Citadines Canal Amsterdam

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Citadines Canal Amsterdam

Reception
Lobby
Lounge
Exterior
Studio Executive

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Pet-friendly
  • Parking available

Explore the area

Map
Noorderstraat 46, Amsterdam, 1017 TV
  • Heineken Experience
    ‪7 min walk‬
  • Rembrandt Square
    ‪9 min walk‬
  • Flower Market
    ‪9 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪31 min drive‬

Room options

Standard Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Studio

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Studio Executive

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

One-Bedroom Apartment

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

One-Bedroom Executive Apartment

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Twin Beds

Classic Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Amsterdam

Citadines Canal Amsterdam is centrally located in Amsterdam, a 4-minute walk from Amstelkerk and 7 minutes by foot from Utrechtsestraat. .This eco-certified hotel is 0.4 mi (0.6 km) from Spiegelkwartier and 0.5 mi (0.8 km) from Heineken Experience.

What's nearby

  • Heineken Experience - 7 min walk
  • Rijksmuseum - 9 min walk
  • Van Gogh Museum - 14 min walk
  • Dam Square - 18 min walk
  • Anne Frank House - 5 min drive

Getting around

  • Vijzelgracht Station - 5 min walk
  • Rokin Station - 13 min walk
  • Amsterdam Airport Schiphol (AMS) - 31 min drive

Restaurants

  • ‪Mulder Café - ‬4 min walk
  • ‪Nel - ‬4 min walk
  • ‪Tokyo Ramen Takeichi - ‬3 min walk
  • ‪De Myrabelle - ‬2 min walk
  • ‪Mangia Pizza & Wine da Antonio - ‬3 min walk

About this property

Citadines Canal Amsterdam

Eco-certified Amsterdam hotel in Amsterdam City Centre with a fitness center
Citadines Canal Amsterdam offers 93 accommodations with espresso makers and safes. Beds feature premium bedding. 50-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 93 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, a communal living room, and tour/ticket assistance.
Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 7:30 AM and 10:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (EUR 50 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends: EUR 19 for adults and EUR 9.50 for children
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Bike parking
  • Bike storage
  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 95
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 80
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property – March 2024
  • Reusable cups only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Uncovered self parking fee: EUR 50 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer
Mercure Frommer
Mercure Hotel Amsterdam Arthur
Mercure Hotel Amsterdam Arthur Frommer
Mercure Hotel Frommer
Accor Amsterdam Arthur Frommer
Mercure Amsterdam Arthur Frommer Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure Hotel Canal District
Mercure Amsterdam Centre Canal District
Mercure Canal District
Citadines Canal Amsterdam Hotel
Citadines Canal Amsterdam Amsterdam
Citadines Canal Amsterdam Hotel Amsterdam
Mercure Hotel Amsterdam Centre Canal District
Mercure City Amsterdam Centre Canal District Hotel

Citadines Canal Amsterdam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 181 out of 260 reviews" "
Rating 8 - Good. 57 out of 260 reviews" "
Rating 6 - Okay. 10 out of 260 reviews" "
Rating 4 - Poor. 5 out of 260 reviews" "
Rating 2 - Terrible. 7 out of 260 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kashif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff skills checking within minutes. Very helpful with direction.
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations and would definitely stay here again. It was cozy and I felt at home. Staff was supper friendly and liked the fact I could do Landry and workout almost at the same time:)). Thanks for a lovely stay! ~KW
Stayed 3 nights in Oct 2024

10/10 Excellent

Gray

Stayed 4 nights in Oct 2024

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Citadines! The 24hr reception staff made our stay a wonderful one. The coffee machine with free coffee was exceptional! The supermarket was located just a few minutes walk around the corner and we found the area to be very safe and convenient. Walking from here was easy and a fantastic way to experience the city. Our room was beautiful, comfortable and simplistic. Reception staff were happy to assist with anything we needed. Highly recommend this hotel. We loved it!
Stayed 3 nights in Oct 2024

10/10 Excellent

Harry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eco and dog friendly. Very convenient, easy and accessible. Functional and well kept. Good value for money
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Our stay was lovely in every aspect! Quite place! Super friendly and kind members of staff! Room well decorated with very comfortable bed and extra pillows! Everything was great!
Stayed 4 nights in Oct 2024

8/10 Good

Ben

Stayed 3 nights in Oct 2024

10/10 Excellent

Gabrielle

Stayed 3 nights in Sep 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service
We loved the location and the staff were wonderful. Our only problem was the windows do not open in the bedroom which made for a stuffy, hot environment. The heating control panel did not seem to work properly and the room was constantly too hot. We were traveling with 4 other couples who all said the same for their rooms also.
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and well designed small hotel in good location. Spotlessly clean and neat
Stayed 1 night in Oct 2024

10/10 Excellent

Reynand, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with ample space for a family of 4. The rooms are nicely designed and spacious; there was ample space for all of our clothes and gear. Close to the metro and to the Van Gogh museum. Many good restaurants nearby as well as a grocery store.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sarah

Stayed 3 nights in Sep 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Tiny rooms but well fitted our
Stayed at this hotel years ago when it was called something else. It’s now like an apartment. Rooms Still tiny but well fitted out
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was compact but comfortable and convenient. Loved having the kitchenette
Stayed 4 nights in Sep 2024

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Choi Wai Bridget

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is centrally located and that kitchen appliances and laundry were readily available. Please consider having the laundry and gym open for 24/7.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nitish

Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Great hotel for getting in and out of central. Short walk or tram to busy night spots too.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

4/10 Poor

Hui

Liked: Property conditions & facilities
Disliked: Staff & service
The hotel agreed to change my room at noon. But the room was not ready till 4 pm. Nobody seemed to care. One person pushed another but no one helped to solve the problem
Stayed 4 nights in Sep 2024

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful renovation, efficient staff, great location and fair pricing for such a costly city. Thank you. Would definitely stay there again.
Stayed 2 nights in Sep 2024