6/10 Okay
Margaret M.
27 Apr 2024
Disliked: Cleanliness
Basic apart-hotel in good location, could use some attention
Pros:
+ Comfortable beds
+ Good location near tram, grocery, and + Vredespaleis (with good view of it too)
+ Washing machine
+ Dishwasher
+ Lots of space, sleeps 5 easily, large L-shaped sofa, large dining table
Cons:
+ No manual/reference at all for rental, despite the apt having its own website and being listed on multiple platforms—many things like heating were a mystery
+ Reported many issues on arrival and didn’t hear back from owner at all for more than a day; Vrbo also couldn’t reach them
+ Did not receive check-in info until we were at door and called manager
+ Lock code at entry door was the same as for the front door and the other rental in the building, which we were uneasy about (and discovered this because we unlocked/entered the other unit first by mistake)
+ No deadbolt at apt door, which did not feel secure because of code
+ Dishes in cabinet not uniformly clean, with caked-on food
+ Wet sheets in dryer on arrival
+ Roughly half of light bulbs burned out
+ All but one of the window blinds nonfunctional, and curtains also immobile
+ Broken window handle, others loose
+ Went to store items on top of closet and found thick layer of dust
+ No toiletries supplied apart from heavily watered-down hand soap
+ We hung a jacket on a coat rack and one of its legs fell off (clearly not for the first time) and it collapsed. We reported it to the owner, and got no response but the next day another coat rack appeared while we were out with no warning at all of entry!
Margaret M.
Stayed 9 nights in Apr 2024