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Friendly and helpful staff. Efficient check in & check out process. The massage service was excellent and cost effective.

Scam. Do not book to stay here

After 4 days riding a motorcycle around Northern Vietnam this hotel was extremely comfortable. Comfortable bed, never ending hot water, the food was great and the staff were friendly and helpful. My only complaint is that I asked for a sauna & massage, I tried telling the girls i wanted the sauna first but they had no interest in figuring out what i was saying and then my hour long massage only lasted about 40 minutes and was still charged full price. So if i had it to do over I'd stay at same hotel but probably get my massage somewhere else

The bedding looked and smelled dirty, it was cold in the room and there is no heat, I was woke up in the morning asking for payment even though I already payed when the room was booked. I guess you get what you pay for