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Room type Options Nightly price Book
Superior Double Room, Balcony
Room with view
32 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Family Room, City View
Room with view
32 square metres
1 King Bed and 1 Twin Bunk Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Double Room, City View
Room with view
21 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Triple Room
Room with view
1 King Bed and 1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room, Balcony
Room with view
22 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Gallery Single Room
11 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Family-friendly Zermatt hotel in Zermatt City Centre with 3 restaurants

Popular property highlights

Breakfast included
Free WiFi
Business centre
Laundry facilities
Smoke-free property

The Pollux is centrally located in Zermatt, a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.1 mi (0.1 km) from Zermatt - Furi.

Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Satisfy your appetite with Regional cuisine at Restaurant Pinte, one of the hotel's 3 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Total number of rooms - 35
  • Airport transport (surcharge)
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Ski storage
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Garden
  • Free breakfast
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Steam room
  • Sauna
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1978
  • Number of restaurants - 3
  • Number of meeting rooms - 1
  • Snack bar/deli
  • Number of bars/lounges - 1
  • Daily
  • Luggage storage
  • Ski passes available
  • Terrace
  • Free buffet breakfast
  • Banquet hall
  • Distance from property (ft) 49213
  • Distance from property (km) 15
  • Distance from property (miles) 9
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Room Amenities

The Pollux offers 35 accommodations with minibars and safes. 80-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Desk
  • Blackout drapes/curtains
  • Slippers
  • Shower/tub combination
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • TV size 80
  • TV size (measurement) cm
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Wardrobe
  • Toothbrush and toothpaste not available
  • Desk chair
  • Tile flooring in room
  • Hardwood flooring in room

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Restaurant Pinte - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Restaurant Arvenstube - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.

Chami Bar Fire Place - This bar serves light fare only. Open daily.

Vegistube - Onsite theme restaurant. Open daily.

Nearby Things to do

  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Snowboarding nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby
  • Bicycle rentals on site
  • Sledding nearby
  • Game viewing nearby
  • Rock climbing nearby
  • Ice skating nearby
  • Snow sports gear

Spa Services

  • Massages
  • Sports massage

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Carte Blanche, debit cards, and cash.

Children stay free

Service animals not allowed

One child stays free

Debit cards

Staffed front desk

Children stay free - maximum age 2

Property is cleaned with disinfectant

Shield between guests and staff in main contact areas

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 20 per day (49213 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Pollux Hotel
  • Pollux Hotel Zermatt
  • Pollux Zermatt
  • The Pollux Hotel
  • The Pollux Zermatt
  • The Pollux Hotel Zermatt

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

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