When you stay at Hotel Alpenroyal in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 6 minutes by foot from Zermatt–Sunnegga Funicular. .This spa hotel is 0.1 mi (0.1 km) from Zermatt Visitor Center and 0.1 mi (0.1 km) from Zermatt - Furi.
What's nearby
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt - Furi - 6 min walk - 0.6 km
Zermatt Visitor Center - 11 min walk - 0.9 km
Zermatt-Furi Gondola - 15 min walk - 1.3 km
Sunnegga Ski Resort - 20 min drive - 5.1 km
Getting around
Zermatt Gornergratbahn Station - 10 min walk
Sion (SIR) - 77 min drive
Restaurants
Golden India - 10 min walk
Zermatt Kaffee Rösterei & Kitchen - 7 min walk
Restaurant Bar Manud - 9 min walk
Fuchs - 7 min walk
Harry`s Ski Bar - 6 min walk
About this property
Hotel Alpenroyal
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
Hotel Alpenroyal offers 31 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Stay in one of 31 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Languages
English, French, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Ski shuttle nearby
Food and drink
Free buffet breakfast available daily 7:30 AM–10:00 AM
1 bar
Things to do
Full-service spa
Indoor pool
Sauna
A hot tub
Steam room
Family friendly
Indoor pool
Conveniences
Lift
Front-desk safe
Guest services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Multilingual staff
Ski passes
Ski storage
Outdoors
Terrace
Spa
Sauna
Spa open daily
Hot tub
Steam room
Accessibility
Lift
More
Fireplace in reception
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Hairdryer
Towels
Entertainment
TV channels
Flat-screen TV
More
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CHF 20 per pet, per day
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet fee: CHF 20 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
A car is not required for transportation to and from this property
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
Alpenroyal Zermatt
Hotel Alpenroyal
Hotel Alpenroyal Zermatt
Alpenroyal Hotel Zermatt
Alpenroyal
Hotel Alpenroyal Hotel
Hotel Alpenroyal Zermatt
Hotel Alpenroyal Hotel Zermatt
Hotel Alpenroyal Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Please notice, they have a shuttle from the train station, take it otherwise the walk up is crazy up hill, they have secret lassage to the downtown area which is awesome. Very friendly staff. One thing i did not like knowing that yes the area is crazy safe is that they leave the hotel open 24 hrs no one at the front desk as of 8pm and they tell you to just leqve your key hanging at the reception not protected. Nothing happened but it was still a little concerning
Incredible view and room service. Great amenities and location. We can see the Matterhorn, hear church bells tolling and walk to town easily from our room in this beautiful hotel. I brought my mother and father and it was my responsibility to find and book our stay and this hotel made me look very favorable in their eyes. I would recommend this stay to anyone no matter your price range.
Wonderful stay, staff at the hotel are professional and very friendly, always happy to help.
Room was comfortable, clean and with a wonderful balcony with view of valley and Matterhorn!
Great location and once you check in they will tell you about a very special short cut to get to and from hotel. (Great as hotel is locate hire up but in 10min you are in town with all it has to offer)
Excellent location and facilities.
This place is a magical paradise. You can see the whole city of Zurich from your room. Plus, Matterhorn is right in front of you as soon as you walk out to your balcony.
Hotel was very nice and provided a good breakfast to start each day. Shuttle to and from the train station was much appreciated. Our only issue was with the shower which tended to get water all over if you weren't careful.
This is a nice hotel up on a hill overlooking Zermatt and the Matterhorn. They offer a pick up service from the train station and an elevator to get you down to river level from their high elevation when you want to walk to town. Convenient to downtown attractions. Good breakfast options and nice staff. Not much in the way of food during the day (Early June 2024). Perhaps it has more options when tourist season is high.
Easy access to/from the train station, village center and ski lift/slope. The breakfast is excellent with many options to fill up on for a day on the slopes. The coffee machine is exceptional. I enjoyed the hot tub / steam room to relax after a day on the slopes. The staff is friendly and helpful. As a solo traveler, it is great to have the option to select a smaller room and smaller bed at a good price point.
Jonathan
Stayed 3 nights in Feb 2024
6/10 Okay
William
Travelled with partner
28 May 2024
Disliked: Property conditions & facilities
The property is not located in the most convenient location. During our stay there was tons of construction around the roads and town. The lift to the hotel was closed from the street access, making it extremely difficult to get to the hotel fir check in with luggage. The taxis are very expensive and twice eere unable to bring us to the hotel entrance. The hotel is very dated in the rooms. The furniture and interior of the rooms is extremely used and cleanliness is below average. It has a great view from balcony, but I think you can find the same view at a better hotel.
Amazing staff and location. A little bit dated, but that kind of added to the charm. Very clean. Would definitely recommend paying slightly more for a view of the Matterhorn. It is a bit of a trek up the hill and we were out of breath every time we returned to the hotel. Probably good to walk off the fondue though. Taxis are readily available.
We had a wonderful stay at this hotel in Zermatt! It was very convenient, and the short walk to the village was a breeze. The staff was amiable, welcoming, and supportive. We also had a fantastic view of the Matterhorn from our room balcony! The breakfast included was also very good, and undoubtedly Swiss! Highly recommended!
I liked that it had an old world charm, with charming decor, excellent service & easy access to the village. The icing on the cake was the excellent view of the Matterhorn from our room.
We loved the traditional decor, ambiance as well as the design of the Hotel. Spa was great, Staff very friendly and attentive. Will return in Feb 2025.
Also will recommend to my friends
The property had an amazing view of the Matterhorn and there was an elevator across the street at the adjoining hotel to take you to street level. Nothing but the best.
The view from the hotel room was amazing!
The location was a bit far from the city center but the hotel staff took me to the hotel and station so it was no problem.
I also loved the sauna.
I will come back here.