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Hotel Realm

5.0 star property

Photo gallery for Hotel Realm

Bar (on property)
Breakfast, lunch, dinner served; French cuisine
Meeting facility
Lobby
XThe Lower House Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool

Explore the area

Map
18 National Circuit, Barton, ACT, 2600
  • Manuka Oval
    ‪12 min walk‬
  • National Gallery of Australia
    ‪19 min walk‬
  • Parliament House
    ‪20 min walk‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪16 min drive‬

Room options

View all photos for Realm Room

Premium bedding, down duvets, pillow-top beds, minibar

Realm Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Kitchenette

IPad

Family Room, 2 Bedrooms, Kitchenette

  • 101 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Atrium Residence

Two Bedroom Atrium Residence | Living area

Two Bedroom Atrium Residence

  • 112 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Realm One Bedroom Suite

Premium bedding, down duvets, pillow-top beds, minibar

Realm One Bedroom Suite

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Burbury Hotel & Apartments

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1002)
The price is AU$166
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Burbury Hotel & Apartments

About the area

Canberra

With a stay at Hotel Realm, you'll be centrally located in Canberra, a 3-minute drive from Parliament House and 5 minutes from Australian National University. .This luxury hotel is 0.4 mi (0.6 km) from Canberra Baptist Church and 0.8 mi (1.3 km) from National Archives of Australia.

What's nearby

  • Manuka Oval - 12 min walk - 1.1 km
  • Lake Burley Griffin - 18 min walk - 1.6 km
  • National Gallery of Australia - 19 min walk - 1.6 km
  • Parliament House - 20 min walk - 1.7 km
  • Questacon - 2 min drive - 2.1 km

Getting around

  • Kingston Canberra Station - 6 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 16 min drive

Restaurants

  • ‪Penny University - ‬13 min walk
  • ‪Queen's Terrace Cafe - ‬14 min walk
  • ‪Caribou Kingston - ‬14 min walk
  • ‪Little Bird - ‬8 min walk
  • ‪Ostani - ‬2 min walk

About this property

Hotel Realm

Art Deco hotel with a full-service spa and a health club
Hotel Realm offers 163 air-conditioned accommodations with iPads and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. This Canberra hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a mud bath, a sauna, and a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 163 air-conditioned rooms featuring iPads and minibars. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access is available. Bathrooms have designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a hair salon.
For lunch or dinner, stop by Louis Dining, a restaurant that specializes in French cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Canberra? This hotel has 7427 square feet (690 square meters) of space consisting of a conference center and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 6 and younger eat free breakfast.
Louis Dining - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Chairman & Yip - This restaurant specializes in Asian cuisine and serves lunch and dinner. Reservations are required. Open select days.
Maple + Clove Wholefoods - This restaurant serves breakfast, lunch, and light fare. Open daily.
Ostani Bar - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 20 per night; includes in/out privileges)
  • Valet parking on site (AUD 40 per day; includes in/out privileges)
  • Extended parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 44 for adults and AUD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chairman & Yip
  • Louis Dining
  • Maple + Clove Wholefoods
  • Ostani Bar

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • Conference centre (7,427 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels
  • IPad

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges AUD 1.5 for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Travel history and/or health declaration. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for AUD 45.0 per day

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 44 for adults and AUD 22 for children
  • Self parking fee: AUD 20 per night (in/out privileges)
  • Valet parking fee: AUD 40 per day (in/out privileges)
  • Extended parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per day
  • Credit card charges are subject to a surcharge of AUD 1.5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Realm Barton
Realm Barton
Hotel Realm Hotel
Hotel Realm Barton
Hotel Realm Hotel Barton

Hotel Realm Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1001 reviews
Rating 8 - Good. 234 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 37 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lokesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip great place to stay. The pool and the gym are great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 1 night in Dec 2024

10/10 Excellent

Tristan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jan 2025

4/10 Poor

Kellie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really disappointed that the bad reviews were all true. The room was large which was great; but not overly clean - spiderwebs, Bobby pins from past guests in carpet, marks and scuffs on all walls and all the furniture was dinted and in need of some basic maintenance. Bathroom flooded after every shower as the door didn’t close properly. Housekeeping seem disorganised - I never saw a hallway without a pile of dirty linens waiting to be removed in the entire two days, when our room was made up we were left with no towels at all and our rollaway bed took a good 3 hours and multiple calls to appear. We also had a staff member enter our room without knocking - he clearly thought the room was empty as quickly shut the door and then knocked but we were pretty shocked that knocking isn’t basic protocol for staff when entering a room. I think the biggest issue is realm position themselves as a five star hotel, which therefore leads to some expectations that they just do not deliver on. Never found the QR code for the mini bar or room service so can’t comment on those. I did give feedback to reception on checking out and I cannot fault the staff members response he wrote it down, promised follow up and comped our parking and I felt like he acknowledged our issues very well. The public areas of the hotel are lovely, but the rooms need a good deep clean and repair, and unless the service and offering can be lifted the hotel should only be positioning themselves as a 3.5 star hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Damien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Brookelyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was non existent. There was poo on the toilet upon arrival so we had to clean it. I was also woken at night with the sound of someone throwing up constantly it was awful. There was also a glitch and we couldn’t order room service easily. Housekeeping didn’t refresh our room until I called at 4pm and they did it (I’d put the make up my room light on). Pool was small and crowded and as the room service staff were so understaffed I doubted their ability to clean the pool if they are too overwhelmed to clean the rooms. I was promised some butter that would be sent to my room but it never arrived then I called again they told me they’d follow it up, never arrived and they never answered the phone again and I certainly tried many times and at different hours of the day. Just so very disappointed that we couldn’t even spend the second night we’d paid for. We just left as we couldn’t get out of there quickly enough. It’s gone downhill since it first opened years ago. We won’t be back.
Stayed 2 nights in Dec 2024

8/10 Good

Sara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Realm let itself down on cleanliness of pool and absolute disorder at both the restaurant and room service- taking one hour for food such as a bowl of chips. Staff weren’t the best- one waiter not assisting us at all to get simply some more bread for our dip. It was ok but not ‘5’ star- service staff need more than a fancy accent to be good - in fact quite the opposite
Stayed 1 night in Dec 2024

10/10 Excellent

RAJNI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service was very good !
Stayed 1 night in Dec 2024

10/10 Excellent

Joanne

Wonderful staff who looked after us
Stayed 3 nights in Dec 2024

8/10 Good

Ashleigh

Stayed 2 nights in Dec 2024

10/10 Excellent

Emma, Meadowbank

Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

john

Stayed 1 night in Nov 2024

10/10 Excellent

Rhianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, clean, spacious room.
Stayed 1 night in Dec 2024

4/10 Poor

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the Realm room - 2 adults and one child, this room is not designed for more than 2 adults and this is clearly stated on the Realm website in the room description- unless the child is very young. Expedia needs to review this as we could not get a roll away bed for the room as the front desk staff said it would not fit. We utilise Expedia as we usually make bookings on the fly as I am away from home a lot and stay at the realm on a regular basis. The realm is a fantastic hotel but unfortunately the realm room is not adequate for 2 adults and a 10 year old child. Expedia please review this as this is not a review against the Realm Hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

TIANYU

Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good but
Lovely hotel. But room could have been cleaner. Hairy bathroom and dirty plates In kitchenette
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Sebastian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Messy
I will probably no longer go to the Realm. Main reasons are the following: 1/ Breakfast. Too long waiting time. I had to pay but had to leave before the breakfast was served… They don’t have a buffet where you can quickly grab some food and a coffee and go. No you have to wait until somebody comes and then order and wait. For me breakfast is 10mn max. I left after 25mn without having eaten… 2/ The restaurant is too noisy. Impossible to find a quiet place. Speakers everywhere and hard material echoing… 3/ Complex order intake. You need to order from two different t counter for food and drinks, which is making you queue twice…but then when you want to order a coffee and queue at the drink counter, they will ask you to queue at the food counter…. What’s the logic??? 4/ I orde a bottle of Champagne at $130 on their table app, but order would not proceed, so I went to the counter and they said the app was promotional and I need to pay $150 at the counter… not logic
Stayed 2 nights in Nov 2024

10/10 Excellent

Adele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent venue for a group trip to Canberra and birthday celebration. Very friendly helpful staff!
Stayed 1 night in Nov 2024