This hotel was less expensive than other hotels. It was clean and in the area we wanted to be. For this reason, we were relatively happy with our experience. The check-in location is about a minutes walk from the hotel. It looks a little shady, but Venice is very safe, even late at night. Never had any issues with safety and the hotel staff was very friendly and helpful. We were able to connect to the WiFi when we first checked in, but later that night, we no longer were able to connect. We asked the staff and they said they would send someone to fix it the next day. It sounded like this happened rather frequently at this location. However, I was able to walk to the other location and use the internet there. There are a lot of stairs to get to the room along with tight hallways, so guests should be aware of this. Also, it is right in the midst of a busy part of Venice, so it is a bit noisy at night, but I always sleep with ear plugs, so this didn't really bother me. Overall, a fun place to stay for the rate we paid.