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Hotel Surya

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Surya

Outdoor pool, open 9 AM to 6 PM, pool loungers
Exterior
Exterior
Property grounds
Luxury Room without Balcony

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
S-20/51 A-5, The Mall Road, Varanasi, Uttar Pradesh, 221002
  • JVH Mall
    5 min walk
  • Vishwanatha Temple
    5 min drive
  • Scindia Ghat
    6 min drive
  • Varanasi (VNS-Lal Bahadur Shastri)
    20 min drive

Room options

View all photos for Luxury Room with Balcony

Luxury Room with Balcony

Luxury Room with Balcony

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Garden View

Premium Room, Garden View

Premium Room, Garden View

  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Luxury Room without Balcony

Luxury Room without Balcony

Luxury Room without Balcony

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Room

Hotel Ganges Grand

Parking included
Free WiFi
Restaurant
Air conditioning
3.6 out of 5, Good, (29)
The price is AU$129
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hotel Ganges Grand

About the area

Varanasi

When you stay at Hotel Surya in Varanasi, you'll be in the historical district, within a 10-minute drive of Kashi Vishwanath Temple and Dasaswamedh ghat. .This spa hotel is 6.6 mi (10.6 km) from Banaras Hindu University and 0.3 mi (0.4 km) from JVH Mall.

What's nearby

  • JVH Mall - 5 min walk - 0.5 km
  • Dasaswamedh ghat - 5 min drive - 5.2 km
  • Kashi Vishwanath Temple - 6 min drive - 5.4 km
  • Hanuman Ghat - 6 min drive - 6.3 km
  • Asi Ghat - 8 min drive - 7.3 km

Getting around

  • Varanasi Junction Station - 4 min drive
  • Varanasi (VNS-Lal Bahadur Shastri) - 20 min drive

Restaurants

  • ‪Hotel Surya - ‬1 min walk
  • ‪Varuna - ‬15 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Café Coffee Day - ‬4 min walk
  • ‪Shri Ram Bhandar - ‬14 min walk

About this property

Hotel Surya

Riverfront hotel with 2 restaurants and a full-service spa
Hotel Surya offers 65 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aristo Spa has 7 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Make yourself at home in one of the 65 air-conditioned rooms featuring heated floors and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, an outdoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Canton Royale Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Canton Royale Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Mangi Ferra Cafe - This café specializes in international cuisine and serves light fare only. Open daily.
Sol Bar - This bar specializes in international cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: INR 662 for adults and INR 600 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Canton Royale Restaurant
  • Mangi Ferra Cafe
  • Sol Bar

Things to do

  • Bike rentals
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heated floors
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 662 for adults and INR 600 for children
  • Airport shuttle fee: INR 1180 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a first aid kit

We should mention

Pool access available from 9 AM to 6 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Hotel Surya Varanasi
Surya Varanasi
Surya Hotel Varanasi
Hotel Surya Hotel
Hotel Surya Varanasi
Hotel Surya Hotel Varanasi

Hotel Surya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 129 reviews" "
Rating 8 - Good. 56 out of 129 reviews" "
Rating 6 - Okay. 23 out of 129 reviews" "
Rating 4 - Poor. 8 out of 129 reviews" "
Rating 2 - Terrible. 8 out of 129 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sridevi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Overall good friends and family good hotel
Stayed 3 nights in May 2024

10/10 Excellent

Stephanie

Stayed 1 night in May 2024

2/10 Terrible

Ranjit

Travelled with family
Disliked: Cleanliness
Pick up and drop off services and the location was good.our room was filled with mosquitoes. When we complained they spray something so much that smell stay in room for all night.it was so strong it made me and my sister sick .it was hard to breath in that room.it ruined our next trip for 4 days.
Stayed 2 nights in Mar 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive property
Grand old building. Very reasonably priced. I got unlucky with a corner room and no view, but otherwise, will come again.
Stayed 1 night in Nov 2023

4/10 Poor

Kaushikaben

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean and rooms are run down.
Stayed 1 night in Mar 2023

10/10 Excellent

Gerald

Stayed 3 nights in Feb 2023

10/10 Excellent

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem
Hotel Surya is a very comfortable Hotel to stay in . It’s nicely maintained on regular basis. The staff is good and to Top it all , the FOOD is amazing .
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really a memorable stay at Surya Kaiser Palace, hassles free check in and courteous service. Had few issues with my luggage lock which they gleefully resolved. Even the property is well maintained and worth staying there. I have already thought of booking this hotel whe
Stayed 1 night in Jan 2021

8/10 Good

Prakashpatel, Houston tx

Liked: Cleanliness, amenities, property conditions & facilities
Best food in town Clean and nice hotel Friendly staff Great location
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Jan 2020

10/10 Excellent

Thomas, Santa Fe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, excellent breakfast buffet! Very nice staff (Thank you Santos). Great spa. Location is off the river front but still nice. You’ll have to cab or tuk tuk to the riverfront and old town but at 60 to 75 a night, it’s a deal. The bar and lounge on grounds is also a gem. Thank you for a nice stay 👍
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good but the staff is even better. Very warm , reliable people who helped make our trip excellent. When I am in Varanasi next I am surely going to stay here again and recommend my family and friends as well.
Stayed 2 nights in Dec 2019

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel property was lovely. My room was clean and comfortable. The disconnect was with the service. Of all the hotels and guest houses I've stayed at in India ( dozens) I never experienced some of the baffling customer service moments. I went to the restaurant alone for dinner and was told I could not eat as they were too busy. Then I was told to go to my room and order room service. I went to the separate bar and was stopped at the door and told we are full. When I negotiated with someone to just let me order a drink to take to my room I found four empty bar stools. I have no idea why I was turned away twice. I was dressed nicely in Indian clothing, I was polite as I always am and it didn't matter. I went to the front desk and told a manager. He walked me to the restaurant and was told the same, too busy to let her sit down. He apologized and make a point that I would get a seat a dinner the following evening. But in a country where "Guest is God" and almost every single person I've encountered in the service industry goes above and beyond to help, that did not happen at Suyra .
The "Full bar" where I was told I couldn't sit.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Door latches and locks dont work, Room service is very much late and the breakfast was not at all upto mark.
Stayed 1 night in Jun 2019

8/10 Good

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, Good Rooms
I will surely stay in the same hotel in my next visit.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and the staff are really nice!! The restaurant they have it’s really good and the rooms are perfect.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
A unique property, kind of like a heritage building, location is decent, most of the staff is excellent, shout out to Gopal the hotel lifeguard and boatman, very kind and approachable person and gives excellent boat tours of the Ganges, he did everything he could to make our stay comfortable. Food and drinks where decent as well, prices where average. Nothing special I guess. However the room cleaning staff where quite rude, wouldn’t provide clean towels for the room unless I have them a tip, had to call down to the front desk three times, each time they brought me the wrong item and then asked for a tip for cleaning the room, pretty sure they where doing it on purpose just to try and get money from me. Also did a poor job cleaning the room, floor was merkey and bed sheet where quit old and used. Staff did not replace dirty towels, just pick them up off the floor and hang them back up. For this reason I give the hotel a mediocre rating, definitely room for improvement
Stayed 2 nights in Mar 2019

8/10 Good

Ghanshyam

Liked: Property conditions & facilities
BuffetNeeds more staff Breakfast and dinner not good also staff level very l
Stayed 3 nights in Feb 2019

8/10 Good

Lisa, Sydney Australia

Liked: Staff & service, room comfort
Basic hotel nothing outstanding. Not very close to Ganges when you consider traffic.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Varanasi
Beautiful former palace, with great restaurant, great food, great food staff. Away from the crazy hustle of the city. The room was beautiful and this makes for an overall excellent pick for the area.
Stayed 3 nights in Jan 2019

10/10 Excellent

HC, Dallas/Ft. Worth Area, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
I could've stayed at the Clarks Varanasi (the venue for the meeting). I found Surya (about 300m/3-5 min walking dist. to the Clarks) having pretty good reviews & reasonable costs. My stay at Surya was excellent and fully satisfied (one thing: the shower drain was slow, a minor thing for me). The breakfast was very good (chose it with the lodging cost). The hotel has a restaurant, having Indian/Chinese dishes, and they were excellent. I ate at other hotels and a non-hotel restaurant. But the restaurant at Surya is the one I would recommend to anyone. The hotel staff were very friendly and would do their best to resolve any issue. The hotel setting is nice with a garden in the middle of the hotel surrounded by the hotel complex. It does have a bar next to the garden. I would recommend Surya without hesitation to those who visit Varanasi. OTHER INFO: From the Varanasi airport to Surya takes about 25-35 min WITHOUT traffic. I took a non-commercial taxi by Sarat Travel (a booth INSIDE the exit terminal, 780 rup. (to Surya) & 600 rup. (for return). If there is traffic, it can take more than 1, up to 2 hrs as I heard. For currency exchange, the airport has one (just exchange enough for your taxi with some extra) as you can get better rate from the one near Surya (walking from Surya to the main street, turn left, enter into the office area immediately after turning, a small office right to a travel agency, less than 3 min walking). Have a small bills, e.g., 10/20/50 rup. for tipping.
Stayed 6 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The property is nice and big and worth the money.Need more cleanliness and efficiency in housekeeping staff service
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Stayed 3 nights in Oct 2018