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Had an excellent time here. The staff is very polite, friendly and helping. Spacious and safe stay for family. Only thing is limited food options from Grab foods and nearby.

I recently had the pleasure of staying at Epic Tower Swiss-Belresidences in Hanoi, and it was truly a remarkable experience. The excellent service provided by the staff made my stay unforgettable. From the moment I arrived, they were attentive and eager to assist with any request, making me feel valued as a guest. The rooms are cozy and well-appointed, featuring modern amenities that ensure comfort. The design is both stylish and functional, creating a welcoming atmosphere. Most importantly, the staff deserves special mention; their friendliness and professionalism set this hotel apart. They went above and beyond to ensure my needs were met, making my stay not just enjoyable but memorable. I highly recommend Epic Tower Swiss-Belresidences for anyone visiting Hanoi!

Staffs are always kind

Our family of 4 (with boys ages 13 and 11) stayed for just one night (as I imagine most people will) because we had an early morning departure from the airport. This hotel did not disappoint even for a brief stay! The room was clean and spacious. We ate dinner at the hotel and thought the food was delicious. Even though the water was a little cool, our boys enjoyed the pool - and what we all thought was really fun and interesting was watching the planes take off and land from the airport a very short distance away. Despite being close to the airport, the neighborhood around the hotel seemed safe and walkable, although there didn't seem to be too many services nearby (just a few shops and restaurants). The hotel arranged an inexpensive shuttle to the airport for us early in the morning. We would recommend this hotel and would stay there again.

Everything about this place is excellent. From building to room to staff are all excellent

Very nice and convinient stay, convenient store, restaurant and atm machines are just with in the building of the hotel, a big plus for any traveller and tourist like us. We reserved the 2 bedroom executive, big bed rooms, big sala, 2 toilet and bath. Kitchen also has complete utencils and kitchen equipments, you can easily cook your own food. Also provided water dispencer with 5 gallons of water, more than enough for our 3 days stays. Washing machine is also available, so there's no worry it you have limited clothes during your stay. These will be on my top list, of accomodation, if ever we will be back to Hanoi.