房间不太隔音，晚上如果旁边房间比较吵都听得到，比较打扰休息。
Stayed 1 night in Dec 2021

8/10 Good

Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

10/10 Excellent

Ge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Bob, vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like that the location was close to Science and technology market.
Stayed 1 night in Oct 2019

10/10 Excellent

Chin-Hsiung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Paridhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Most of the sockets in the room don't work. The carpet is not clean and curtain is broken.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The person Kitty Li who clean my room did a good job. Restaurant price is way too high.
Stayed 14 nights in Jun 2019

6/10 Okay

Chun Kwong

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services are good as well as the location. Very clean and tidy. Recommend!
Stayed 2 nights in Jun 2019

6/10 Okay

Jeff

Travelled with family, Business traveller
Liked: Staff & service
The carpet is dirty and bed sheet is not comfortable.
Stayed 3 nights in Jun 2019

8/10 Good

YICHUN

Liked: Cleanliness, staff & service, room comfort
Just ok
Room is old
Stayed 1 night in Jun 2019