City Express by Marriott Tijuana Otay

3.0 star property

Photo gallery for City Express by Marriott Tijuana Otay

Lobby
Superior Room, 1 King Bed with Sofa bed
Free daily continental breakfast
Lobby
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included

Explore the area

Map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Autonomous University of Baja California
    ‪4 min walk‬
  • Alameda Otay
    ‪8 min walk‬
  • High Performance Center in Tijuana
    ‪11 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪9 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed with Sofa bed

  • 21 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Tijuana

Located in Tijuana (Mesa de Otay), City Express by Marriott Tijuana Otay is a 4-minute walk from Autonomous University of Baja California and 8 minutes by foot from Alameda Otay. .This hotel is 0.6 mi (0.9 km) from High Performance Center in Tijuana and 2.2 mi (3.6 km) from Plaza Península Shopping Center.

What's nearby

  • Autonomous University of Baja California - 4 min walk
  • Alameda Otay - 8 min walk
  • High Performance Center in Tijuana - 11 min walk
  • U.S. Consulate General Tijuana - 15 min walk
  • San Ysidro Border Crossing - 9 min drive

Getting around

  • San Ysidro Transit Center Station - 18 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 9 min drive

Restaurants

  • ‪Agredanos Burguer - ‬9 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Moma sushi + pizza - ‬9 min walk
  • ‪Mr. Pampas Do brasil - ‬6 min walk

About this property

City Express by Marriott Tijuana Otay

Hotel with free breakfast, a quick walk to Alameda Otay
City Express by Marriott Tijuana Otay offers 120 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine. Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.
A complimentary continental breakfast is served on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A cruise ship terminal shuttle is provided at no charge, and free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6 AM and 10:30 AM and on weekends between 7 AM and 11 AM.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free local area shuttle up to 10 kilometres
  • Free cruise terminal shuttle
  • Free shopping centre shuttle

Food and drink

  • Free continental breakfast available 6 AM–10:30 AM on weekdays and 7 AM–11 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free area shuttle
  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Lift
  • Newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

City Express by Marriott Tijuana Otay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 431 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 133 out of 1000 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Maria, Hesperia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled to Tijuana for a family event, so I knew I was going to returned late to hotel, it was nice to find parking space and feel safe in the parking lot and hotel.
Stayed 1 night in Nov 2024

8/10 Good

ROBERTO

Stayed 1 night in Oct 2024

10/10 Excellent

NORMA ESTELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

JOSE

Stayed 3 nights in Oct 2024

10/10 Excellent

Abraham

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Oct 2024

6/10 Okay

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We were able to hear every time someone would turn on their shower and flush the toilet
Stayed 1 night in Oct 2024

6/10 Okay

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New building
Stayed 1 night in Oct 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms weren’t clean. The restroom had a really bad smell. Had stood here when they had recently open but the the place is going down hill with no maintenance being done to the place.
Stayed 1 night in Oct 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dry good place
Stayed 1 night in Sep 2024

6/10 Okay

Ramon

Travelled with family
Bad smell in the room,had to switch rooms.
Stayed 1 night in Sep 2024

2/10 Terrible

Jesus

Business traveller, Travelled with partner
Is a new building but the bathroom sewer stinks a lot like super stinks
Stayed 1 night in Sep 2024

4/10 Poor

Jorge

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
El cuarto estaba sucio, las camas y sábanas no las habían cambiado, incluso encontré cabellos en la almohada, el baño tenía un olor desagradable que no se quito, mejor decidimos salirnos 1 día antes y buscar otro hotel
Stayed 2 nights in Sep 2024

6/10 Okay

Luis

Business traveller
Disliked: Cleanliness
Very disappointed
Stayed 3 nights in Sep 2024

10/10 Excellent

Jose R

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marta

Stayed 1 night in Sep 2024

10/10 Excellent

Lilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Honorina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short, but we felt safe and enjoy our day!
Stayed 1 night in Sep 2024

10/10 Excellent

Mayra

Travelled with partner
Liked: Cleanliness
Very nice and clean hotel also easy to find will definitely stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Mario, Bakersfield

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Horario A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto Antonio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the Airport and 5 min drive to a plaza near by. Walkable distance to many restaurants. I would stay here again. Staff was friendly and the free breakfast in the morning is awesome!
Stayed 1 night in Aug 2024

10/10 Excellent

Esperanza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the cleaning personnel
Stayed 2 nights in Aug 2024