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Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast

Nice lake view, the room is clean, the bed is so big, room service is good.

Literally at the expo so very convenient if attending conferences there. Nice view of the trouser building and jinji lake.

A stay for my random trip to SuZhou. Arrived at the hotel with a lines of other guests doing chek-in /out , so the staffs offered me a complimentary mini afternoon tea at their restaurant (this is very warm) ! Once my little rest is almost done, they sent out the key to my table and told me I can let them know whenever I m ready so their reception staffs will lead me to my room. The room is clean, well decorated with Modern Chinese Style. Love the Frédéric Malle toiletries since they smells really really nice. Had a chance to visit their Bar/Lounge at night. The menu/ cocktails offered are very interesting. After the detailed introduction of the menu from their bar tenders, me and my friend ordered a cocktail with tea and another cocktail with lychee. Amazing ! The breakfast is also great! You can find fresh-cooked noodles as well as XiaoLongBao which is just steamed. At the end of my stay doing the checkout, since the staffs knowing one of my hobbies is collecting room keys of hotels, they offered a set of beautiful keys of the property. GREAT SOUVENIR! Overall 10/10 , and I m pretty sure I m gonna visit it again very soon.

Good environment

There are 3 untrue information on the hotel description including map location, nearby, and getting around. When I found out the hotel is not located at Xuhui and cannot get there by metro, I asked to cancel and refund, but cannot get refund. It is luck for us to find out the errors early and get into trouble at night with luggage.