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City Express by Marriott Tijuana Otay

3.0 star property

Photo gallery for City Express by Marriott Tijuana Otay

Lobby lounge
Free daily continental breakfast
Lobby lounge
Property amenity
Superior Room, 1 King Bed with Sofa bed

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Alameda Otay
    ‪8 min walk‬
  • High Performance Center in Tijuana
    ‪11 min walk‬
  • U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed

  • 21 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Outdoor pool

Fiesta Inn Tijuana Otay

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1067)
The price is AU$267
for 1 room
includes taxes & fees
30 Apr - 1 May
Fiesta Inn Tijuana Otay

About the area

Tijuana

Located in Tijuana (Mesa de Otay), City Express by Marriott Tijuana Otay is a 4-minute walk from Autonomous University of Baja California and 8 minutes by foot from Alameda Otay. .This hotel is 0.6 mi (0.9 km) from High Performance Center in Tijuana and 2.2 mi (3.6 km) from Plaza Península Shopping Center.

What's nearby

  • Autonomous University of Baja California - 4 min walk - 0.3 km
  • Alameda Otay - 8 min walk - 0.7 km
  • High Performance Center in Tijuana - 11 min walk - 1.0 km
  • U.S. Consulate General Tijuana - 15 min walk - 1.3 km
  • San Ysidro Border Crossing - 9 min drive - 9.6 km

Getting around

  • Beyer Blvd Trolley Station - 22 min drive
  • San Diego Santa Fe Depot - 26 min drive
  • Tijuana Intl. Airport (TIJ) - 12 min drive

Restaurants

  • ‪Agredanos Burguer - ‬9 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Moma sushi + pizza - ‬9 min walk
  • ‪Mr. Pampas Do brasil - ‬6 min walk

About this property

City Express by Marriott Tijuana Otay

Hotel with free breakfast, a quick walk to Alameda Otay
City Express by Marriott Tijuana Otay offers 120 air-conditioned accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a banquet hall and a vending machine. Guests can catch a ride on the complimentary shuttle, which operates within 10 kilometers.
A complimentary continental breakfast is served on weekdays from 6 AM to 10:30 AM and on weekends from 7 AM to 11 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A cruise ship terminal shuttle is provided at no charge, and free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6 AM and 10:30 AM and on weekends between 7 AM and 11 AM.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Area shuttle
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

City Express by Marriott Tijuana Otay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 437 out of 1002 reviews
Rating 8 - Good. 236 out of 1002 reviews
Rating 6 - Okay. 128 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 135 out of 1002 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

ROBERTO DE

Travelled with family and small children
Liked: Amenities
Always a pleasure to stay
Stayed 1 night in Jan 2025

6/10 Okay

Aldo

Stayed 1 night in Jan 2025

10/10 Excellent

Francisco

Stayed 1 night in Jan 2025

8/10 Good

Abbas

Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Dec 2024

6/10 Okay

Evelyn

Stayed 1 night in Sep 2024

10/10 Excellent

jorge c

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

8/10 Good

Hermilo

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

4/10 Poor

Karen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The room is dirty and smells very bad.
Stayed 1 night in Dec 2024

2/10 Terrible

Fernando

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Romaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin javier

Stayed 1 night in Dec 2024

10/10 Excellent

Marco, seaside

Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very kind
Stayed 1 night in Nov 2024

4/10 Poor

Adriana, Canby

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Don't have towels in the room, I called front desk but never took the towels to my room. Bad service.
Stayed 1 night in Nov 2024

10/10 Excellent

Guillermo

Stayed 1 night in Nov 2024

6/10 Okay

ALMA PATRICIA

Travelled with family
Mala experiencia
No teníamos toallas en la habitación. Las pedimos, no las llevaron y tuvimos que ir por ellas a recepción, pero no nos dieron toallas de mano ni toalla tapete. La regadera estaba tapada. La tapa del lavabo estaba quebrada. Almohadas muy pequeñas y maltrechas Un caos en el desayuno por falta de personal y de una adecuada organización. Apenas una mini botella de agua para dos personas. Ruidos durante la noche y desde muy temprano. La tv estaba mal colocada (chueca). Pésimo servicio!! Y nosotros somos clientes frecuentes.
Stayed 1 night in Nov 2024

10/10 Excellent

omar

Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities
Sewage smell was bad in the room bathroom but other than that, it was ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Cesar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kid friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spacious rooms and very clean.
Stayed 1 night in Aug 2024

8/10 Good

Maria, Hesperia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled to Tijuana for a family event, so I knew I was going to returned late to hotel, it was nice to find parking space and feel safe in the parking lot and hotel.
Stayed 1 night in Nov 2024