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It's a clean modern hotel with no complaints about the facility or staff. I wanted a hotel close to the airport with a good bed and shower at a reasonable price. This property fulfilled all requirements and then some. Despite being close to the elevator the room had enough sound insulation that it wasn't a problem including the talking of other guests. The only issue has nothing to do with the property, but something to be aware of. The local tricycle drivers are charging foreigners outrageous (for the Philippines) prices for short trips. Like I can get a bus ticket to halfway across the island prices.

My wife and I like the free breakfast and the cleanliness of the hotel. We also like the friendly employees. We enjoy the private parking lot where the taxis can pick us up and drop us off at the front door. One of the things needing improvement is the attention to service in the restaurant.

We had an amazing time there. They made us feel so welcome. I would definitely stay here again.

I’ve been to a lot of hotels all over the world, i find the hotel so welcoming to the guest, staff are great and the hotel rooms are very comfortable. Will surely come back to this hotel when I’m in Butuan City again.

We stay at Grand Palace Hotel as requested of my daughter to celebrate her birthday there and they enjoyed at the swimming pool. About the room everything fine and the breakfast was perfect. I'll recommend it to my friend's.

I enjoyed my stay here!