2/10 Terrible
John
Travelled with family and small children
24 Aug 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is a very hard to locate environment, the lighting is poor and it is quite isolate, the room curtains does no cover the length of the windows so you have to keep the lights off so no one can seen inside the room from outside. The management of the hotel and the other hotels under the group are set up to rip you off, every one of amenities advertised from pool to spa etc are not available, if you don’t have your booking receipt you will be charged afresh at the reception or will be turned back, the room has a little fridge with a couple of drinks I will advice do not touch it, the price is ten times the actual amount, take pictures of everything in the room on arrival to save yourself from ridiculous charges at checkout. In my case I was told I took alcohol but luckily I and my partner don’t drink and I had a picture I took at check-in that was my evidence at checkout it was the most ridiculous place I have ever stayed on a holiday.
There is this one staff Elio he was very kind and helpful he is always on early shift, he made the stay at the hotel less hostile.
John
Stayed 4 nights in Aug 2024