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Hard Rock Hotel Shenzhen

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hard Rock Hotel Shenzhen

Outdoor pool, open 10:00 AM to 7:00 PM, pool loungers
Lobby
Exterior
In-room safe, individually decorated, desk, laptop workspace
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking included
  • Pet-friendly
  • Pool
  • Air conditioning
  • Housekeeping

Explore the area

Map
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110
  • Mission Hills Ecological Sports Park
    6 min walk
  • 大堂吧
    4 min walk
  • Mission Hills Station
    7 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    45 min drive

Room options

View all photos for Studio Twin Suite

Studio Twin Suite

Studio Twin Suite

  • 77 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, individually decorated, desk, laptop workspace

Superior Room, 2 Single Beds

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Room, 1 King Bed (Rock Royalty)

In-room safe, individually decorated, desk, laptop workspace

Royal Room, 1 King Bed (Rock Royalty)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Twin Room (Rock Royalty)

In-room safe, individually decorated, desk, laptop workspace

Royal Twin Room (Rock Royalty)

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio, 1 King Bed (Gold)

In-room safe, individually decorated, desk, laptop workspace

Studio, 1 King Bed (Gold)

  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King Suite

Studio King Suite

Studio King Suite

  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Gold)

Deluxe Room, 1 King Bed (Gold)

Deluxe Room, 1 King Bed (Gold)

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Mission Hills Resort Shenzhen

Pool
Spa
Pet-friendly
Parking included
4.3 out of 5, Excellent, (251)
The price is AU$185
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Mission Hills Resort Shenzhen

About the area

Shenzhen

With a stay at Hard Rock Hotel Shenzhen in Shenzhen (Longhua District), you'll be a 1-minute drive from Mission Hills Ecological Sports Park and 5 minutes from Shenzhen Guanlan Landscape and Cultural Park. .This golf hotel is 9.8 mi (15.7 km) from Mission Hills Golf Club and 11.7 mi (18.8 km) from Bao an Stadium.

What's nearby

  • Mission Hills Ecological Sports Park - 6 min walk
  • Shenzhen Guanlan Landscape and Cultural Park - 5 min drive
  • Mission Hills Golf Club - 13 min drive
  • Dafen Oil-Painting Village - 16 min drive
  • Shenzhen Safari Park - 25 min drive

Getting around

  • Mission Hills Station - 7 min walk
  • Pinghu Railway Station - 10 min drive
  • Shenzhen Intl. Airport (SZX) - 45 min drive

Restaurants

  • ‪星巴克 - ‬7 min walk
  • ‪上岛咖啡 - ‬14 min walk
  • ‪深圳赛维纳新翼酒店 - ‬6 min walk
  • ‪尚峰塑胶有限公司 - ‬10 min walk
  • ‪大堂吧 - ‬4 min walk

About this property

Hard Rock Hotel Shenzhen

Luxury hotel connected to a shopping center in Longhua District with 3 restaurants
Hard Rock Hotel Shenzhen offers 258 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private spa tubs and safes. These individually decorated accommodations have separate sitting areas. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 258 individually decorated guestrooms, featuring indoor private spa tubs and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy American cuisine at Hard Rock Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Shenzhen? This hotel has facilities measuring 21528 square feet (2000 square meters), including conference space. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hard Rock Cafe - This restaurant specializes in American cuisine.
Sessions - This restaurant specializes in international cuisine. Open daily.
GMT +8 Lobby Bar - Onsite lobby lounge. Open daily.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 150 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Hard Rock Cafe
  • Sessions
  • GMT +8 Lobby Bar

Things to do

  • Billiards/pool table
  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Free children's club
  • Free cots/infant beds
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (21528 square feet)

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • In-room accessibility
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Individually decorated
  • Laptop-friendly workspace
  • Phone
  • Private indoor hot tub
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property requires guests to wear a swim cap in the pool.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 380 per pet, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 150 per person
  • Pet fee: CNY 380 per pet, per night
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to December
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hard Rock Shenzhen
Hard Rock Hotel Shenzhen
Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen

Hard Rock Hotel Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 434 out of 798 reviews" "
Rating 8 - Good. 285 out of 798 reviews" "
Rating 6 - Okay. 51 out of 798 reviews" "
Rating 4 - Poor. 14 out of 798 reviews" "
Rating 2 - Terrible. 14 out of 798 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fadi, Irvine

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, great service and location
Stayed 2 nights in Sep 2024

10/10 Excellent

Hoi Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ting Pong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath room is excellent and the music in the room is unbeatable
Stayed 1 night in Aug 2024

8/10 Good

keng

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented resort with decent room size. Staff tries to provide best service and can be tricky during peak hours, like checking-in/out, or breakfast hours.
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Travelled with group
Everything is good except breakfast have not enough seat. Ppl have to stay ina long line. During holiday, a lots of family check in therefore a lots of noise from children.
Stayed 1 night in Aug 2024

10/10 Excellent

Guillaume

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Amazing stay, good service, really clean
Stayed 6 nights in Jul 2024

8/10 Good

Lee

Stayed 2 nights in Jul 2024

6/10 Okay

Clement

Stayed 4 nights in May 2024

10/10 Excellent

Gary

Stayed 1 night in Apr 2024

8/10 Good

Benjamin

Stayed 5 nights in Mar 2024

8/10 Good

Wai Shan Dorothh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Shenzhen
Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
Stayed 5 nights in Nov 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service
Nice but little bit old
Stayed 1 night in Oct 2023

6/10 Okay

Raph

Disliked: Amenities, property conditions & facilities
the room conditions are below standard. stuff are broken
Stayed 1 night in Sep 2023

10/10 Excellent

Zachary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for a good price. I liked the Cafe and the gift shop.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great, if a little too warm, Hotel
Love this hotel, always nice service and some of the best rooms in the city for this price. It's a little out there but easy to get to on line 4. First room on this particular stay was far too warm - temp only going down to 26 - but after two people checking it they gladly moved our room just down the hall. The second room was much cooler. Cafe was open and the food was excellent, too.
Stayed 2 nights in Sep 2021

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
haven
Stayed for 6 nights. The staff were pleasant, the room clean, and most facilities open. We loaned the guitar and record player, used the pool and gym. All in pretty good repair. Across the road is a mall with great eateries and it’s next to Mission Hill’s activities park.
Looking towards hotel from metro station
Record player with random selection
Legendary burger
Standard morning buffet- limited during the week, but epic on the Sunday
Stayed 6 nights in Jun 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family get-away
This place is perfect! Swimming and live music in the hotel. Ice skating, trampoline park, cinema, and bowling at the mall directly across the street...a great get-away for our family! The room was beautiful, spaciuos, and comfortable. We'll be back!
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, some facilities lacking.
Great hotel, service was good. Positive, attentive staff. Evening buffet had good choice, but more sweets than savory. Swimming pool and rooftop bar had quite limited opening times and the main bar was closed for the whole stay.
Stayed 3 nights in Apr 2021

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel at fair price
Ive been to other Hard Rock hotels and i felt that other locations have a greater selection on food and entertainment. At the same time, i was expecting a little more from the room itself. But overall it is fair for the price and location.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Edward

Travelled with family
Disliked: Staff & service, room comfort
I shouldn't spend the money for the breakfast as its really bad and nothing special. Those from Mission Hill Hotel are much better. The sofa inside the room are terribly uncomfortable
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Bathroom design is unsuitable for family. It is not good for business sharing.
Stayed 2 nights in Dec 2019