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Maya Tulum by G Hotels

3.5 star property

Photo gallery for Maya Tulum by G Hotels

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
View from room
Outdoor dining
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Spa
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780
  • Tulum Beach
    ‪2 min walk‬
  • Tulum National Park
    ‪3 min drive‬
  • Tulum Mayan Ruins
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪54 min drive‬

Room options

View all photos for Ocean View King

Ocean View King

Ocean View King

  • Ocean view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds

Suite Oceanfront Two Double Beds

  • Beach view
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed Minipool

Premium bedding, minibar, in-room safe, blackout curtains

Oceanfront King Bed Minipool

  • Sea view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View Two Double Beds

Jungle View Two Double Beds

Jungle View Two Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Two Double Beds

Ocean View Two Double Beds

Ocean View Two Double Beds

  • Ocean view
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi

Suite King Oceanfront Minipool Jacuzzi

  • Beach view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Two Double Beds Minipool

Oceanfront Two Double Beds Minipool | View from room

Oceanfront Two Double Beds Minipool

  • Sea view
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jungle View King Bed Minipool

Jungle View King Bed Minipool

Jungle View King Bed Minipool

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mayan Villa House

Mayan Villa House

Mayan Villa House

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds

Suite Jungle View Two Double Beds

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Oceanfront King Bed

Premium bedding, minibar, in-room safe, blackout curtains

Oceanfront King Bed

  • Sea view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle View King

Jungle View King

Jungle View King

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Private beach nearby, white sand, beach umbrellas, beach towels

Nueva Vida de Ramiro

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (857)
The price is AU$332
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Nueva Vida de Ramiro

About the area

Tulum

With a stay at Maya Tulum by G Hotels in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and a 3-minute drive from Tulum National Park. .This beach hotel is 3.1 mi (4.9 km) from Sian Ka'an Biosphere Reserve and 5 mi (8 km) from Playa Ruinas.

What's nearby

  • Tulum Beach - 2 min walk - 0.2 km
  • Tulum National Park - 3 min drive - 2.1 km
  • Playa Paraiso - 12 min drive - 4.4 km
  • Tulum Mayan Ruins - 12 min drive - 8.1 km
  • Playa Ruinas - 20 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Kin Toh - ‬15 min walk
  • ‪Chambao - ‬16 min walk
  • ‪Mateos - ‬11 min walk
  • ‪Taboo Beach Club - ‬17 min walk
  • ‪Mina - ‬12 min walk

About this property

Maya Tulum by G Hotels

Beachfront, with full-service spa
Maya Tulum by G Hotels offers 51 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Guests can make use of the in-room espresso makers and minibars. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Maya Tulum Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and espresso makers. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include concierge services, gift shops/newsstands, and a banquet hall.
At Maya Tulum by G Hotels, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Maya Tulum by G Hotels has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 500 per stay
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 40 for adults, and USD 20 to 40 for children
  • Pet deposit: USD 500 per stay
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

Maya Tulum by G Hotels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 171 out of 341 reviews
Rating 8 - Good. 64 out of 341 reviews
Rating 6 - Okay. 33 out of 341 reviews
Rating 4 - Poor. 31 out of 341 reviews
Rating 2 - Terrible. 42 out of 341 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Stayed 4 nights in Dec 2024

2/10 Terrible

elizabeth

Stayed 1 night in Dec 2024

4/10 Poor

Ugurcan

Travelled with partner
Disliked: Staff & service, amenities
Outdoor Area of the resort is beautiful and maintained very well. It smelled moldy in our room and the water coming out of the shower was salty. Also the drain pipe smelled very weird. Breakfast is horrible, we had dinner once in the resort and the food was served cold. Would not recommend eating there.
Stayed 2 nights in Dec 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Greg

Stayed 2 nights in Dec 2024

8/10 Good

Vera

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Nina

Stayed 6 nights in Dec 2024

10/10 Excellent

Adam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room just steps from the beach and ocean. We will definitely be back!

4/10 Poor

Tabatha, saginaw

Disliked: Staff & service
The beach is beautiful!!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicole

Stayed 2 nights in Nov 2024

6/10 Okay

Vanessa

Travelled with family
Liked: Cleanliness, staff & service
The view is beautiful. The smell in the room was terrible. The food was mediocre. The staff was nice. The Mayan clay masque treatment was exceptional.
Stayed 3 nights in Dec 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Madalina

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Overall it was a nice stay, beautiful place, great beach! I traveled with my sister and we both loved the views Few things we didn’t like: -the smell in the room was like mold, not easy to breath -the water in the sink and shower is salty -there were many bugs in the bathroom floor and room/bed -the tissue box was empty -outlet very soggy/ not cleaned -sink water leaking if not opened on high jet. -the restaurant that offered breakfast the staff wasn’t nice and I asked for fresh juice, they said it’s fresh but it was from concentrate. We both didn’t drink it and had to pay $10 US for it because they said we can’t send it back. That was not nice!
Stayed 1 night in Dec 2024

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has really everything you could want as well is extremely clean and well maintained. Loved the massage and the yoga class. Really a wonderful stay and would recommend to anyone travelling to Tulum!!
Stayed 1 night in Nov 2024

2/10 Terrible

Alicia

Book once I got the location and they showed me a queen said it was all they had. I stillcharged
Stayed 1 night in Nov 2024

2/10 Terrible

María

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no water to shower Service in the restaurant was horrible and at the front desk was as bad as the other.
Stayed 2 nights in Nov 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

OSCAR, Rialto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/c not working properly
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and property
Stayed 1 night in Nov 2024

10/10 Excellent

Suryk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!!
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, staff were all awesome, breakfast was amazing and pool, spa, and restaurants were all top of the line. The only issue was that the thatched roof “shed” debris every night onto our bed and stuff. Probably due to the rainstorms we had while we stayed there. To the hotel’s credit, someone came and cleaned our room very thoroughly every day, but it was still a bit unsettling to wake up to
Stayed 2 nights in Nov 2024

10/10 Excellent

Yesenia Aranda

Stayed 4 nights in Sep 2024

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING! STUNNING! PERFECT!
Stayed 2 nights in Sep 2024

6/10 Okay

Brenda

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The room conditios are poor, lightning was very poor, rooms were not clean, service was poor
Stayed 3 nights in Sep 2024