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Royal Empire Hotel

4.0 star property

Photo gallery for Royal Empire Hotel

Exterior
Point of interest
Lobby
View from room
Outdoor pool, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Spa
  • Parking included

Explore the area

Map
National Road #6, Phum Krous, Sangkat Svay Dangkum, Siem Reap
  • Pub Street
    ‪3 min drive‬
  • Angkor Night Market
    ‪3 min drive‬
  • Angkor Wat
    ‪8 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪62 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, 1 Bedroom

  • 36 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, 3 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, 3 Single Beds

  • 42 sq m
  • Sleeps 3
  • 3 Twin Beds

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Exterior

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  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1001)
The price is AU$89
for 1 room
includes taxes & fees
20 Mar - 21 Mar
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About the area

Siem Reap

Located in Siem Reap, Royal Empire Hotel is connected to a shopping center, within a 5-minute drive of Siem Reap Royal Residence and Old Market Area. .This family-friendly hotel is 1.6 mi (2.6 km) from Angkor National Museum and 1.8 mi (2.8 km) from Pub Street.

What's nearby

  • Siem Reap Royal Residence - 2 min drive - 2.1 km
  • Old Market Area - 2 min drive - 2.6 km
  • Pub Street - 3 min drive - 2.9 km
  • Angkor Night Market - 3 min drive - 3.0 km
  • Angkor Wat - 8 min drive - 7.1 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 62 min drive

Restaurants

  • ‪Amazon Angkor Restaurant - ‬13 min walk
  • ‪crystal angkor restaurant - ‬13 min walk
  • ‪Nearykhmer Restaurant - ‬15 min walk
  • ‪Piphop Aha Restaurant - ‬15 min walk
  • ‪Nearadey Cafe - ‬12 min walk

About this property

Royal Empire Hotel

Family-friendly hotel with 2 restaurants connected to a shopping center in Siem Reap
Royal Empire Hotel offers 222 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Siem Reap hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Royal Massage and Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 222 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, and plasma televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite at Emerald Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Siem Reap? This hotel has 1744 square feet (162 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.
Emerald Restaurant - Overlooking the pool and garden, this fine-dining restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Golden Lounge - Overlooking the pool and garden, this lobby lounge serves lunch, dinner, and light fare.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Khmer, Korean, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 AM
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Emerald Restaurant
  • Golden Lounge

Things to do

  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1744 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Couples dining
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Plasma TV

Food and drink

  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 15 (one-way), (from 1 to 12 years old)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the swimming pool or fitness facility, and guests under 11 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Hotel Royal Empire
Royal Empire
Royal Empire Hotel
Royal Empire Hotel Siem Reap
Royal Empire Siem Reap
Royal Empire Hotel Hotel
Royal Empire Hotel Siem Reap
Royal Empire Hotel Hotel Siem Reap

Royal Empire Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 67 out of 148 reviews
Rating 8 - Good. 54 out of 148 reviews
Rating 6 - Okay. 17 out of 148 reviews
Rating 4 - Poor. 9 out of 148 reviews
Rating 2 - Terrible. 1 out of 148 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very clean hotel with very helpful and friendly staff, perfect facilities, great location, best food and service. Highly recommend this hotel to everyone.
Stayed 1 night in Jul 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a bit of a blast from the past
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay, with a great restaurant and good price
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
The rooms were spacious the hallways wide and open. The restaurant where breakfast was served was not clean by any description . The hotel suffered from repeated power outages and wifi was questionable at times. The hotel had a very strange policy that a guest in your room for more than 5 minutes would result in an additional daily charge and no food or drink could be brought onto the property. I believe this property has an Expedia 4.2 rating I find that hard to believe.
Stayed 5 nights in Mar 2019

10/10 Excellent

Philip

This place was very lush and relaxing. The breakfast buffet was pretty descent- get an omelette from the omelette station, delicious! The pool made for a relaxing soak after a long day exploring Angkor Wat. This hotel is a 15 min tuk tuk ride from downtown Siem Reap, so we also visited the peaceful riverfront area- lots of good cafes there! We ate at the hotel restaurant one night and it was delicious. The rooms are very comfortable and spacious.
Stayed 2 nights in Sep 2018

10/10 Excellent

Krishanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid buffett

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Is it really a 4 stars hotel?
We spent 4 days 3 nights there. it was the first time for us to visit Cambodia, we are really attracted by the temple carvings but disappointed with the facilities in the hotel: the swimming pool is small, it looks dirty.

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Pictures are deceiving, overpriced
Positives: hotel staff was very friendly in the lobby. Negatives: - bed was rock hard - everything within the hotel is overpriced (drinks restaurant, tours etc) - far from the main area of siem reap - plates and cutlery were dirty - pool was dirty-rats running around by pool - had to ask several times for clean towels - staff around pool and in restaurants made the females on our trip feel uncomfortable Overall, can get a much better room and experience at a different hotel for the same or lower cost. Stay within walking distance of old market.

10/10 Excellent

Gurmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place

8/10 Good

Brian, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable hotel
Excellent dining facilities, staff very helpful, large room, good air-conditioner. The hotel pool was a bit too warm to be refreshing. It was the warmest pool I've ever swum in. Staff were very helpful. Despite the extremely hot weather the shower in our room was never actually hot (we stayed 4 nights) - it was warm, & satisfactory but not really hot. This sounds racist, but one concern was the large number of noisy Chinese (Koreans?) who don't show enough consideration for other guests. Their habits of picking their nose in public, spitting, very loud conversation, sneezing loudly without covering their mouth, etc, are off-putting. This is not the fault of the hotel - they need the business. Perhaps all hotels in Siem Reap suffer from the same problem.

8/10 Good

Kalpana, Los Angeles, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nice clean hotel for stay ..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly Royal : Justifying The Name
We stayed here for 3 nights. We liked :- 1. Room was very clean, spacious and functional. The amount of wood work inside the room and in general in entire hotel area was amazing. 2. Hotel staffs were generally very polite and were always ready to help. 3. We booked car for our visit to Angkor Wat from the transport desk of the hotel and were surprised by the royal treatment provided to us. The driver used to provide cold towel & mineral water every time he found that we are sweating or looking tired. The cold towel and chilled water were life saver and very refreshing especially after walking and climbing for hours in hot weather. 4. We reached the hotel at around 9 AM and check in time was around 2 PM but, once we requested, not only they provided the room but also made sure that we had our breakfast for that day. 5. The free pick and drop facility was also great. The driver was very polite and helpful. Over all the hotel justifies it's name - They really provide a royal treatment. We did NOT like 1. Presence of house flies in the restaurant ( I don't understand the reason behind this because it was really very clean.) 2. Poor wifi inside the hotel rooms.

10/10 Excellent

Rim, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good and has so many rooms and other facilities. The lovely breakfast and has so many choices for the travelers. We enjoyed our 5 nights stay in this hotels before heading to Sihanoukville. The staff are very friendly people and they organized everything for you if you need help . We would recommend to everyone who would travel to Siem Reap. Regards Rim, Australia

6/10 Okay

Lola, Australia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel tell was an interesting experince
My friend and I are both young girls and while we are both travellersand know that customs and differ, we both felt the the male staff at the restruant and breakfast buffet were very creepy and even asked for our room number as they hovered around us. Other than this the staff were very attentive though they did try to push their services on us a lot. The room was beautiful, as was the pool and set out of the hotel. Was happy with the breakfast but it wasn't amazing and the gym was old and rusty. over all the hotel was ok. Felt the room was what we paid for but everything else wasn't.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel and away from crowd
I stayed there for 3 nights. My booking included pick up / drop off service. However, my flight was 90 min delay and so I was not picked up. Siem Reap is very small so it only cost $7USD to get to the hotel anyway. it is about 10 minutes from the airport. I think they can improve on that. They were very on time when they took me back to the airport on their own nice clean car. it take around 7 minutes on tuktuk to get to the heart of the night market /night life. the room, the pool, the bed, the mattress, the shower, the water pressure are quite comfortable. The wifi is unstable. However, my friends live in Siem Reap told me that the network was not very good in the area. I assume it may be the case in other hotels. This is the hotel I would like to come back. 'for improvement: my friends told me that flight arrival times are available on internet and TV. So it was a shame that management fail to check arrival time and so their staff was waiting for me for hour and I was not picked up.

8/10 Good

Yi

Liked: Staff & service
good hotel to stay for holiday
The hotel is a bit old, but with the price and the free airport transport, it is still a good value. The trip organized by the hotel was very comfortable too with aircon car and cold water and towel stored in the car is very thoughtful.

10/10 Excellent

CHIN, Cambodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It should be royal as the hotel name
Best

8/10 Good

weng, kuala lumpur

Liked: Staff & service
Great location and reasonable price
This hotel provides excellent service given the reasonable price. Its located near the temples and town as well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised with hotel. Great pool and fitness centre. Rooms are huge with good bathrooms and balcony.

8/10 Good

Naomi, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff. Large comfortable rooms. In-house spa avaibale

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel!
My family of 5 adults had 2 rooms and stayed here for 4 nights. The rooms were clean, spacious and functional. It was one of the most enjoyable and care-free trip for us. Thanks to the hotel team of polite and pleasant staff. Particularly, we want to thank to Mr Sokkol who personally fetched us from the airport. He also helped to plan as well as to arrange for an excellent, relaxing and economical 3-days tour. His service attitude was commendable. Many thanks also to Mr Narin, the driver assigned by the hotel to fetch from the airport, for the 3-day tour and also back to the airport on our last day. His service was exemplary and beyond his call of duty. For example, on the second day of our tour, we were caught in the rain at Angkor Thom. Mr Narin brought a few umbrellas into Angkor Thom and looked for us in the park to shelter us back to his car. When the weather was scorching hot, he offered us cool towels and cold mineral water which were very refreshing especially after walking and climbing for hours under the oppressive heat.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended! Thanks to their amazing staff!
Our visit to Angkor Wat and the other amazing temples was made very enjoyable by Sokkol and his team! From the free airport pick-up, the welcome drinks upon arrival to the hotel, the guidance in booking our tour of the ruins, recommendations on where to eat and what to do in Siem Reap, up until the complimentary transfer to the bus station to get to our next destination allowed for a very relaxing and stress free holiday!

6/10 Okay

Peiwei

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Siam Reap
The staff was excellent and always looked after us. Our fare included airport transport in an air conditioned car. The breakfast buffet was very good. The breakfast room was very busy at peak time. We enjoyed the pool very much. Wifi needs improvement as it was only sometimes available in our room. The room was very big and clean. Tv had deutsche welle and many other good movie programmes. We booked tours with driver and tour guide which was absolutely comfortable (ice cooled towels and water). Highly recommended.