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VH Eurostar Tirana Hotel Congress & Venere Spa

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for VH Eurostar Tirana Hotel Congress & Venere Spa

2 indoor pools, free pool cabanas, pool umbrellas
Reception
Couples treatment room(s), sauna, hot tub, steam room
Front of property
Couples treatment room(s), sauna, hot tub, steam room

Reviews

5.6 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Parking available

Explore the area

Map
Rruga Reshit Petrela, Tirana, Tirana County
  • Ministry of Justice
    4 min walk
  • National Museum of History
    10 min walk
  • Merakliu Fast Food
    1 min walk
  • Tirana (TIA-Nene Tereza Intl.)
    28 min drive

Room options

View all photos for Deluxe Double or Twin Room

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Deluxe Double or Twin Room

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Superior Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Royal Room

Royal Room

Royal Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Superior Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Room, 1 Queen Bed, Accessible, City View

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Basic Room, 1 Queen Bed, Accessible, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Tirana

A stay at VH Eurostar Tirana Hotel Congress & Venere Spa places you in the heart of Tirana, within a 15-minute walk of Ministry of Defense and Ministry of Justice. .This family-friendly hotel is 0.5 mi (0.8 km) from National Arts Gallery and 0.7 mi (1.1 km) from National Museum of History.

What's nearby

  • Skanderbeg Square - 11 min walk
  • Municipality of Tirana - 12 min walk
  • Toptani Shopping Center - 15 min walk
  • Ministry of Defense - 15 min walk
  • Air Albania Stadium - 4 min drive

Getting around

  • Nene Tereza Intl. Airport (TIA) - 28 min drive

Restaurants

  • ‪New York Cafe - ‬1 min walk
  • ‪Merakliu Fast Food - ‬1 min walk
  • ‪Sunrise - ‬3 min walk
  • ‪Stoa Meeting Place - ‬3 min walk
  • ‪Cafe Boulevard - ‬1 min walk

About this property

VH Eurostar Tirana Hotel Congress & Venere Spa

Winery hotel with 3 restaurants connected to the convention center in Tirana
VH Eurostar Tirana Hotel Congress & Venere Spa offers 150 air-conditioned accommodations, which are accessible via exterior corridors and feature private plunge pools and private spa tubs. These individually decorated and furnished accommodations have separate sitting areas and include king sofa beds and fireplaces. Memory foam beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels, DVD players, and video-game consoles. Accommodations at this 3.5-star hotel have kitchens with stovetops, cookware/dishes/utensils, dishwashers, and espresso makers. Bathrooms include slippers, designer toiletries, bidets, and complimentary toiletries.

Rooms are equipped with complimentary dial-up internet access. Business-friendly amenities include desks and computer monitors, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms feature iPod docking stations and MP3 docking stations. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 indoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a lazy river, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are 5 hot springs open between 6:00 AM and midnight.
Treat yourself to a stay in one of the 150 individually decorated guestrooms, featuring fireplaces and private plunge pools. Your memory foam bed comes with down comforters and Frette Italian sheets, and all rooms are furnished with king sofa beds. Kitchens are outfitted with ovens, stovetops, and espresso makers. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary dial-up internet access keeps you connected.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, 2 spa tubs, and hot springs. Additional amenities at this Art Deco hotel include concierge services, an arcade/game room, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tirana? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
VH Eurostar Tirana Hotel Congress & Venere Spa has 3 restaurants on site.

Languages

Afrikaans, American (Sign language), Arab (Sign language), Arabic, Azerbaijani, Belarusian, Bosnian, British-BANZSL (Sign language), Bulgarian, Catalan, Chinese (Mandarin), Chinese (Sign language), Croatian, Czech, Czech (Sign language), Danish, Danish (Sign language), Dutch, English, Estonian, Farsi, Filipino, Finnish, French, French (Sign language), Georgian, German, German (Sign language), Greek, Hausa, Indonesian, Irish, Italian, Japanese, Macedonian

Property amenities

Internet

  • Available in all rooms: Free dial-up Internet
  • Available in some public areas: Dial-up Internet

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (EUR 10 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 10 for adults and EUR 10 for children
  • 3 restaurants and 2 coffee shops
  • 2 poolside bars and 2 bars/lounges
  • Free daily reception
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of EUR 12

Things to do

  • 24-hour pool access
  • 2 indoor pools
  • 2 hot tubs
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Art gallery
  • Bike rentals
  • Billiards/pool table
  • Designer shops
  • Ecotours
  • Fitness centre
  • Full-service spa
  • Hot springs
  • Lifeguards on-site
  • Playground
  • Private picnics
  • Private winery tours
  • Public winery tours
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room
  • Wine-tasting room
  • On-site winery
  • Winery release events

Family friendly

  • 2 indoor pools
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Art supplies
  • Baby bath
  • Baby monitor
  • Changing table
  • Children's books
  • Children's games
  • Children's dinnerware
  • Children's toys
  • Cots/infant beds (surcharge)
  • DVD player
  • Free children's club
  • Corner/local shop
  • High chair
  • In-room childcare (surcharge)
  • Kitchen
  • Laundry facilities
  • Lazy river
  • Musical instruments
  • Playground
  • Pool gate

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Lockers available
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10000 square feet of space)
  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Spa

  • 5 hot springs
  • 9 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hot springs open from 6:00 AM to midnight
  • Hot springs water temperature (Celsius) - 15
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Accessible shuttle
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 33
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 48
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 35
  • Hand-held shower head
  • Handrails in hallways
  • Hallway handrail height (centimetres): 32
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 29
  • Height-adjustable showerhead
  • Hospital bed available
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low bed height (centimetres): 34
  • Low-height desk
  • Low desk height (centimetres): 34
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Portable bath seat
  • Portable hoist available
  • Portable shower seat
  • Sign language-capable staff
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 30
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 28
  • Wheelchairs available on site

More

  • Communal living room
  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Feather duvet
  • Down duvet
  • Frette Italian sheets
  • Heating
  • Hypo-allergenic bedding
  • King sofa bed
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • CD player
  • Digital channels
  • DVD player
  • DVR
  • iPod dock
  • MP3 dock
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services
  • Video game console
  • Smart speaker

Food and drink

  • Blender
  • Champagne service
  • Cleaning supplies
  • Coffee/tea maker
  • Coffee grinder
  • Cookware/dishes/utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Griddle
  • Ice maker
  • Kitchen
  • Kitchen island

More

  • 5G smartphone data speed
  • Access via exterior corridors
  • Chef
  • Children's slippers
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Fireplace
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Guidebooks/recommendations
  • Heated floors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Printer
  • Private plunge pool
  • Private hot tub
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and 5:00 AM

Check-out

Check-out before 8:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per day
Cribs (infant beds) are available for EUR 15.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.40 per person, per night
  • Administrative fee: EUR 1.5 per person, per night
  • A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Self parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 5:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 15.0 per day
  • Service fee: EUR 10
  • Hosted evening meal: EUR 12

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Property Registration Number L91325017M

We should mention

24-hour pool access
Hot springs access available from 6:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

VH EUROSTAR TIRANA HOTEL CONGRESS
VH Eurostar Tirana Hotel Congress Venere Spa
VH Eurostar Tirana Hotel Congress & Venere Spa Hotel
VH Eurostar Tirana Hotel Congress & Venere Spa Tirana
VH Eurostar Tirana Hotel Congress & Venere Spa Hotel Tirana

VH Eurostar Tirana Hotel Congress & Venere Spa Reviews

Reviews

5.6
Rating 10 - Excellent. 20 out of 128 reviews" "
Rating 8 - Good. 24 out of 128 reviews" "
Rating 6 - Okay. 23 out of 128 reviews" "
Rating 4 - Poor. 23 out of 128 reviews" "
Rating 2 - Terrible. 38 out of 128 reviews" "

6.8/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Good value overall
All staff were very friendly and helpful. Rooms could do with a little updating. The T.V. did not work as it had not been connected properly. Air conditioning worked only one night of my 3 night stay even though I requested at reception for it to be looked 3 times.
Stayed 3 nights in Jun 2024

6/10 Okay

Leon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent Stay
A pleasent stay in a nice hotel with friendly and helpfull staff ,room was very clean ,the only problem was the A C control on the wall was broken and needs fixing but did not upset my stay.
Stayed 3 nights in Jun 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're into casino-level accommodations and enjoy the smell of constant cigarette smoke, cafeteria-level food, and cheaply built rooms--then this is your place! PLEASE, do yourself a favor and pay a little bit more and get FAR more. Far more comfort, amenities, service, cleanliness and security. This hotel is dirty and unkept and run by a bunch of teens who know and care very little about service. NO water in room, no coffee/tea in room, TV and phone both broken, and breakfast was tang juice and processed cheese and sausages. It was so unbearable, I checked out a day early with no refund!
Stayed 2 nights in Apr 2024

4/10 Poor

Krasimir

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Muhammad rizwan

Travelled with group
Liked: Staff & service, room comfort
It was good experience overall Customer service great Spa access was tricky Needed to pay €10 for towels To use spa It is advertised free
Stayed 2 nights in Mar 2024

6/10 Okay

cristiano

Business traveller
troppi particolari da cattiva manutenzione. Nel corridoio aperture nel muro non finite. In camera la vasca perde acqua, la doccia perde, l'asse del bagno è più piccola del water, il riscaldamento fa un rumore come il vento in montagna e non cè un cavatappi per la birra o il vino.
Stayed 3 nights in Mar 2024

2/10 Terrible

Nebih

Disliked: Cleanliness
Avoid this place
Terrible stay air con not working jacuzzi was not working bedsheets dirty Reception very unprofessional and rude service I asked to leave the room to cancel the booking they refused to give me money back Its nothing like what is says on the advert
Stayed 1 night in Feb 2024

10/10 Excellent

Ervis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in Feb 2024

10/10 Excellent

MURAT

Stayed 6 nights in Feb 2024

10/10 Excellent

namuyonjo

Stayed 1 night in Jan 2024

6/10 Okay

ilda

Travelled with family
Liked: Staff & service
You have to pay for a bottle of water
Stayed 1 night in Jul 2023

2/10 Terrible

Keven

Liked: Cleanliness
Disliked: Staff & service, room comfort
VH Eurostar .. This review could save your life!
Everything people have said about the scams (i regrettably chose to ignore) is true But there is much worse which i will come too in a moment. My hotels.com invoice shows i paid £209.30 with £14.89 to pay at the hotel desk. I assumed that this would be some local tourist tax. The attempted check in was rude and unfriendly with my being sent away to wait while they were "processing things". I was then told i had to pay an additional 50 euro per night later reduced to 25 euro as i was solo. I obviously objected to this. I was kept waiting and eventually summoned to the Manager office (man wearing braces / trouser suspenders) . He was rude and arrogant , the situation was i either paid or would have to leave. He was intimidating and i also saw him screaming at one of the staff. Since i didn't want to be on the streets, i paid the Euro 175 under protest. The hotel at this time was mainly filled with young people for a sporting tournement. During my stay i discovered that every single fire escape was locked shut with a key on each floor of this 8 storey building. I reported this to the reception. The response, to ask why i wanted to use the fire exit and basically mock me. Clearly under the local regulations the escapes are meant to be there. The signs are illuminated - but like everything else in this terrible hotel, they do not care about people. Frequently there was an argument at the front desk. I have a complaint with hotels.com and am waiting for a response.
Stayed 7 nights in Jun 2023

2/10 Terrible

Cleverson

Stayed 3 nights in Jun 2023

2/10 Terrible

Adriana

Stayed 8 nights in May 2023

2/10 Terrible

Marie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Avoid at all costs!!! Disgraceful.
Absolutely disgraceful. Was charged an extra £269 at check in for a service fee we knew nothing about. We’d already paid hotels.com in full and was expecting to pay £6.49 in taxes on arrival, not £269 for just three days stay. Food was disgusting. Half board and had no choice. Was told just chicken tonight and we wouldn’t have fed it our dogs.
Stayed 3 nights in May 2023

2/10 Terrible

James

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
NEVER stay at this property, NEVER
The room was nice enough, but the overall stay was horrible. I expect more from what the hotel calls a 4*. I was told that I had to pay an additional Euros 8 per person when we checked in. So, Euros 16 for two people. It was almost the same amount as a room. They said it was a charge for all 4/5* hotels in Tirana which is a lie. If you Google hotel taxes in Tirana, it states they are 350 lek a night which is Euros 3.15. I asked to see the manager several times. I was told he wasn't around, didn't now when he would be back, didn't know if he was on the property, wouldn't call him. When I did finally catch up with him, he placed the blame on Hotels.com for not changing the pricing on the site. When I contacted Hotels.com, I was told that was the responsibility of the hotel and I was told to talk to the hotel. The problem is that Hotels.com is a 3 party so it doesn't have direct contact with the hotel. A couple of hotels I used on this recent trip said they don't use Hotels.com for this reason. The hotel also wanted us to pay Euros 6 for the use of the TV. The manager said he would write a letter so that I could see about claiming the Euros 8 per person, per night back from Hotels.com. I was lied to during my entire stay. The hotel's attitude is to string the customer along until they leave. The stay left a bad taste in my mouth for the hotel and Tirana which is a shame. Never, Never stay in this hotel. It's not worth the frustration and the stress.
Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Expensive hidden extras
Do not book this place on Hotels.com!!! The description of the place and what is included is misleading and there are hidden extras. Despite we had paid for the room in advance, we were forced to pay 75 Euro per day to the hotel for as a "service fee". Description told pool and spa facilities included - it is not and you must pay extra for using it. Breakfast buffet was half empty and quite messy. AC was not working in the room.
Stayed 3 nights in May 2023

6/10 Okay

Tim

Business traveller
Liked: Cleanliness
So/so hotel
For a European style hotel instead of taking a deposit on your credit card they make you leave your passport or a credit! Very unsafe! They also had know where on the website telling you that you have a 8 euro person city tax! The tax on hotel.com showed 2 dollars total!
Stayed 1 night in Apr 2023

8/10 Good

Julian, Korca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience overall was good , the only downside , is that they charge on site a very high city tax which doesn’t compare to what’s listed when you pay on Expedia . May not be , but feels as a scam ! Other than that , well located and safe surroundings!
Stayed 1 night in Apr 2023

4/10 Poor

GEORGES

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad hotel deserves 2 stars
At the reception they forced us to pay extra money that mentioned while I did the reservation online with my Credit card telling us that there is no direct contact between your site and their hotel so I paid 18 euros. The swimming pool has no free entry we must pay 8 euros unlike what was mentioned in the site. I had to change the room twice because of room AC heater not working. Very bad experience
Stayed 2 nights in Apr 2023

2/10 Terrible

oday

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist asked to pay an additional tax (65) euros, which is higher than the price of the room rent... He practiced fraud
Stayed 4 nights in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

4/10 Poor

Emels

Liked: Property conditions & facilities
After booking and paying on Expedia for the room I showed up at the hotel around 9:00 pm checked in and the attendant said that they needed a $100 deposit so I agreed to it as long as she gave me a receipt, then she came out and said that I need to pay a extra $16 for a city tax so I asked her to show me where in the itinerary at Expedia does it say that I needed to pay city taxes and how much she said that I didn’t book it on Booking but I booked it on Expedia and In order for me to get the room I had to pay the city taxes so don’t be surprised that when you show up there they hit you up with surprise fees I would suggest to have some cash in hand otherwise you’re not going to get the room
Stayed 1 night in Mar 2023

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel. The room was clean and the hotel as a whole was well-presented.
Stayed 1 night in Jan 2023

2/10 Terrible

Alban

Stayed 1 night in Jan 2023