Sanctuary at Grand Memories Varadero - Adults Only - All Inclusive

4.5 star property
your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Sanctuary at Grand Memories Varadero - Adults Only - All Inclusive

On the beach, white sand, sun-loungers, beach towels
Interior
Outdoor pool
Front of property - evening/night
Outdoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

Map
Km 18.5 Autopista Sur, Punta Hicacos, Varadero, Matanzas, 42200
  • Varahicacos Ecological Reserve
    12 min walk
  • Cueva de Ambrosio
    2 min drive
  • Restaurante Gourmet
    9 min walk
  • Varadero (VRA-Juan Gualberto Gomez)
    35 min drive

Room options

Junior Suite (Sanctuary)

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Sanctuary)

  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Sanctuary at Grand Memories Varadero - Adults Only - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 70 reviews" "
Rating 8 - Good. 21 out of 70 reviews" "
Rating 6 - Okay. 11 out of 70 reviews" "
Rating 4 - Poor. 4 out of 70 reviews" "
Rating 2 - Terrible. 6 out of 70 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Great atmosphere, brilliant staff, nice beach, lots of night time entertainment options. Bring bug spray, as the mosquitos like this resort also.
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanctuary at Grand Memories
Nice All Inclusive in Varadero. The Sanctuary offers a great get away from the main Grand Memories with separate breakfast dining area, pool, and check in / service area. Beach just a walk away from the complex.
Stayed 5 nights in Jan 2020

10/10 Excellent

Michele, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the stay at this resort. The sanctuary is for adults only so it is very quiet and peaceful. The food was amazing and the staffs were super friendly and helpful. Our butler Norvin really made our vacation more convenient. He was super helpful and always on call whenever we need him for everything. I will definitely go back! Highly recommended.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the excellent customer service and treatment. I didn’t like that the hotels rooms needs cosmetic repairs.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Good staff, nice location, only 5 min walk to the beach.
Stayed 2 nights in Nov 2019

8/10 Good

Miriam, México

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
-the hotel is in good conditions but every time you ask for a drink they give it to you in plastic cups :( Sometimes the food service is very slow and sometimes they don't have everything in the menu so be sure to ask if you really want something in particular.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was horrible but all the rest was super good
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Check-in was terrible, staff was not friendly and the room reserved (King bed) was not the room given (two twin beds). I was taller than the bed. There’s an expectation for your reservation to be what you get, not a bait and switch. There was no attempt by staff to ameliorate the situation. The food in the nice restaurant was sub-par and room service was slow and the order was wrong.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed in this hotel toward the end of my trip in Cuba for only two nights. Work up after the first night, the floor was covered with water everywhere. It turned out the room next door had a serious leak, and the water overflew into my room. Later I noticed I got bitten by bed bugs. Still have these itchy bits on my legs, neck, arms. Had to clean and sanitize every single item in my suitcase. It's a lot of work!
Stayed 2 nights in Jan 2019

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort
Santa & Family
Had a great relaxing five days, very handy for the beach. The snack bar staff at the adults only pool were excellent.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay at the adult only section. Friendly staff, clean facilities, nice food. Couldn’t really ask for more.
Stayed 10 nights in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Customer service staff very rude Jacuzzi not in working order Showers were cold I would not recommend or return to this resort
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel - lovely surroundings, helpful staff, great food.
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very exclusive. Best food in all of varadero. Very nice staff. Great butler service.
Stayed 5 nights in Nov 2018

8/10 Good

Joel, Lynn, MA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location and how comfortable our room was, we stayed at the all adults area, all the pools were great and the property was immaculate,most of the staff was superb except for one or two that weren't as helpful or nice, the food at the buffet was pretty good,we eat at two of the specialty restaurants and were left very disappointed luckily the buffet was still open and we were able to make up for it. the beach was clean and the service was good there. the entertainment could used some spicy to it, but we left there on Friday so maybe it gets better on the weekend, although when you are in vacation you want to feel like its the weekend everyday.overall we enjoyed it.
Stayed 2 nights in Nov 2018

8/10 Good

Diana, Fl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time. Would return in the future with my family
Stayed 2 nights in Nov 2018

2/10 Terrible

Yami, Miami

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, staff was rude, food was horrendous, worst experience ever. The bathroom are falling apart the doors and all the whole property are in bad shape super embarrassing for our guest. Everything was dirty. Horrible experience for varadero and paid almost 250 dollars.
Stayed 1 night in Nov 2018

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic adults only stay!
Lovely adults only part of the hotel, good service from every angle, nice quiet pool and beautiful maintained beach. Shout out to the staff who were helping with the sunloungers as they both always had a smile on their faces and were very friendly! Room was fantastic for Cuban standards, food too. What we didn’t realise till 3 days in was that there were other restaurants that you could go to so that was a huge oversight but never mind ! Overall we had a brilliant trip and by Cuban standards was excellent.
Stayed 7 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Maudrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!! So much Fun! Loved it!
It was amazing! Already looking when to return!
Stayed 2 nights in Nov 2018