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Surgrand Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surgrand Hotel

Outdoor pool, pool loungers
Deluxe Room
Reception
Front of property - evening/night
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Pool
  • Spa
  • Laundry
  • Room service
  • Breakfast included

Explore the area

Map
Unnamed Rd., PO Box 111, Sur, Ash Sharqiyah South, 0411
  • Sur College of Applied Sciences
    5 min drive
  • Bilad Sur Castle
    8 min drive
  • Sunaysilah Fort
    12 min drive
  • Sur Airport (SUH)
    8 min drive

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 37 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 46 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior detail

Al Ayjah Plaza Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
3.9 out of 5, Good, (52)
The price is AU$112
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Al Ayjah Plaza Hotel

About the area

Sur

When you stay at Surgrand Hotel in Sur, you'll be near the beach and 5 minutes by car from Sur College of Applied Sciences. .This beach hotel is 5.1 mi (8.1 km) from Bilad Sur Castle and 5.9 mi (9.5 km) from Sur Marine Museum.

What's nearby

  • Bilad Sur Castle - 8 min drive - 8.2 km
  • Sur Marine Museum - 10 min drive - 9.6 km
  • Al Ayjah Fort - 11 min drive - 9.7 km
  • Sunaysilah Fort - 12 min drive - 11.9 km
  • Al Ayjah Lighthouse - 12 min drive - 10.3 km

Restaurants

  • ‪Mersal Cafe - ‬6 min drive
  • ‪Bilad Al Sham Garden Restaurant - ‬7 min drive
  • ‪Brew Oz Specialty Coffee - ‬9 min drive
  • ‪Coffee Lab - ‬3 min drive
  • ‪Aljazeera Restaurant - ‬7 min drive

About this property

Surgrand Hotel

Delightful beach hotel with a sauna
Surgrand Hotel offers 55 air-conditioned accommodations with fireplaces and safes. Beds feature premium bedding. 43-inch LED televisions come with premium digital channels. Bathrooms include showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and refrigerators can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 55 air-conditioned rooms featuring fireplaces and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Stop by the hotel's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Hindi, Serbian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge (on request)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 43-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge (on request)

More

  • Desk
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 1 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for OMR 15 per night
Cribs (infant beds) are available for OMR 15 per day

Payment types

Important information

Optional extras

  • Airport shuttle fee: OMR 50 per vehicle (one way)
  • Crib (infant bed) fee: OMR 15 per day
  • Rollaway bed fee: OMR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Grand Hotel
Sur Grand
Surgrand Hotel Sur
Surgrand Sur
Surgrand
Hotel Surgrand Hotel Sur
Sur Surgrand Hotel Hotel
Hotel Surgrand Hotel
Sur Grand Hotel
Surgrand Hotel Sur
Surgrand Hotel Hotel
Surgrand Hotel Hotel Sur

Surgrand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 84 reviews" "
Rating 8 - Good. 41 out of 84 reviews" "
Rating 6 - Okay. 10 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Seyma Gizem

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff very much. At first we were dissappointed regarding the area, but at night everything is changed. We used Sur as a hub for Turtle reserve and Wadi Shab.
Stayed 2 nights in Apr 2024

8/10 Good

Sadiq

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just here for a stop over after completing a trip down from Muscat. The hotel upgraded us for free and the breakfast was amazing Overall great place to stop and break up the trip between Muscat and whabi sand desert !!
Stayed 1 night in Feb 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet hotel. Friendly staff.

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean, spacious rooms. Excellent breakfast.
Stayed 1 night in Nov 2023

6/10 Okay

Gajesh

Travelled with pets
The choice of vegetarian food was very limited.
Stayed 1 night in Nov 2023

10/10 Excellent

Georgios

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is correct. The personnel is polite and willing to help you. It is located a few km from the Sur center (the traditional souq and the port). The rooms are large, comfortable and clean without additional luxury. We spend 2 nights in the hotel and we was happy for our choice.
Stayed 2 nights in Mar 2023

8/10 Good

Athon

Stayed 1 night in Mar 2023

10/10 Excellent

Timothy, Renton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Friendly and profession staff. Nice views of the water. Clean and modern rooms. Cons: A but of a drive into the town proper. Leaving the property involves a several mile trip in the opposite direction to head into town as it's on a right turn only out of the parking lot. You have to drive quite a ways until you got a roundabout in order to head back into the other direction. Not the fault of the hotel, but definitely a challenge.
Stayed 1 night in Mar 2023

8/10 Good

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, decent breakfast, all facilities good apart from the disappointing swimming pool. Slightly odd location somewhat out of town, not much around it.
Stayed 1 night in Feb 2023

6/10 Okay

Irina

Stayed 1 night in Dec 2022

8/10 Good

Ahmed, Oman

Travelled with family
Liked: Property conditions & facilities
Overall all the hotel is good but Room WC flash tank valve was broken.
Stayed 1 night in Nov 2020

8/10 Good

Ahmed, Oman - Suhar

Travelled with family and small children
Liked: Cleanliness, staff & service
It was amazing location in Sur, safety and smiley team!
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly nice place to stay.
Nice hotel. Excellent staff. Very nice breakfast.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location very close to the ocean with a large parking lot in front. It was nice to take an evening walk by the waterfront. The room was spacious and well cooled with the AC. but we had a sticky stain in one corner which must have come from a soft drink spilling from the previous guest. Otherwise the room and bed were clean though. Breakfast was nice with loads of choice and even had an egg station. We stayed one night as part of a road trip trough Oman.
Stayed 1 night in Nov 2019

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Festus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4Nights
Great
Stayed 5 nights in Oct 2019

8/10 Good

Saad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room Was Clean and beutiful. every thinge you want avalable in the breakfast menu.
Stayed 2 nights in Jun 2019

2/10 Terrible

B, Alila, OM

Travelled with partner
Disliked: Amenities, property conditions & facilities
Nothing was "Grand" about this hotel! The room was dirty, there was rust on the floor in the bathroom, the soap dish was hanging off of the wall, the carpet was nasty, and the bed as hard as the floor.
Stayed 1 night in Feb 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good stopover hotel
The hotel was basic but clean and comfortable enough, but there's very little to do/eat at the hotel or in the town of Sur. We stayed there on the way to different wadis and the desert, and the hotel was just a stopover so it served its purpose for us.
Stayed 1 night in Dec 2018

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in Sur.
The hotel seems to be relatively new and stands on its own near a beach. The room was adequate for a 3 star hotel. On driving around and spending some time in Sur, this seems from the outside at least, to be the best option in Sur. One downside is the quality of the breakfast, bit of a disappointment. Both nights of our stay we dined in the restaurant and really enjoyed the choices available and the quality of the food. Service at check in and in the restaurant was good. Overall would recommend if you visit Sur.
Stayed 2 nights in Dec 2018