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it is probably a good place if you are not considering to go out of the hotel for a few days and enjoy the services offered inside. The photos from the hotel appear to be out of date. The actual condition of the hotel is not as optimal as it looks on the pictures. There are not enough power outputs in the room to charge devices, the bathtubs are sort of clean but things are breaking due to poor maintenance. The wooden spoon for the bathtub was cracked, the water drainer or stopper was not properly attached to the chain which made it difficult to drain the water. Small things like that which could be improved. Nevertheless, the experience was acceptable if you visit with the family and are thinking about enjoying the buffets and other services offered in the hotel. The location is remote so perhaps not for tourists but for locals who want to enjoy time away from the routine.
an unexpectedly large resort complex with 2 restaurants serving Chinese cuisine and buffet, outdoor hot spring pools and swimming pool. Close vicinity to Wanggaoliao scenery spot
We had an amazing family trip at Freshfields Hotel. The kids club and outdoor play areas kept our toddlers happily occupied for hours.
One minor nitpick: the on-site restaurants (and room service) say they close at 9PM, but they actually stop taking orders at 8:20PM, so make sure you get your order in early if you want to eat in. Alternatively, there are two great night markets within a few minutes drive. That's what we did when we missed last call, and it ended up being a happy accident.
Verified traveller
Stayed 1 night in Dec 2020
4/10 Poor
cary, New Taipei city
Travelled with family, Travelled with family and small children
6 Dec 2020
Liked: Amenities
Disliked: Cleanliness
there has a beautiful "forest-like" garden, with a waterfall, hot spring for foot,
The room is clean. The staff are nice. The hot spring pools are nice. However, we had an incident that the person delivered the complementary fruits to the room did not close our room door tightly.
Very nice facility and very good service at reasonable prices. The property is not in a shopping area but the location is quiet and serene. Room service met is sup-par by USA or Japanese standards.