4/10 Poor
Harsha
Travelled with family
17 Aug 2024
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not a typical hotel
Hotel
What an experience! Highlighted pros and cons.
The neighbourhood is not like any other - my wife was reluctant to get out of the taxi. Having said, nothing happened to us or any of bringings. This certainly is not a 4-star hotel, may be 2.
On the ground floor there is a Shop. First and second floors have closed down shops. Third floor occupies this hotel and reception shared by another hotel which is on other side of the floor. No uniform for reception staff, just in casual clothes. But they were friendly and helpful and helped when asked.
There was a fire alarm, by mistake. Still I was allowed to go in lift since stairs are blocked off by tape since you can access the shut down shops. I asked what to do in case of real fire and if ok to take stairs. Was told not to worry, there won’t be any fires! Didn’t get the room as in booking. Very small windows bit high up without being able to see outside, like in a prison.
Came in August and the A/C is not enough for room. At 18C displayed but doesn’t work for that temperature. Asked for an extra pillow but didn’t have.
But, Hotel is in a very convenient location. Once out, you are in the centre of Split in a minute. We stayed for 4 nights with 2 children and once get used to it, you are OK. Room and bathroom were clean and tidy. But, won’t be staying again, that’s for sure.
Harsha
Stayed 4 nights in Aug 2024