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Grand Mercure Xian Renmin Square

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Xian Renmin Square

Pool
Exterior
Lobby
Exterior
Body treatments, hydrotherapy, aromatherapy, body wraps, body scrubs

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
319 Dongxin Street, Xi'an, Shaanxi, 710004
  • Xi'an City Walls
    3 min drive
  • Xi'an Bell Tower and Drum Tower
    4 min drive
  • Xi'an Bell Tower
    5 min drive
  • Xi'an (XIY-Xianyang Intl.)
    50 min drive

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 60.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Xi'an

With a stay at Grand Mercure Xian Renmin Square, you'll be centrally located in Xi'an, just a 5-minute walk from Shaanxi Science and Technology Museum and 8 minutes by foot from Yisu Community Theater. .This luxury hotel is 0.4 mi (0.7 km) from Xī'ān Museum and 1 mi (1.6 km) from Culture and Arts Hall of Qin and Han Dynasty.

What's nearby

  • Xi'an City Walls - 3 min drive - 2.8 km
  • Xi'an Bell Tower and Drum Tower - 4 min drive - 4.0 km
  • Great Mosque of Xi'an - 4 min drive - 3.7 km
  • Xi'an Bell Tower - 5 min drive - 3.6 km
  • Giant Wild Goose Pagoda - 7 min drive - 7.0 km

Getting around

  • Xi'an Station - 5 min drive
  • Beidajie Station - 19 min walk
  • Xi'an (XIY-Xianyang Intl.) - 50 min drive

Restaurants

  • ‪Cyclist Restaurant - ‬1 min walk
  • ‪天星码头茶餐厅 - ‬2 min walk
  • ‪哈瓦那酒吧 - ‬6 min walk
  • ‪豪华美居酒廊 - ‬6 min walk
  • ‪西安巴厘岛咖啡厅 - ‬1 min walk

About this property

Grand Mercure Xian Renmin Square

Luxury Xi'an hotel in Xi’an City Center with a full-service spa
Grand Mercure Xian Renmin Square offers 202 air-conditioned accommodations with minibars and safes. 29-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Xi'an hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 202 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, 57 Cafe, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Xi'an? This hotel has 1938 square feet (180 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge.
57 Cafe - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: CNY 115 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • 57 Cafe

Things to do

  • Arcade/games room
  • Fitness centre
  • Full-service spa

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1938 square feet)
  • A meeting room

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 29-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 290.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 115 per person
  • Airport shuttle fee: CNY 550 per vehicle (one-way)
  • Rollaway bed fee: CNY 290.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Mercure Renmin
Grand Mercure Renmin Hotel
Grand Mercure Renmin Hotel Xian Square
Grand Mercure Xian Renmin Square
Grand Mercure On Renmin Square Hotel Xi`An
Grand Mercure Xian On Renmin Square China/Shaanxi
Mercure Xi An
Grand Mercure Xian Renmin Square Hotel
Grand Mercure Renmin Square Hotel
Grand Mercure Renmin Square
Mercure Xian Renmin Square
Grand Mercure Xian Renmin Square Hotel
Grand Mercure Xian Renmin Square Xi'an
Grand Mercure Xian Renmin Square Hotel Xi'an

Grand Mercure Xian Renmin Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 188 out of 356 reviews" "
Rating 8 - Good. 117 out of 356 reviews" "
Rating 6 - Okay. 37 out of 356 reviews" "
Rating 4 - Poor. 11 out of 356 reviews" "
Rating 2 - Terrible. 3 out of 356 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yifan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and service is beyond great! Very quiet and clean. They offer a five star breakfast buffet that includes both local and International food options. Our family enjoys the food and service a lot during our stay. The hotel room is spacious and beautiful. We will definitely book the hotel again when we visit XI’An next time!
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Stayed 2 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the GM, traveling as a family of 4 with 2 rooms. The GM is aged royalty, a bit past her prime, but she remains elegant, graceful, and comfortable. Great hotel for the money. We would happily return.
Stayed 3 nights in Jun 2024

10/10 Excellent

artan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. Great room.
Stayed 1 night in Jun 2024

8/10 Good

Victoria Suzanne

Liked: Cleanliness, staff & service
The room is not well lit and despite the temperature being hot this period, the AC was not working well. Hotel was well located and some of the tourist spots were within walking distance.
Stayed 3 nights in May 2024

10/10 Excellent

Krisztián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money
Stayed 1 night in May 2024

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt great staying this place
I think this was the best stay in the whole China trip for me. I enjoyed the place, shower & bath, comfortable bed, breakfast, and hospitality staff. The location was a bit distanced from the station but taxi makes a big difference to come back here. I wish Japanese restaurant was open but I enjoyed the Chinese restaurant at Sofitel as well.
Stayed 2 nights in Aug 2023

10/10 Excellent

HANGMEI

Liked: Cleanliness, staff & service, property conditions & facilities
Big bed.
Stayed 3 nights in Jul 2023

8/10 Good

Tracy

Liked: Cleanliness, staff & service, room comfort
awful female facilities at shared pool
Grand Mercury is a beautiful old world hotel with dark wooden decor in the rooms. We checked in easilly. I was a little disappointed to find out that all the restaurants and swimming pool were not in this hotel, they were within a complex of hotels and you had to cross the grounds to access the other hotels facilities. Eg the Italian restaurant in one restaurant and the bar and pool within the Sofitel which wasn’t great in depths of winter. The main negative therefore isn’t about this hotel but the changing rooms at Sofitel swimming pool. At first its very elegant, but when you enter female changing rooms it’s like a 1980s council provided changing room. Nowhere to hang your towel while you shower, no costume dryer, dilapidated fixtures with wallpaper mouldy and peeling. However my husband advises me the men’s was plush, had its own hot tub, sauna and massage beds. It makes one wonder about the type of establishment it is and the services provided, clearly more geared towards male travellers
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We did not like that there was not a restaurant onsite except for breakfast, but the breakfast was excellent and they did have evening room service. I am in a wheelchair and there was a ramp into the hotel and easy access to the restaurant. The staff was fabulous, the room was wonderful and it is central if you are a walker.
Stayed 3 nights in Nov 2019

6/10 Okay

SK, Gaithersburg

Travelled with family
Liked: Cleanliness, staff & service
Overall the property is good and clean. However, the disappointing part is with mosquitoes both in the lobby and rooms. Hotel Management did not make enough efforts to check and prevent the mosquito menace.
Stayed 2 nights in Oct 2019

6/10 Okay

john

Liked: Cleanliness
Renmin Square is nice, hotel so-so
Nice, but small rooms (we had a queen). No restaurant in this hotel - except a breakfast buffet for extra $. There are restaurants in the Renmin Square complex which has multiple hotels grouped together. Pleasant enclave.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very good location and the staff are very friendly. The rooms are a somewhat small and are a bit dated but overall a nice stay.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room felt very cozy. The hotel is a five-minute walk from the residence park entrance.
Stayed 1 night in Aug 2019

2/10 Terrible

sandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
, the bed are extremely uncomfortable,the bathtub was clogged,the hotel is not smoke free.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay property — fantastic
This hotel was amazing on all accounts....service, location, price and comfort! An absolute jewel.
Stayed 1 night in Jun 2019

8/10 Good

Poay Sim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
Comfortable stay, room decor is outdated but clean. Check in fast, Hotel service is friendly and try to accommodate my request for local tour to Terracotta warriors. Good location, walk 25 minutes to Bell and Drum tower.
Stayed 2 nights in Jun 2019

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it was spread out over multiple buildings the map was especially helpful.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Check In had 5 persosn from which 2 didnt do anything, even with people in line. Elite Desk is for everyone, and not only Elite Accor Members. Requested for a taxi to take us to the train station at 1:30, the front desk person ordered it when he saw me, taxi arrived at 1:55. The location is very good, the hotel needs a make up. Their biggest issue is their personnel, they need an URGENT, training.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable and friendly
The hotel is very pleasant, located in the quiet renmin square and well furnished. Staff are very helpful, breakfast is good. Room was cosy and comfortable, showing signs of age but lots of character, though a bit cold, with no thermostat to change it (weather outside was hot). TV reception was bad. Overall a very pleasant stay.
Stayed 3 nights in Apr 2019

10/10 Excellent

Madhushani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Everything was good. But instead of one king size bed we were offered 2 single beds. Overall good hotel.
Stayed 2 nights in Apr 2019