Book Tusong hotels

Thermostats didn’t work. Room temperature reached to 28C. Front desk suggest to provide a fan - I was shocked to hear that. Upon refusing the fan option, changed my room. New room - window wouldn’t close so you can count how many cars passed by. In the morning AC automatically changed to heater and I woke up due to hot room. Old and hard to operate thermostat. Room size although they call it king size bad room was terrible. No sitting spot to sit and put your shoes on. Breakfast is below average. Coffee is terrible. Overall hotel maintenance and cleaning is good.

Nice property with nice start but as the location is very new, the surrounding area is not the most developed so dining choices are limited

The hotel is in a good location for easy trips to Shanghai, Suzhou, and the Late Tai area.

Pro: Clean room, good towels, comfy bed/pillow, humble staff, nice view & location (same building with a mall), decent breakfast with coffee machine, use robot to send stuff to room, international power socket, hand soap at sink, check-out at 2pm. Con: Staff not good with english, elevator not so good design/cheap feeling (door not smooth, button hard to push), toilet no bidet, very small gym (only 3 threadmill/bike), only have self-laundry service (but free), my room have table that I use for my work but too bad not equipped with office chair so a little inconvenient, aircond not functioning (not sure its China policy or something since already entering autumn, but I already complaint but still cannot use).

Great services. The staff was so nice to arrange transportation in and out of hotel.

Front desk could not find my reservations. Turns out they got my last name wrong and booking could not process properly