Hyatt Place Shenzhen Dongmen

4.0 star property

Photo gallery for Hyatt Place Shenzhen Dongmen

Terrace/patio
Fitness facility
Exterior
Lobby
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3018 Jianshe Road, Luo Hu District, Shenzhen, Guangdong, 518001
  • Dongmen Pedestrian Street
    ‪15 min walk‬
  • Huaqiangbei
    ‪2 min drive‬
  • Luohu Port
    ‪2 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪39 min drive‬

Room options

Room with 1 King Bed and no Sofa Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds (Large Specialty, No Sofabed)

  • 44 sq m
  • Sleeps 2
  • 2 Twin Beds

Business Suite, 1 King Bed

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite with 1 King Bed no Sofa Bed

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Specialty Room with 1 King Bed and Sofa Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Shenzhen

With a stay at Hyatt Place Shenzhen Dongmen, you'll be centrally located in Shenzhen, within a 5-minute drive of Dongmen Pedestrian Street and Huaqiangbei. .This hotel is 1.3 mi (2.1 km) from Luohu Port and 13.1 mi (21 km) from Shenzhen Safari Park.

What's nearby

  • The MixC Shopping Mall - 12 min walk - 1.0 km
  • Dongmen Pedestrian Street - 15 min walk - 1.3 km
  • Luohu Commercial City - 2 min drive - 1.8 km
  • Huaqiangbei - 2 min drive - 2.0 km
  • Luohu Port - 2 min drive - 2.1 km

Getting around

  • Shenzhen Station - 2 min drive
  • Laojie Station - 2 min walk
  • Shenzhen Intl. Airport (SZX) - 39 min drive

Restaurants

  • ‪黄记煌三汁焖锅 - ‬1 min walk
  • ‪老堂记茶餐厅 - ‬1 min walk
  • ‪红魔鬼酒吧 - ‬1 min walk
  • ‪洪岭会所 - ‬2 min walk
  • ‪洪岭娱乐中心 - ‬2 min walk

About this property

Hyatt Place Shenzhen Dongmen

Hotel with a 24-hour fitness center, near Dongmen Pedestrian Street
Hyatt Place Shenzhen Dongmen offers 138 air-conditioned accommodations with safes and complimentary bottled water. Satellite television is provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 138 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Hyatt Place Shenzhen Dongmen has a restaurant on site.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 88 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 88 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hyatt Place Dongmen
Hyatt Place Dongmen Hotel
Hyatt Place Dongmen Hotel Shenzhen
Hyatt Place Shenzhen
Hyatt Place Shenzhen Dongmen
Shenzhen Hyatt Place
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Hotel
Hyatt Place Shenzhen Dongmen Shenzhen
Hyatt Place Shenzhen Dongmen Hotel Shenzhen

Hyatt Place Shenzhen Dongmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 398 out of 745 reviews
Rating 8 - Good. 288 out of 745 reviews
Rating 6 - Okay. 40 out of 745 reviews
Rating 4 - Poor. 9 out of 745 reviews
Rating 2 - Terrible. 10 out of 745 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fung Ting

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean. Hotel location is good. Service is excellent. Highly recommend to everyone.
Stayed 1 night in Dec 2024

8/10 Good

Juliana, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, friendly staffs!
Stayed 3 nights in Dec 2024

8/10 Good

Guoqiang

Liked: Cleanliness, staff & service
Old town neighborhood. Big sized room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Karisma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accommodating and welcoming they upgraded us for our wedding anniversary. We also had the breakfast which had a lot of variety of food which was lovely. It’s around the corner from the metro and also dongmen pedestrian street too which makes this a great hotel location!
Stayed 3 nights in Nov 2024

6/10 Okay

Wah-Git

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & nice hotel
My booking was upgraded, room was big & clean very good and convenient location, MTR just next to hotel entrance, staff was friendly. Breakfast not much variety, overall very happy with the stay.
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible two days.
Ist room provided was horrible. It had webs and smelled as though it has not been open for a while. The room smelled musty and very old. I immediately requested a change. The provided a lower floor room. I could hear street noise and commotion including car horns. The room supposed to ve non smoking but I vould still smell smoke and presence of ash tray. I dont know how I survived 2 days there. I am requesting a refund.
Stayed 2 nights in Oct 2024

8/10 Good

Alan Cheuk Ngai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to MTR and Dongmen
Stayed 4 nights in Aug 2024

10/10 Excellent

Ning

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Han Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Yew Keong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is super convenient. It's just at the corner of Laojie Exit H
Stayed 1 night in Jun 2024

10/10 Excellent

Wai Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly , good location , Quiet and room is spacious.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shenzhen Hotel Dongmen Pedestrian Street and MRT
Good service great location. Early chkin when available. Bottled drinks daily. Breakfast for 2.
Stayed 4 nights in May 2024

8/10 Good

Eddy Chun Kuen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a 3 sleeper room, all things are good, except that I need to pay for the third person, which does not mention in Expedia. Breakfast is good too.
Stayed 2 nights in Apr 2024

10/10 Excellent

ilan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think that the location is a winner it is very cool to be attached to the old city make the stay very interesting the hotel need some remodeling but still it is fine
Stayed 7 nights in Apr 2024

10/10 Excellent

anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 2 nights in Apr 2024

8/10 Good

Flora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the subway, lots of food choices and shopping. It is located in a very popular business district and is very crowded with locals. Hotel room was very good, spacious. I requested and got a room that was quiet, no traffic noises. Breakfast was more than satisfactory. A good choice for the price.
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Chuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024

10/10 Excellent

Cynthia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was really helpful and efficient. We do not speak Mandarin and they helped us with their best abilities. Thank you.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only negative is Wifi restrictions on Google and YouTube abs WhatsApp??
Stayed 1 night in Jan 2024

10/10 Excellent

Tng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location good
Stayed 3 nights in Jan 2024

8/10 Good

Ng Lay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay but breakfast area seating capacity needs to be increased. Same situation happening now and also prior to Covid-19.
Stayed 2 nights in Dec 2023