Terrible experience. We left after just one night, managing to find an alternative hotel.
We paid to stay at this hotel on an all inclusive basis, but this was unfortunately not honoured by the hotel. We were charged for beer and wine on the night of arrival, having been advised that these beverages could not be included because it was 10pm. The next day we went to the restaurant for lunch during the advertised time slot and were met with surprise, confusion, and an empty restaurant. After waiting for the manager to be called, we were offered "fish or beef" (I am vegetarian.)
Attempts to acquire any beverage or food during our very short stay were an ordeal - the staff gave reluctant service, making it clear that we were a burden to them. We were informed that the hotel would be closing for the season very shortly, and were told that the normal all-inclusive services were not running. This begs the question of why our all-inclusive booking was accepted.
The bed was pretty uncomfortable. The only plus was the beautiful scenery surrounding the hotel.
We are still trying to get the refund promised via Expedia, who have also been extremely unhelpful and fail to return the promised call backs.
All in all a very disappointing experience.