Walter au Lac is centrally located in Lugano, a 5-minute walk from LAC Lugano Arte e Cultura and 7 minutes by foot from Villa Ciani. .This hotel is 1 mi (1.6 km) from University of Lugano and 1.2 mi (1.9 km) from Funicolare Monte Brè - Cassarate Station.
What's nearby
Piazza della Riforma - 3 min walk
LAC Lugano Arte e Cultura - 5 min walk
Palazzo dei Congressi - 8 min walk
Funicolare Monte Brè - Cassarate Station - 3 min drive
Monte San Salvatore - 5 min drive
Getting around
Lugano Funicular Station - 8 min walk
Lugano (QDL-Lugano Rail Station) - 9 min walk
Lugano (LUG-Agno) - 16 min drive
Restaurants
Spaghetti Store - 1 min walk
Ristorante-pizzeria Mary - 1 min walk
Agua Lugano - 1 min walk
Argentino - 3 min walk
Ristorante Burger-King - 2 min walk
About this property
Walter au Lac
Boardwalk/promenade Lugano hotel in Lugano City-Centre with free breakfast
Walter au Lac offers 38 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 38 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Off-site parking within 984 ft (CHF 28 per night); discounts available
Return airport shuttle (surcharge)
Food and drink
Free full breakfast available daily 7:00 AM–10:00 AM
Family friendly
Laundry facilities
Mini-fridge
Soundproofed rooms
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Library
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Outdoors
Rooftop terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Handrails in stairwells
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)
More
At least 80% of food locally sourced
Biodegradable coffee stirrers
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Romance packages available
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Down duvet
Heating
Pillow menu
Premium bedding
Bathroom
Bath or shower
Eco-friendly toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Entertainment
LCD TV
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Mini fridge
Minibar
More
Access via exterior corridors
Connecting rooms available
Desk
Electrical adapters/chargers
Guidebooks/recommendations
Laptop-friendly workspace
Local maps
Phone
Safe
Soundproofing
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:30 AM
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 50.0 per night
Cribs (infant beds) are available for CHF 20.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
Tourism fee: CHF 0.15 per person, per night
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: CHF 28 per night (984 ft away)
Crib (infant bed) fee: CHF 20.0 per day
Rollaway bed fee: CHF 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
Walter au
Walter au Lac
Walter au Lac Hotel
Walter au Lac Hotel Lugano
Walter au Lac Lugano
Walter au Lac Hotel
Walter au Lac Lugano
Walter au Lac Hotel Lugano
Walter au Lac Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Fantastic, family run hotel that really understands customer service. Everything was perfect: the hotel is very charming, the location is amazing, the rooms are clean, airy, comfy, the breakfast is varied, delicious, the staff (concierges Laura, Elizabetta) is nice, polite, and accomodating. We had a great stay at Walter Au Lac and would recommend it to other travelers, Lugano guests! 😊
Breakfast buffet was ok, eggs were always luke warm at best. The bed was okay, pillow’s were not good. Woke up each morning with a crick in my neck. Public transportation was excellent and the hotel will give you a pass for the day if you want.
Hotel was great - windows looked over lake - stunning view. Staff were great helped with Vignette and breakfast was included, Parking was a few hundred metres away but ok really
Beautiful hotel right on the bay in Lugano. Area is quite busy but plenty of dining and shopping options all around. You can’t get a better view!! Staff were all very helpful and friendly and reception manned 24 hrs.
Julie
Stayed 2 nights in Aug 2024
6/10 Okay
Duane
Travelled with partner
21 Aug 2024
The bed was uncomfortable the room was hot and the pillows smelled and were not comfortable
What a beautiful property, it is centrally located located next to the lake, shops and restaurants - walking distance to them all. I would definitely stay in this hotel again on my next trip.
We stayed for one night; the very nice lady (with the glasses) checked us in and was very helpful. The room was perfect; the hotel was in a perfect location, by the lake and the old town. Underground parking was nearby. A perfect stay. thank you
The location has the best view. The room for what we paid was expensive and very small. Breakfast was included but parking was quite a ways away and was expensive. They did provide a discounted voucher but not by much.
We loved being right on the lake and had a nice balcony to sit on (even in the rain). The breakfast buffet had so many choices and was great and the staff was so attentive and sweet. We were lucky enough to meet the man who's family owned the hotel as we were perusing the pictures of his granfather, etc. He took the time to talk with us and give a little history - very nice and informative!!