With a stay at Hotel Emporio Acapulco in Acapulco (Costera Acapulco), you'll be steps from Playa El Morro and Condesa Beach. .This beach hotel is 0.5 mi (0.8 km) from Diana Galleries Mall and 0.9 mi (1.4 km) from Plaza Bahia.
What's nearby
Condesa Beach - 2 min walk - 0.2 km
Diana the Huntress - 2 min walk - 0.2 km
Galerías Acapulco - 12 min walk - 1.1 km
Parque Papagayo - 16 min walk - 1.4 km
Papagayo Beach - 10 min drive - 3.3 km
Getting around
General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive
Restaurants
Cafe Punta del Cielo - 1 min walk
Texas Ribs - 1 min walk
Fisher's Acapulco - 1 min walk
London English Pub - 2 min walk
Pizza Hut - 1 min walk
About this property
Hotel Emporio Acapulco
Hotel with private beach, full-service spa
Hotel Emporio Acapulco offers 422 accommodations with safes and coffee/tea makers. Rooms open to balconies. 42-inch plasma televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Acapulco hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge.
Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Oriental Spa. The spa is open daily.
Stay in one of 422 guestrooms featuring plasma televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 12:30 PM for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a cruise ship terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 12:30 PM.
Hotel Emporio Acapulco has 2 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: WiFi (MXN 250 per night)
In-room WiFi speed: 25+ Mbps
Available in some public areas: WiFi (MXN 250 per night), Wired Internet (surcharge)
Parking and public transport
Self parking on site (MXN 190 per night)
Valet parking on site (MXN 190 per night)
24-hour drop-off airport shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Food and drink
Buffet breakfast available for a fee daily 8:00 AM–12:30 PM: MXN 340-355 for adults and MXN 165-180 for children
2 restaurants
1 swim-up bar, 1 poolside bar and 1 bar
24-hour room service
Things to do
3 outdoor pools
Arcade/games room
Children's pool
Fitness centre
Full-service spa
Infinity pool
Playground
Shopping
Family friendly
3 outdoor pools
Arcade/games room
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
Laundry facilities
Playground
Snack bar/deli
Conveniences
ATM/banking services
Banquet hall
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
24-hour business centre
Computer station
Conference space
A meeting room
Outdoors
Beach cabanas (surcharge)
Garden
Private beachfront location
Terrace
Spa
Spa open daily
Accessibility
This property does not have any lifts
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Toothbrush and toothpaste (on request)
Entertainment
42-inch plasma TV
TV channels
Food and drink
Coffee/tea maker
More
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 833
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately MXN 340 to 355 for adults, and MXN 165 to 180 for children
Fee for in-room wireless internet: MXN 250 per night (rates may vary)
Fee for wireless internet in public areas: MXN 250 per night (rates may vary)
Fee for wired internet in public areas: MXN 250 per night (rates may vary)
Airport shuttle fee: MXN 380 per vehicle (maximum occupancy 4)
Self parking fee: MXN 190 per night
Valet parking fee: MXN 190 per night
Late check-out fee: MXN 833 (subject to availability)
Pool fee: MXN 500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
The optional pool fee listed is applied per person, per entrance for access to the Infinity pool area, and can be redeemed towards food and beverage.
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Acapulco Emporio
Acapulco Emporio Hotel
Acapulco Hotel Emporio
Emporio Acapulco
Emporio Acapulco Hotel
Emporio Hotel
Emporio Hotel Acapulco
Hotel Acapulco Emporio
Hotel Emporio
Hotel Emporio Acapulco
Hotel Emporio Acapulco Hotel
Hotel Emporio Acapulco Acapulco
Hotel Emporio Acapulco Hotel Acapulco
Hotel Emporio Acapulco Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I didn’t like that people at the pool were acting like if they were in a low class club , singing and screaming without any respect for other guests, and the hotel administrators didn’t care or say anything to them , I don’t think am going back .
Beds smelled disgusting, like musty.
The beds had ZERO support. As soon as my kids would lay ( 4 & 7) the mattress would sink.
The AC was terrible! I called in to get it fixed, and I was told it would work. Never did. I would never stay here for the amount of money they charge. Avoid avoid avoid at all cost.
The A/C in the room didn't work. The first they sent the maintenance guy 4 times, and it didn't work, the next day no A/C at all. They said the A/C wasn't working at all. The view was amazing, the front desk, the restaurant, the pool area people, they were all friendly and fast service.
Verified traveller
Stayed 2 nights in Jul 2024
4/10 Poor
marta
Travelled with family
21 July 2024
Disliked: Property conditions & facilities
AC did not work. We got moved 2 times to different rooms and all AC did not work. At the balcony the reals were loose. Scary to lean on it.
marta
Stayed 3 nights in May 2024
8/10 Good
miguel
Travelled with partner
20 July 2024
Too crowded, elevator didn’t work,, valet parking needs more personnel, other than that, is a good hotel in an excelente location.