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Maison Rouge Strasbourg Hotel&Spa, Autograph Collection

5.0 star property

Photo gallery for Maison Rouge Strasbourg Hotel&Spa, Autograph Collection

Reception
Lounge
Minibar, in-room safe, individually decorated, desk
City view
Room, 1 Queen Bed, Non Smoking, Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Gym

Explore the area

Map
4 Rue Des Francs Bourgeois, Strasbourg, 67000
  • Strasbourg Cathedral
    ‪6 min walk‬
  • Strasbourg Christmas Market
    ‪6 min walk‬
  • Train Station Square
    ‪11 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, individually decorated, desk

Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Balcony

Minibar, in-room safe, individually decorated, desk

Room, 1 Queen Bed, Non Smoking, Balcony

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, individually decorated, desk

Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, individually decorated, desk

Superior Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Single Bed, Non Smoking

Superior Room, 1 Single Bed, Non Smoking

Superior Room, 1 Single Bed, Non Smoking

  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Deluxe Room

Hôtel & Spa RÉGENT PETITE FRANCE

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1000)
The price is AU$593
for 1 room
includes taxes & fees
6 May - 7 May
Hôtel & Spa RÉGENT PETITE FRANCE

About the area

Strasbourg

With a stay at Maison Rouge Strasbourg Hotel&Spa, Autograph Collection, you'll be centrally located in Strasbourg, steps from Place Kléber and within a 10-minute walk of Strasbourg Cathedral. .This luxury hotel is 0.8 mi (1.3 km) from Train Station Square and 1.4 mi (2.2 km) from Strasbourg Christmas Market.

What's nearby

  • Place Kléber - 2 min walk - 0.2 km
  • Strasbourg Cathedral - 6 min walk - 0.5 km
  • Strasbourg Christmas Market - 6 min walk - 0.6 km
  • Train Station Square - 11 min walk - 1.0 km
  • Strasbourg Convention Centre - 6 min drive - 3.1 km

Getting around

  • Langstross Grand'Rue Tram Station - 1 min walk
  • Strasbourg Station - 11 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Five Guys Strasbourg - ‬1 min walk
  • ‪Steakhouse District - ‬2 min walk
  • ‪La Brioche Dorée - ‬1 min walk
  • ‪Le Glacier Franchi - ‬1 min walk

About this property

Maison Rouge Strasbourg Hotel&Spa, Autograph Collection

Luxury hotel with a full-service spa and a 24-hour health club
Maison Rouge Strasbourg Hotel&Spa, Autograph Collection offers 131 accommodations with minibars and espresso makers. Each accommodation is individually decorated. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour health club, a hot tub, and a sauna.
The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 131 individually decorated guestrooms, featuring minibars and espresso makers. 55-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, a hot tub, and a sauna. This Art Deco hotel also features complimentary wireless internet access, a banquet hall, and bike parking.
Grab a bite to eat at 1387, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
1387 - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured valet parking on site (EUR 50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 34 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 1,387

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Handrails in stairways (86 centimetre high)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (99 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.85 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 34 per person
  • Secured valet parking fee: EUR 50 per day
  • Pet fee: EUR 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Spa fee: EUR 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Maison Rouge
Maison Rouge Hotel
Maison Rouge Hotel Strasbourg
Maison Rouge Strasbourg
Rouge Maison
Hotel Maison Rouge
Maison Rouge
Hotel Maison Rouge Strasbourg Autograph Collection
Maison Rouge Strasbourg Hotel Spa Autograph Collection
Maison Rouge Strasbourg Hotels Spa Autograph Collection
Maison Rouge Strasbourg Hotel&Spa, Autograph Collection Hotel

Maison Rouge Strasbourg Hotel&Spa, Autograph Collection Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 255 out of 321 reviews
Rating 8 - Good. 43 out of 321 reviews
Rating 6 - Okay. 15 out of 321 reviews
Rating 4 - Poor. 5 out of 321 reviews
Rating 2 - Terrible. 3 out of 321 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was wonderful. Truly enjoyed our stay.
Stayed 3 nights in Jan 2025

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort

Don't expect much if you're not a 'member'

We stayed here right after christmas since it's close to the main christmas market and it's suppose to be a 5 start hotel. In reality, it's 4 stars at best. They have a checkin time of 4pm, which is later than anywhere I've ever stayed at. We checked in promptly at 4 and was told that because a 'marriot member' decided to have a late checkout, my room was not ready. We finally got into our room at 4:45, after sundown. They brought our luggate to our room, but the person that brought the luggage didn't even knock. He just let himself in and shoved the luggage through the door. The room itself was fine. Nothing to write home about. The have a pool/spa, but if you want to use it, you'll have to pay by the hour or day, even if you're a hotel guest, which is ridiculous. If the prices were a bit lower I'd be more inclined to forgive them, but for what we paid, I was expecting better service and amenities. If I ever go back to Strasbourg, I'll definitely stay somewhere else.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tom

Stayed 2 nights in Jan 2025

10/10 Excellent

Amado

Stayed 1 night in Jan 2025

10/10 Excellent

Collin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great location to walk all over town
Stayed 2 nights in Jan 2025

8/10 Good

Chung Yan Joanne

Stayed 1 night in Dec 2024

10/10 Excellent

Jorge, Homeasted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Thaniya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very nice room.
Stayed 4 nights in Dec 2024

4/10 Poor

Adam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointing. 1) no notice given that we couldn’t drive to the property, ended up driving around for 45 minutes trying to find an open road and then told we had to park a 15 minute walk away (should have received an email), 2) we called for an extra blanket and pillow and this $700 hotel room stayed “sorry, we are booked and we have no blankets or pillows, 3) at breakfast, they never brought us coffee after asking 3x, 4) asked concierge one question about finding a French baked good we liked and was treated with a “that’s not a good enough question for me”. All this and I’m a Marriott Titanium Elite member.
Stayed 1 night in Dec 2024

6/10 Okay

Evan

Liked: Cleanliness, staff & service, property conditions & facilities

Not a 5 star hotel

I keep seeing that this is a 5 star hotel, and no offense to them but it’s definitely not. It’s a decent autograph Marriott. I spent an exorbitant amount for a very tiny room, which I chalked up to it being a 5 star. But turns out I got absolutely gouged on the price because of the Christmas season. However my biggest problem is I left something behind and they won’t respond to let me know if they found it. And the pictures catfish ya a bit. If you look out your window and to the right it’s the bright neon sign of the cinema. Not quite as charming as the main photo. Oh and it’s directly above the tram line. This is good and bad I guess.
Stayed 1 night in Dec 2024

10/10 Excellent

Alina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une localisation extraordinaire, tout est accesible a pied. Les chambres sont tres propres, le petit dejeuner un délice. Je recommande sans hesiter!
Stayed 1 night in Dec 2024

4/10 Poor

James

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Some positives but some things must be fixed.

Hot water limited. Room temp not contollable. Paper thin walls with a screamer next door. Bed mattress/topper not properly affixed and not fixed when requested. On positive side, friendly staff, good concierge, clean, great location and room and bath were well appointed. Not enough to get me back there. Sorry.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff.
Stayed 2 nights in Dec 2024

8/10 Good

Victor, Aurora

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Lisa, Altadena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of property was ideal. Rooms where comfortable and well Appointed. Although the windows were closed we had an issue with oder in the room coming from the restaurant below. We changed rooms the 2nd night of our stay. However since it was on the Same side of the restaurant the older still was present in the room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities
The service was top notch. Great experience!
Stayed 3 nights in Dec 2024

10/10 Excellent

Eduardo R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best, if not the best hotels in Strasbourg. Friendly reception, most comfortable, elegant environment, very friendly and professional personnel. When I come back to this city, count on me.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fabulous and convenient to the Christmas markets. We really enjoyed our stay. The Christmas tree in our room was a bonus.
Stayed 1 night in Nov 2024

10/10 Excellent

edith

Liked: Cleanliness, staff & service
All good except lobby design is severely lacking space as well as more than one restroom!!!
Stayed 3 nights in Dec 2024

8/10 Good

Summer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property but not having parking was a bit of a challenge. Getting there so late 2:00 am and having to walk a 1/2 mile was kinda crazy. The staff was really sweet and helpful, but they do not respect the do not disturb.
Stayed 1 night in Dec 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
An ideal stay in Strasbourg. Ideally located and even during a busy Christmas market weekend, everything was perfect. Highly recommend the breakfast buffet!
Stayed 1 night in Dec 2024

8/10 Good

Jason

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Wasn't too happy to find out after reserving that it was an American magnet. Love the bar staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2024