JW Marriott Hotel Zhengzhou

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Zhengzhou

Premium bedding, minibar, in-room safe, desk
Exterior
Meeting facility
Presidential Suite, 1 King Bed | Living room
Presidential Suite, 1 King Bed

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Spa
    Spa

Explore the area

Map
Millennium Royal Plaza No 2 Central Busi, Zhengzhou, Henan, 450000
  • Zhengzhou International Convention and Exhibition Centerr
    17 min walk
  • Henan Geological Museum
    5 min drive
  • Century Amusement Park
    7 min drive
  • Zhengzhou (CGO)
    31 min drive

Room options

Presidential Suite, 1 King Bed

  • 200 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds

  • City view
  • Sleeps 3
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • 270 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, View

  • City view
  • Sleeps 3
  • 2 Double Beds

Executive Studio Suite, 1 King Bed

  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 3
  • 2 Double Beds

Deluxe Room, 1 King Bed, View

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Lake View

  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Double Bed

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 King Bed

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Zhengzhou

A stay at JW Marriott Hotel Zhengzhou places you in the heart of Zhengzhou, a 3-minute drive from Zhengzhou International Convention and Exhibition Centerr and 5 minutes from Henan Geological Museum. .This luxury hotel is 3.3 mi (5.3 km) from Century Amusement Park and 3.4 mi (5.6 km) from Zhengzhou Town's God Temple.

What's nearby

  • Zhengzhou International Convention and Exhibition Centerr - 17 min walk - 1.5 km
  • Henan Museum - 7 min drive - 6.7 km
  • Henan Stadium - 8 min drive - 7.0 km
  • Erqi Memorial Tower - 8 min drive - 7.5 km
  • Zhengzhou Tennis Centre - 13 min drive - 12.0 km

Getting around

  • Zhengzhou East Station - 15 min drive
  • Zhengzhou (CGO) - 31 min drive

Restaurants

  • ‪虢国羊肉汤馆 - ‬8 min walk
  • ‪彩粤轩 - ‬4 min walk
  • ‪Eland Cafe - ‬9 min walk
  • ‪90度炭烧咖啡小站 - ‬3 min walk
  • ‪老塞咖啡 - ‬4 min walk

About this property

JW Marriott Hotel Zhengzhou

Lakefront Zhengzhou hotel in Jinshui District with 3 restaurants
JW Marriott Hotel Zhengzhou offers 406 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Zhengzhou hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include Thai massages and massages.
Make yourself at home in one of the 406 guestrooms featuring iPod docking stations and minibars. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a steam room. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Chinese cuisine at Man Ho, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zhengzhou? This hotel has 10764 square feet (1000 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Man Ho - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
The Grill - This steakhouse specializes in American cuisine and serves lunch and dinner.
Zhengzhou Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
The Lounge - This bar specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 158 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Man Ho
  • The Grill
  • Zhengzhou Kitchen
  • The Lounge

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Indoor pool
  • Spa services
  • A hot tub
  • Steam room
  • Tennis

Family friendly

  • DVD player
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (10764 square feet)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 4 treatment rooms
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 233 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Rollaway bed fee: CNY 233 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jw Marriott Hotel Zhengzhou
Jw Marriott Zhengzhou
Jw Marriott Zhengzhou
JW Marriott Hotel Zhengzhou Hotel
JW Marriott Hotel Zhengzhou Zhengzhou
JW Marriott Hotel Zhengzhou Hotel Zhengzhou

JW Marriott Hotel Zhengzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 106 reviews" "
Rating 8 - Good. 25 out of 106 reviews" "
Rating 6 - Okay. 7 out of 106 reviews" "
Rating 4 - Poor. 2 out of 106 reviews" "
Rating 2 - Terrible. 4 out of 106 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

GinaNieva Sanchez del

Liked: Cleanliness, amenities
Loved my view. It was really beautiful. Staff were really nice, except for the check in desk. A bit rude at times. Concierge and cleaning crew were awesome, very nice people. The last night i had to call 20 times to try to get ice from room. I had to go by the elevators before they even picked up. If you are an American or foreigner especially a woman, the Chinese come first. Upon exchanging money, i was interrupted everytime someone wanted something from the hotel desk. Customer Service wasn't really the strong key here with the exception of the Concierge and cleaning staff..
Stayed 7 nights in Aug 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Business traveller
This is a new area for us to visit, not a lot around the hotel but thankfully Paulina’s was great for dinner and drinks and very friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Kum Seng

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A rude experience at Marriott Zhengzhou
The fireworks light up the place nightly as it is the Chinese New Year period. Breakfast was rather simple and not that lavish compared to other 5 stars hotel. Check out was rather messy even though there were less than 5 people but the Chinese just jumped the queue without a blink and the counter staff don't bothered at all. Managed to pass my key cards to a lady relationship staff Ms Ming and informed her about the non culture action.
Stayed 2 nights in Feb 2024

10/10 Excellent

SHANE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic buffet and great views. Try the hot pot if you like spice.
Stayed 1 night in Jan 2024

10/10 Excellent

Alejandro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was gonna do 4 stars, but since I've been traveling to China for business the last 15 years this JW is actually excellent. The building's architecture and interiors are nice and something that always indicates attention to detail for me is daily fresh flowers everywhere. The gym is fairly equipped, and the staff are gracious and do their best to accommodate your needs. Subway is close by and the breakfast buffet is pretty good but leans to local tastes, which I like, more than Western dishes. Didn't try the Grill or Man Ho.
Stayed 4 nights in Jan 2024

10/10 Excellent

Zhixiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

YUE

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Stayed 2 nights in Apr 2023

10/10 Excellent

Wugang

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Jun 2023

6/10 Okay

SHAI

Business traveller
Disliked: Room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful light show
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
This is a great hotel in the business district of Zhengzhou. If you are ever traveling to Zhengzhou this will never disappoint. With over 50 stories of room with a great view of the city from their grill. It had great food for all meals.
Stayed 3 nights in Sep 2019

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I booked a business room for one night and it was fantastic, the business lounge was having everything you might need, various drinks, very good food and deserts, the room was very clean and well organized and the view incredible.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Zhengzhou
Nice hotel for both business and leisure. Will definitely come back here again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Sloan, Southaven, MS

Travelled with family and small children, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, with a very accommodating staff. Our family loved the breakfast buffet, and the short walk to the mall. Rooms were comfortable, and provided a wonderful view. Given the opportunity, we would definitely stay again.
Stayed 5 nights in Jun 2019

2/10 Terrible

William

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2019

2/10 Terrible

William

Liked: Cleanliness
Disliked: Staff & service
Did not have non-smoking room. I had reserved one. Some event was going on and my taxi could not get close to the hotel to drop me off. I called the hotel and they told me to walk 1/2 a mile to check in. This is a J.W. Marriott. They should have sent someone to help me with my bags. Totally disappointed and will not stay here again. I expect much more from this chain. The overall service was bad and they offered me nothing to compensate for either issue.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was nice. I have no complaints. All was well with my stay.
Stayed 5 nights in May 2019