City Express by Marriott Tijuana Otay

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Tijuana Otay

Lobby lounge
Superior Room, 1 King Bed with Sofa bed
Business centre
Free daily continental breakfast
Lobby lounge

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Autonomous University of Baja California
    4 min walk
  • Alameda Otay
    8 min walk
  • High Performance Center in Tijuana
    11 min walk
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    9 min drive

Room options

Room, 2 Double Beds, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed with Sofa bed

  • 21 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Tijuana

Located in Tijuana (Mesa de Otay), City Express by Marriott Tijuana Otay is a 4-minute walk from Autonomous University of Baja California and 8 minutes by foot from Alameda Otay. .This hotel is 0.6 mi (0.9 km) from High Performance Center in Tijuana and 2.2 mi (3.6 km) from Plaza Península Shopping Center.

What's nearby

  • Autonomous University of Baja California - 4 min walk - 0.3 km
  • Alameda Otay - 8 min walk - 0.7 km
  • High Performance Center in Tijuana - 11 min walk - 1.0 km
  • U.S. Consulate General Tijuana - 15 min walk - 1.3 km
  • San Ysidro Border Crossing - 9 min drive - 9.6 km

Getting around

  • San Ysidro Transit Center Station - 18 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 9 min drive

Restaurants

  • ‪Agredanos Burguer - ‬9 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Moma sushi + pizza - ‬9 min walk
  • ‪Mr. Pampas Do brasil - ‬6 min walk

About this property

City Express by Marriott Tijuana Otay

Hotel with free breakfast, a quick walk to Alameda Otay
City Express by Marriott Tijuana Otay offers 120 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine. Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.
At City Express by Marriott Tijuana Otay, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A cruise ship terminal shuttle is provided at no charge, and free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
City Express by Marriott Tijuana Otay has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 10 kilometres
  • Free cruise terminal shuttle
  • Free shopping centre shuttle

Food and drink

  • Free continental breakfast available 6 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • 1 restaurant
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free area shuttle
  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Lift
  • Newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

City Express by Marriott Tijuana Otay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 432 out of 1007 reviews" "
Rating 8 - Good. 245 out of 1007 reviews" "
Rating 6 - Okay. 131 out of 1007 reviews" "
Rating 4 - Poor. 66 out of 1007 reviews" "
Rating 2 - Terrible. 133 out of 1007 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Airport and 5 min drive to a plaza near by. Walkable distance to many restaurants. I would stay here again. Staff was friendly and the free breakfast in the morning is awesome!
Stayed 1 night in Aug 2024

10/10 Excellent

Esperanza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the cleaning personnel
Stayed 2 nights in Aug 2024

4/10 Poor

Jesselyn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Shiella

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

luis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No TV control, no a/c control, phone did not work, pillows sucked
Stayed 1 night in Aug 2024

4/10 Poor

Enrico, The Hills

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
There was very strong drainage smell
Stayed 1 night in Aug 2024

10/10 Excellent

Jesselyn

Stayed 2 nights in Jul 2024

2/10 Terrible

Alma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no towels at all for shower. When I ask for it the employee gave me actitud. It was 10 pm and the hallway were full of children playing and adults were very loud. The elevators didn’t work with the key, and I have to ask some of the employees to set up the elevador for me. I’m not really recomendó this hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bandera Abarca

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Buena opción, pero el costo es algo elevado en lo general
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe,Quite and Convenient
Stayed 1 night in Jul 2024

4/10 Poor

Alma

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Room, restroom and floors were dirty, AC not working
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Jul 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ROCIO

Stayed 1 night in Jul 2024

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 2 nights in Jul 2024

10/10 Excellent

Gamaliel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Rolando

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet was broken, no TV or AC remote.
Stayed 1 night in Jun 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really quiet, the staff was nice and respectful. The breakfast wa really good. They serve eggs with potatoes, fried beans. They have more food like cereal, oatmeal, fruits etc. Nice place. Thank you
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Gabriella, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
False advertisement. I got this hotel because of the free shuttle transportation. When I arrived they told me they had cancelled the service due to an issue with gas prices at the time. So disappointed!
Stayed 2 nights in May 2024

10/10 Excellent

SERGIO A

Stayed 1 night in Jun 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2024

4/10 Poor

Enrique

Stayed 1 night in May 2024