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Novotel Wien City

4.0 star property

Photo gallery for Novotel Wien City

Exterior
Bar (on property)
Executive Room, 1 Double Bed with Sofa bed
Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
Aspernbrueckengasse 1, Vienna, Vienna, 1020
  • St. Stephen's Cathedral
    ‪11 min walk‬
  • Stephansplatz
    ‪11 min walk‬
  • Vienna State Opera
    ‪3 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Business Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Business Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Executive Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

In-room safe, desk, blackout curtains, iron/ironing board

Family Room, 1 Double Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

Lobby sitting area

Novotel Suites Wien City Donau

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,005 reviews
The price is AU$178
includes taxes & fees
21 Sept - 22 Sept
Novotel Suites Wien City Donau

About the area

Vienna

A stay at Novotel Wien City places you in the heart of Vienna, within a 15-minute walk of Prater and Stephansplatz. .This eco-certified hotel is 0.7 mi (1.1 km) from St. Stephen's Cathedral and 1.2 mi (1.9 km) from Vienna State Opera.

What's nearby

  • St. Stephen's Cathedral - 11 min walk - 1.0 km
  • Stephansplatz - 11 min walk - 1.0 km
  • Hofburg Imperial Palace - 18 min walk - 1.5 km
  • Vienna State Opera - 3 min drive - 2.1 km
  • Vienna Christmas Market - 4 min drive - 2.5 km

Getting around

  • Julius-Raab-Platz Tram Stop - 3 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • ‪Ramasuri - ‬2 min walk
  • ‪Klyo - ‬3 min walk
  • ‪Badeschiff - ‬5 min walk
  • ‪Goldener Papagei - ‬1 min walk
  • ‪Duzi's - ‬2 min walk

About this property

Novotel Wien City

Eco-certified hotel with a 24-hour business center and a 24-hour front desk
Novotel Wien City offers 127 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 127 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
For lunch or dinner, stop by Family and Friends, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Family and Friends - This restaurant specializes in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 29 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Family and Friends

Things to do

  • Playground
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (120 centimetre high)
  • Lift (150 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 52 per person (one-way)
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Novotel Wien City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 461 out of 1004 reviews
Rating 8 - Good. 420 out of 1004 reviews
Rating 6 - Okay. 90 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Luz, st james

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near everything
Stayed 1 night in Jun 2025

10/10 Excellent

Nadienka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the lobby is very kind and they are always willing to help
Stayed 4 nights in Jun 2025

10/10 Excellent

wahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location, and easy check in/out. Would come again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ayse pinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

flavia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O
Stayed 4 nights in May 2025

10/10 Excellent

Thomas Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was clean
Stayed 4 nights in May 2025

8/10 Good

CAROLINE

Stayed 2 nights in May 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Hemlata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful, the staff was very helpful and nice. Thank you very much.
Stayed 4 nights in Apr 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet stay in the heart of Vienna!
Stayed 2 nights in Apr 2025

10/10 Excellent

Paz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, brilliant location for getting about, no faults
Stayed 3 nights in Mar 2025

10/10 Excellent

Kanoksak, Neuss

Travelled with family
Perfect location and very good services.
Stayed 1 night in Mar 2025

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hi we stayed for 4 nights - hotel very comfy & in the central good for yrsndprt links & near every thing we needed - room was warm & had what we needed- lovely city travelled with wife & friends / will recommend thank you
Stayed 4 nights in Jan 2025

10/10 Excellent

Esengül

Travelled with family
Stayed 2 nights in Jan 2025

10/10 Excellent

Naileshni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Clean and friendly, Close to the train
Stayed 2 nights in Dec 2024

8/10 Good

Mustafa

Liked: Cleanliness, staff & service

Good enough

Everything was good. Close to the centrum. Rooms are good enough, but the heating sistem is awful..
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located
Stayed 3 nights in Dec 2024

10/10 Excellent

charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

We were on a 17 day trip to Italy and Vienna. We loved the easy check in and the location of the hotel. I loved the water pressure in the shower. The only downer for us was the bed was a little on the hard side. The employees were all pleasant and eager to assist us. The hotel was close to many restaurants and a couple of grocery stores and bakeries. Would definitely stay there again. Also the hotel was very quiet and we never heard any noise from the hallway or other rooms.
Stayed 3 nights in Dec 2024

8/10 Good

Birgitte

Stayed 3 nights in Dec 2024

10/10 Excellent

Mustafa Onur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024