Find Yuexiu hotels

Amazing hotel wonderful service

The staff was incredible, extremely helpful and polite. Will definitly be back

When we checked in, the room we were assigned was a non-smoking room on non-smoking floor. However, the last tenants likely smoked heavily and the room was full of smell when we stepped in. After talking to the hotel staff, they immediately arranged for another room on a higher floor for us with their staff ensured us satisfied with the room before leaving us. The room had just set up with an extra bed (likely the room was preassigned for additional guest in the room) but the cleaner lady was happy to remove it for us and did not show any unpleasant attitude. It made us feel sorry for her but we’re grateful with their good service. We appreciate how attentive and helpful their staff are. They even helped bring up a courier delivery to our room instead of we collected it from the concierge. The cleaner gave us extra bottles of water everyday but another cleaner we asked for bottled water before our room was cleaned questioned us for our room number and did not look happy for our request and seemed to reduce the water bottles supply when she cleaned our room later! Also, the hotel location is convenient with 2 underground stations nearby and easily connected to other places. There are quite a lot of yummy eateries and convenient stores around. Pversll, the hotel room is clean and spacious although some carpentry facilities in the toilet look old and the drawer was not easily opened and need further maintenance.

I recently had the pleasure of staying at Dong Fang Hotel, and I must say it was an exceptional experience. The hotel's facilities are top-notch, providing a perfect blend of luxury and comfort. The rooms are spacious, well-appointed, and impeccably clean, offering a serene and relaxing environment. What truly set our stay apart, however, was the outstanding service provided by the hotel staff, particularly the manager, Carman. From the moment we arrived, Carman ensured that every aspect of our stay was flawless. Her warm and welcoming demeanor made us feel right at home, and her attention to detail was impeccable. She went above and beyond to accommodate our needs and made sure we had everything we required for a memorable stay. Carman's dedication to exceptional customer service truly reflects the high standards of Dong Fang Hotel. We felt valued and appreciated throughout our stay, and it's clear that Carman and her team take great pride in their work. I highly recommend Dong Fang Hotel for anyone looking for a luxurious and unforgettable stay in Guangzhou. With its superb facilities and exceptional staff, you won't be disappointed. A big thank you to Carman and the entire team for making our visit so special. We look forward to returning in the future!

We stayed in this hotel throughout our Guangzhou trip, for 6 nights. Hotel is well-upkeep, everything you need is there. What really amazed me is the washing machine in the room which I can do laundry without hassle. Hotel staff is helpful and housekeeping daily done to upkeep on cleanliness. Transport is no issue as we are able to get taxi, didi, super fast and conveniently. Highly recommend this hotel!

everything is good