Nice stay apart from the check in procedure. Not set up for English. We knew Reception closed at 5 and had to email hotel to say we would be arriving later. Received email to say we could check in until 2300 hrs. Arrived to find all doors locked but intercom beside main door. We pressed the button and got a message in Dutch and some music then it cut off. Pressed again, more music then someone answered. We gave our name and it cut off again. We thought someone was coming to let us in. After 10 minutes we pressed again. The man came on and said we'd been cut off. He gave us a code which we put in one of the boxes on the wall and we retrieved a key card, allowing us access There was a notice on door, also in Dutch and German and a phone number which I tried, but the message was the same as the intercom. The system is probably a very good idea, providing you know the procedure. This could easily have been explained in the email we received. We have travelled all around the world and this is the worst checkin experience we have ever had!
Apart from that, the hotel was in a lovely location, ony 10 minutes walk into Volendam. Very easy to get to from the airport. Breakfast wasn't very good for the price, but supermarket on site sells fresh bread, croissants and anything else you might need.
The room was very clean, with fresh towels every day, and the beds were comfortable although not very wide.
Staff pleasant but not that interested in my check inexperience.