The pictures online look nothing like the room that I got. The room itself had one working outlet, nowhere near the bed, and nowhere near the minifridge which was in the corner unplugged. The bathroom was extremely cramped and the toilet made a noise at all points while in the room. (Think of the sound of leaving the tap on overnight but louder and no way to stop it). When entering the hotel there are two very large, very steep, flights of stairs and no elevator, which was not included in any disclosure. When you get up the stairs there are 2 signs staying "No guests allowed in the room" and they will charge you $400 for any complication. When I checked in they charged me a $44 tourist tax (one that was required by amsterdam city was also included in my booking and they charged me a second time for it) When consulted about both of those issuses the receptionist had no answers, and with most of my issues and the different receptionists it seems like not one person in that hotel was on the same page as the others, with no clear person in charge. The crowing point to this hotel after all this was the fact that after there was a complication with my booking and I was missing a night on my trip I came down and they informed me if I was to book the extra night it would be around $240 a night (around 2.5x the price I was paying nightly) when I said I was not interested they said I have to leave my room immediately. I explain more on my review I posted on google but I would look.