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Novotel Wien City

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Wien City

Exterior
Standard Room, 1 Double Bed
Exterior
Bar (on property)
Interior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Aspernbrueckengasse 1, Vienna, Vienna, 1020
  • Schwedenplatz
    8 min walk
  • Stadtpark
    10 min walk
  • Prater
    13 min walk
  • Vienna (VIE-Vienna Intl.)
    15 min drive

Room options

View all photos for Business Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Business Room, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Family Room, 1 Double Bed

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

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About the area

Vienna

A stay at Novotel Wien City places you in the heart of Vienna, within a 15-minute walk of Prater and Stephansplatz. .This eco-certified hotel is 0.7 mi (1.1 km) from St. Stephen's Cathedral and 2 mi (3.3 km) from Vienna Christmas Market.

What's nearby

  • Stephansplatz - 13 min walk - 1.1 km
  • St. Stephen's Cathedral - 13 min walk - 1.2 km
  • Hofburg Imperial Palace - 19 min walk - 1.7 km
  • Vienna State Opera - 3 min drive - 2.0 km
  • Vienna Christmas Market - 4 min drive - 3.3 km

Getting around

  • Julius-Raab-Platz Tram Stop - 3 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 15 min drive

Restaurants

  • ‪Ramasuri - ‬2 min walk
  • ‪Klyo - ‬3 min walk
  • ‪Badeschiff - ‬5 min walk
  • ‪Vapiano - ‬1 min walk
  • ‪Cafe Ansari - ‬2 min walk

About this property

Novotel Wien City

Eco-certified Vienna hotel in Leopoldstadt with a 24-hour business center
Novotel Wien City offers 127 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 127 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
For lunch or dinner, stop by Family and Friends, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Family and Friends - This restaurant specializes in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hungarian, Italian, Romanian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 28 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Family and Friends

Things to do

  • Playground
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Playground

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 120
  • Magnifying mirror
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 32 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 45 per person (one way)
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 32 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Novotel Wien City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 465 out of 1016 reviews" "
Rating 8 - Good. 429 out of 1016 reviews" "
Rating 6 - Okay. 93 out of 1016 reviews" "
Rating 4 - Poor. 21 out of 1016 reviews" "
Rating 2 - Terrible. 8 out of 1016 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adam Stewart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Fantastic hotel and staff. Highly recommend.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good stay but duty Manager very rude!!!
Good Comfortable Stay unfortunately some staff not very informative and behave of duty manager not professional and ignorant. We have been informed that breakfast next morning starts at 6.30am which was perfect for us as we can hit road early. Arrived on breakfast been told that breakfast starts actually at 7 am when asked duty manager can we grab coffee on the go he completely ignored us and told us to that's rules and I should check web when breakfast is served (he just walk away from us) very unprofessional behaviour.
Stayed 1 night in Aug 2024

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good but not great
The room was good and clean. Great with a mini fridge, a kettle and some coffee and tea. The room was a little bit too small for a family. Pillows too hard and difficult to sleep on. What we didn’t like was the bathroom doors opening from the bedroom. Every time you wanted to go in, the lights shine right into the room. Parking garage was not connected to the hotel, which wasn’t good for us with small kids and luggage to carry. Check in was from 3pm, even then our room wasn’t ready. We had to wait a little longer, not good with small children and since we had been travelling since morning.
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Great loaction but tired.
Great location but a little tired and dirty. Sticky floor at breakfast. Terrible view from the room.
Stayed 4 nights in Jul 2024

8/10 Good

Vishal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was decent with nice staff. Overall experience was good.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break with family
Good selection at breakfast. Room was clean, visited with family and two children.
Stayed 3 nights in Jul 2024

10/10 Excellent

Charmaine, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff at check in. Rooms were comfortable and easy walk to everything in Main center of Austria 🇦🇹
Stayed 1 night in Jul 2024

10/10 Excellent

Mariam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to shopping and public transportation, the staff are very friendly and it very clean property
Stayed 3 nights in Jul 2024

10/10 Excellent

Soo Gwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elva lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Haifa

Liked: Cleanliness, staff & service
Good, recommended
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

Alan

Stayed 2 nights in Jun 2024

8/10 Good

Suleyman Caglar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location...
The hotel's location is quite good; it is within walking distance to the city center and major destinations. Breakfast costs 15 Euros per person, and children eat for free. It's quite sufficient, but they charge an additional 5 Euros for tea and coffee consumed during breakfast. They might as well set the price at 20 Euros from the start; it honestly seemed odd to me. The receptionist made a strange comment, saying something like, "Why are you concerned about 5 Euros?" We found it amusing. There is a Vapiano pizza place right next to the hotel. They have happy hour times and discounts. I recommend that place.
Stayed 3 nights in Jun 2024

8/10 Good

Florian

Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Still central location for walking
Location good. Clean and nicely equipped. Several staff members trainees or less experienced when we visited. The layout of our room with separate wc was a bit strange.
Stayed 2 nights in Jun 2024

6/10 Okay

Eero

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Chetan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Abhishek

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Novotel Wien City
Amazing location...fantastic hotel. Yakub the reception guy is your person to go to. So helpful. even give us an early check-in
Stayed 4 nights in May 2024

8/10 Good

DOVID

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024

10/10 Excellent

Mario a

Stayed 3 nights in Apr 2024

8/10 Good

Moyagh

Stayed 2 nights in Apr 2024

10/10 Excellent

Miron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Feb 2024

10/10 Excellent

Praveen

Stayed 4 nights in Mar 2024