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Novotel Wien City

4.0 star property

Photo gallery for Novotel Wien City

Exterior
Property video
Children’s play area – indoor
Family Room, 1 Double Bed
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View map
Aspernbrueckengasse 1, Vienna, Vienna, 1020
  • Place, St. Stephen's Cathedral
    ‪11 min walk‬
  • Place, Stephansplatz
    ‪11 min walk‬
  • Place, Vienna State Opera
    ‪3 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, free cots/infant beds

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

In-room safe, desk, blackout curtains, free cots/infant beds

Family Room, 1 Double Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, free cots/infant beds

Executive Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 Double Bed

In-room safe, desk, blackout curtains, free cots/infant beds

Business Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Mercure Wien City
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 167 reviews
The price is AU$234
includes taxes & fees
16 Nov - 17 Nov
Mercure Wien City

About the area

Vienna

A stay at Novotel Wien City places you in the heart of Vienna, within a 15-minute walk of Prater and Stephansplatz. .This hotel is 0.7 mi (1.1 km) from St. Stephen's Cathedral and 1.2 mi (1.9 km) from Vienna State Opera.

What's nearby

  • St. Stephen's Cathedral - 11 min walk - 1.0 km
  • Stephansplatz - 11 min walk - 1.0 km
  • Hofburg Imperial Palace - 18 min walk - 1.5 km
  • Vienna State Opera - 3 min drive - 2.1 km
  • Vienna Christmas Market - 4 min drive - 2.5 km

Getting around

  • Julius-Raab-Platz Tram Stop - 3 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • ‪Das LOFT - ‬4 min walk
  • ‪Badeschiff - ‬5 min walk
  • ‪Klyo - ‬3 min walk
  • ‪Goldener Papagei - ‬1 min walk
  • ‪Duzi's - ‬2 min walk

About this property

Novotel Wien City

Hotel with a restaurant, near Vienna State Opera
Novotel Wien City offers 127 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 127 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
For lunch or dinner, stop by Family and Friends, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Family and Friends - This restaurant specializes in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 29 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Family and Friends

Things to do

  • Gym
  • Playground

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (120 centimetre high)
  • Lift (150 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 52 per person (one-way)
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Reviews

Novotel Wien City Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 462 out of 1000 reviews
Rating 8 - Good. 414 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good.
Stayed 3 nights in Jul 2025

6/10 Okay

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Location was nice and room was clean and in good condition. Design of the room is poor. Lacking locks on bathroom mini fridge open to small children and toilet with no fan or window.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rodrigo de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property
Stayed 2 nights in Jul 2025

8/10 Good

Bate

Travelled with partner
Liked: Cleanliness, staff & service
Pros: Enjoyed the property and the surrounding area. The breakfast spread was excellent, with a great variety of options. Cons: Room design and decor could use improvement. The view was underwhelming. Walkability: The location is relatively convenient, though some other hotels are closer to key attractions and more centrally located.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dmytro

Stayed 2 nights in Jul 2025

8/10 Good

Siegfred

Stayed 4 nights in Jul 2025

8/10 Good

Kieran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice and comfortable. The only downside was the price for breakfast and dinner. Service for dinner was great - a special shoutout to Vlad.
Stayed 4 nights in Jul 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Vienna

Location was pretty good - very close to RingStrasse - so it made getting around town very convenient. Rooms were quite small (especially with sleeper sofa pulled out for kids). Also the air conditioning didn't get quite as cold as we prefer so we were really hot in the room. Our room wasn't ready until 5 pm, which was especially disappointing given that we had taken a red eye and were waiting for a room since arriving 8:30 in the morning. Breakfast was fantastic and staff were great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Goran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great, stayed with young family.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and centrally located to various methods of transport. Multiple dinning options a short walk away.
Stayed 3 nights in Jun 2025

10/10 Excellent

Krishnagopal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Picture is deceiving

The picture of hotel on Hotels.Com is deceiving, it looks that the property is 10 to 15 floors high, where as thats the adjoining building. Actual Novotel might be only 4-5 floors high. I feel cheated when i saw the hotel
Stayed 1 night in Jun 2025

6/10 Okay

Rosa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Básico !
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Stayed 1 night in Jun 2025

10/10 Excellent

Krishnagopal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the city, everything is near. Teaffic though
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary Luz, st james

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near everything
Stayed 1 night in Jun 2025

10/10 Excellent

Nadienka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the lobby is very kind and they are always willing to help
Stayed 4 nights in Jun 2025

10/10 Excellent

wahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location, and easy check in/out. Would come again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ayse pinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

flavia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O
Stayed 4 nights in May 2025

10/10 Excellent

Thomas Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every thing was clean
Stayed 4 nights in May 2025

8/10 Good

CAROLINE

Stayed 2 nights in May 2025