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Heritage Hotel Cameron Highlands

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Hotel Cameron Highlands

Staircase
Daily cooked-to-order breakfast (MYR 35 per person)
Interior entrance
Exterior
Minibar, in-room safe, desk, blackout curtains

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Jalan Gereja, Cameron Highlands, Tanah Rata, Pahang, 39000
  • Church of Our Lady of Mount Carmel
    3 min walk
  • Tan's Camellia Garden
    7 min walk
  • Cameron Highlands Trail No. 9
    2 min drive
  • Ipoh (IPH-Sultan Azlan Shah)
    82 min drive

Room options

View all photos for Superior King

Superior King

Superior King

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 38 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Quad

Deluxe Quad

Deluxe Quad

  • 37 sq m
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 38 sq m
  • Hill view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the area

Tanah Rata

With a stay at Heritage Hotel Cameron Highlands in Tanah Rata, you'll be a 3-minute walk from Church of Our Lady of Mount Carmel and within a 5-minute drive of Cameron Highlands Trail No. 9. .This family-friendly hotel is 1.2 mi (1.9 km) from Agro Technology Park in MARD and 1.2 mi (1.9 km) from Spa Village.

What's nearby

  • Agro Technology Park in MARD - 3 min drive
  • Cameron Bharat Tea Plantation - 4 min drive
  • Cameron Highland Night Market - 4 min drive
  • Cameron Highland Golf Club - 4 min drive
  • Orang Asli Settlement - 5 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 82 min drive

Restaurants

  • ‪Restoran Ferm Nyonya - ‬6 min walk
  • ‪Travellers Bistro & Pub - ‬4 min walk
  • ‪Misokimchi Tanah Rata - ‬6 min walk
  • ‪Yong Teng Cafe - ‬7 min walk
  • ‪Rosette Restaurant - ‬6 min walk

About this property

Heritage Hotel Cameron Highlands

Family-friendly hotel with 2 restaurants and a fitness center
Heritage Hotel Cameron Highlands offers 238 accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 238 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite at Rainforest, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tanah Rata? This hotel has 2236 square feet (208 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Rainforest - This coffee shop serves breakfast, lunch, and dinner.
Heritage Grill and BBQ - This restaurant specializes in barbecue and serves dinner only.
Vintage Lounge Bar - This bar serves light fare only.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–10:30 AM: MYR 35 for adults and MYR 28 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Rainforest
  • Heritage Grill and BBQ
  • Vintage Lounge Bar

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Playground

Family friendly

  • Arcade/games room
  • Corner/local shop
  • Laundry facilities
  • Playground

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (2236 square feet of space)
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Mosquito nets
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Fitness facility

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MYR 35 for adults and MYR 28 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Cameron Highlands Heritage Hotel
Heritage Cameron
Heritage Cameron Highlands
Heritage Cameron Highlands Hotel
Heritage Cameron Highlands Tanah Rata
Heritage Cameron Hotel
Heritage Hotel Cameron Highlands
Heritage Hotel Cameron Highlands Tanah Rata
Hotel Heritage Cameron
Hotel Heritage Cameron Highlands
Heritage Hotel Cameron Highlands Tanah Rata
Heritage Cameron Highlands
Heritage Hotel Cameron Highlands Hotel
Heritage Hotel Cameron Highlands Tanah Rata
Heritage Hotel Cameron Highlands Hotel Tanah Rata

Heritage Hotel Cameron Highlands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 187 out of 617 reviews" "
Rating 8 - Good. 250 out of 617 reviews" "
Rating 6 - Okay. 121 out of 617 reviews" "
Rating 4 - Poor. 44 out of 617 reviews" "
Rating 2 - Terrible. 15 out of 617 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Rahilah

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Louise

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Maheen, Sacramento

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t want to say this but the experience I had I don’t want anyone else to have so here it goes. It was awful- ruined my entire trip to the point I had to cut it short. The hotel is filthy. Our first room’s bathroom had black mold. I contacted the front desk and Expedia- they first said they would clean it and no one came. Then after a long time finally I contacted them again and they said that they would offer another room. The other two rooms we saw were also not great and one of the other ones also had black mold so I went with the one that seemed ok. At night we noticed the headboard which had a layer of dirt. The pillows smelled like wet dog and we couldn’t handle it. Then to top it off it felt really eerie so we kept one of the lights on but were kind of scared, then went to sleep. In the morning we decided that there was no way for us to continue and cut the whole trip short as these issues were too much for us and we really didn’t want to keep changing rooms or hotels as we had a lot of luggage. Just beware- some of the staff is nice and some is just not. Hassle to try to talk them into refunding anything as I had paid for 3 days and Expedia said it was up to the hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

Nur

Travelled with group
Liked: Cleanliness, staff & service
The facilities are abit old but functioning. I wished they provided better room slippers. The floor is really cold especially at night. Also, the ironing board is shared amongst the level/hotel, which is a first for me. Really wish that there were hooks in the toilet for me to hang my clothes. The hotel is on top of the hill, so please hail a taxi from the bus terminal especially if you have luggage! (Cost 15RM)
Stayed 2 nights in Jul 2024

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice & clean. The rooms are spacious. There are other sports activities and play area for kids.
Stayed 1 night in Jul 2024

2/10 Terrible

Maheshkumar

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible place… not worth even if it is free!
Run down place… not worth even if it’s free!
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Room was big and view from balcony was great, but the bathroom is not in the best condition and needs to be replaced. Breakfast was included with stay and pretty good.
Stayed 3 nights in May 2024

6/10 Okay

cherie

Travelled with group
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
The hotel location was nice but the room was old, tired and lack of maintenance. Would not recommend this hotel.
Stayed 1 night in Mar 2024

4/10 Poor

Andrew

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Booked 4 rooms and they were not clean with doors and many cupboards damaged. Towels not very clean. Rooms also got many insects. Tap without proper cap resulting in water spraying instead of flowing down when turned on.
Stayed 2 nights in Mar 2024

8/10 Good

Chee Mun, Tempe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked two rooms and found out that one side can be hotter and the other side cool depending on direction of sun. No AC units to cools the hot side, Also extra surprise charges were requested upon check in and in addition Expedia choice of breakfast included does mean that and was a place where breakfast was chargeable.
Stayed 2 nights in Jan 2024

6/10 Okay

ALISON

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy - all voices from reception echoed upstairs to my room. Rooms are very dated and bathrooms grimy. Window in my room didn’t shut properly as latch was broken. Rubbish all round the grounds. Staff were very pleasant.
Stayed 2 nights in Jan 2024

10/10 Excellent

Muru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
seamless check in; comfortable room; bathroom was spacious but shower speed can be improved. However, carpeting need replacement; breakfast items need major upgrade.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Overall it was a good stay however the hotel is not well maintained in terms of cleanliness- The carpets arent clean. The restaurant food was not good
Stayed 2 nights in Dec 2023

10/10 Excellent

Jess

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

MUNIARAJ

Liked: Cleanliness, property conditions & facilities, room comfort
AMAZING STAY
It was amazing stay
Stayed 2 nights in Dec 2023

6/10 Okay

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge dilapidated 1970s hotel. It has charm but you need to be ready for everything being a bit broken. Watch that they dont try and charge you a foreigner tax on top of the tourism tax, it doesnt apply until 2025.
Stayed 3 nights in Dec 2023

4/10 Poor

Steve

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs renovating & some new staff. Our first room had a lot of ants so we were moved to a room that had fewer ants. Service was not available in the lounge areas, the bar was closed & the "fitness centre" was just a few treadmills. Most of the staff were rude, particularly to my wife. Only one woman at the front desk was pleasant.
Stayed 2 nights in Nov 2023

6/10 Okay

Sf

Travelled with family and small children
Disliked: Property conditions & facilities
The condition of the room is dated and need fixing

10/10 Excellent

Agnes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay in this hotel and we upgraded our room that had a fantastic view of the hills and the village. The room simply massive and it was so relaxing just sitting in the balcony enjoying the wonderful view. The only problem we had was the television being too loud and we could not adjust the volume of the sound and the cover for the handset of the tv conrol was missing. We informed the front desk but they did not do anything about it. We had not attempted to turn the tv on again. The food in the restaurant not good. We had wonderful Tandoori chicken meals down in a restaurant in he village. We were able to buy fruits from the fruit stalls next to the car park which is on the way to the hotel up the hill.
Stayed 3 nights in Aug 2023

6/10 Okay

Nagur Hassan

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
We booked the room with a kid and we paid additional guest charge as well. But then hotel insists to pay for extra towel and bottle. Theyeven said I need to pay for breakfast for the kid. Eventually after having a discussion with the staff and management they made an exception. This is something that they need to have the clarity

4/10 Poor

Abdullah

Disliked: Staff & service, property conditions & facilities
It’s very pad and old
Stayed 1 night in Aug 2023

8/10 Good

Ramona

Liked: Cleanliness, staff & service
Good for short stays. Clean well placed but quite old
Stayed 2 nights in Jul 2023

8/10 Good

hassan

Stayed 1 night in Jul 2023

10/10 Excellent

Mee Lan

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel all the carpet is dirty including the public area and rooms. Coffee Stain in the room carpet not remove or clean. Very bad impression about the cleanliness. Must have big improvement cleaning change all new carpet. Breakfast choice not much too few options. Not recommend people come to stay again. Price not cheap but poor quality.
Stayed 1 night in Jun 2023