2/10 Terrible
G
23 Sept 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Awful experience checking in. Chaotic and beyond difficult. We ended up trapped in an unmanned reception with another couple who had no idea what to do.
No instructions on the desk. No codes given to get into the building or the reception.
Some passer by on the street stopped and gave us the codes to get in - then we ended up being trapped.
After finally finding a number drawn on the door - we finally got instructions whatsapped.
This also took over half an hour as you had to register over what's app and when approved, finally the codes to the room was given.
We should have had email through with all the details - including the location ( first floor ) and all the codes and check in details.
Because we booked late that email didn't come.
Very stressful and complicated.
Room super noisy all night - over looking the bus stop and the bins - which seemed to be emptied several times a night. Awful experience and we stayed one night.
G
Stayed 1 night in Jun 2024