If I could give negative points, I would. The area was full of seedy people and front desk area smelled like a swamp from the unkempt and undersized turtle tank. When checking in, the front desk person rushed me though the electronic signing of waivers and wouldn't even let me read them. They then charged me $8 for something that they never fully explained. I had booked a non-smoking room, but the room they put me in reeked of cigarettes and had burn marks on the beds, carpet, and in the bathtub, for some reason. When I entered the room, a giant cockroach greeted me and my family. We immediately went back to the front office and asked for a refund, but got nothing in return except for dirty looks and an order to get my refund though Expedia. When an Expedia representative called them to help me sort things out, they got angry with her and wouldn't let her speak to the manager, so she had to pass the issue along to someone else. Still no resolution.