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Great hospitality from the staff here at the hacienda. Came for a family wedding and half the family stayed at this hotel and we all loved it

I had a great experience. The girls at the front desk were super nice as well as other staff. The hotel is very safe and I was not worried at all.

Parking was difficult because you had to park on the street. Nothing available out front of Hotel until later evening.

I couldn’t have been more impressed! The location is perfect—right in the heart of the city. It made exploring so convenient and stress-free. The room itself was an absolute dream. Super cozy, with comfy bedding that made it hard to get out of bed in the morning! The room had a warm and inviting vibe, and I really appreciated all the little touches that made it feel like a home away from home. What really stood out, though, was the staff. From check-in to check-out, everyone was so friendly, attentive, and went above and beyond to make sure my stay was enjoyable. They were always ready to help with recommendations or any little request, which made me feel truly valued as a guest. Overall, I highly recommend this hotel. It’s a perfect spot for both relaxation and exploring the city, with fantastic rooms and even better service. Can’t wait to return!

The location is great, central with easy access to the plaza. Check-in and check-out were easy, the room was satisfactory. The only issues we ran into were street noise and the shower leaking a lot of water onto the bathroom floor. Otherwise it was comfortable, relaxed, and parking was easy.

Beautiful romantic location. The food was great, the staff were attentive and very pleasant. The room came with a working fireplace and the hotel provided the firewood. The town of Tapalpa is nearby, great restaurants and street food!