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XO Hotels City Centre

3.0 star property

Photo gallery for XO Hotels City Centre

Lobby
Single Room, No Windows
Standard Quadruple Room, Multiple Beds
Property entrance
Economy Twin Room, 2 Single Beds | Coffee and/or coffee maker

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View map
Beursstraat 11 - 19, Amsterdam, 1012JT
  • Dam Square
    ‪5 min walk‬
  • Anne Frank House
    ‪12 min walk‬
  • Leidseplein
    ‪20 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

7.8 out of 10
Good
(28 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple room souterrain

Triple room souterrain

Triple room souterrain

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Economy Twin Room, 2 Single Beds

Economy Twin Room, 2 Single Beds

Economy Twin Room, 2 Single Beds

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed

7.6 out of 10
Good
(7 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin room Souterrain

Twin room Souterrain

Twin room Souterrain

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, No Windows

Single Room, No Windows

Single Room, No Windows

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

7.0 out of 10
Good
(4 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed

8.2 out of 10
Very good
(12 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Amsterdam

A stay at XO Hotels City Centre places you in the heart of Amsterdam, within a 10-minute walk of Dam Square and The 9 Streets. .This hotel is 0.5 mi (0.8 km) from Amsterdam Museum and 3.5 mi (5.6 km) from Van Gogh Museum.

What's nearby

  • Sexmuseum - 3 min walk - 0.3 km
  • Dam Square - 5 min walk - 0.4 km
  • Anne Frank House - 12 min walk - 1.0 km
  • Leidseplein - 20 min walk - 1.7 km
  • Van Gogh Museum - 7 min drive - 3.0 km

Getting around

  • Nieuwezijds Kolk Stop - 5 min walk
  • Amsterdam Central Station - 6 min walk
  • Amsterdam Airport Schiphol (AMS) - 29 min drive

Restaurants

  • ‪Café De Deugniet - ‬1 min walk
  • ‪Drink 'n Sink - ‬1 min walk
  • ‪Grizzly - ‬1 min walk
  • ‪Burgerfabriek - ‬1 min walk
  • ‪Dirty Dicks - ‬2 min walk

About this property

XO Hotels City Centre

Hotel with a 24-hour front desk, a short walk to Dam Square
XO Hotels City Centre offers 111 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 111 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 55 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Area rugs in room
  • No lift

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 55 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

XO Hotels City Centre Hotel
XO Hotels Hotel
XO Hotels
Tulip Inn Amsterdam Centre Hotel Amsterdam
XO Hotels City Centre Hotel
XO Hotels City Centre Amsterdam
XO Hotels City Centre Hotel Amsterdam

XO Hotels City Centre Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 273 out of 917 reviews
Rating 8 - Good. 290 out of 917 reviews
Rating 6 - Okay. 178 out of 917 reviews
Rating 4 - Poor. 105 out of 917 reviews
Rating 2 - Terrible. 71 out of 917 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

RIPUL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great loc
Stayed 3 nights in Jun 2025

2/10 Terrible

Leigh

Stayed 2 nights in Jun 2025

2/10 Terrible

Nadia

Business traveller
Disliked: Cleanliness, property conditions & facilities
Terrible hotel - room stank of cigarette smoke and when I raised this with the reception staff, there was no offer to give me a different room. Hotel was grubby and extremely dated. Bathroom towels were torn. The only plus was the room having a coffee machine! The notice board refers to sex workers and drugs which indicates the hotel’s low standards.
Stayed 2 nights in Jun 2025

4/10 Poor

Karan

Disliked: Cleanliness, property conditions & facilities, room comfort
I visited to have a quiet few days off trip meeting friends. I realised hotel room was changed from what i originally booked without my notice. The room was noisy as next to main road but also was smelly and was dark! I raised this in morning and i was given another room, from 115 to 137. 137 was nicer but the room again was smaller than what i booked. There was constant issues with door as the key wouldnt work and a colleague helped to recharge and then let me in. I was not even given toothpaste brush any kit? Also no slippers. Upon querying i was handed this on on day. Breakfast also was poor, and the area was not clean. I paid a significant amount and felt it was not at all good or value for money. Im sharing some photos. Also i lost €110 which i complained about during transfer of room but hotel staff couldn't do much. Id like to escalate this and get compensation not just for money lost but also the abysmal experience i had.
Stayed 3 nights in Jun 2025

10/10 Excellent

Desra, Newport

Stayed 2 nights in Jun 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Good location 👌
Stayed 1 night in Jun 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good time
Stayed 2 nights in Jun 2025

8/10 Good

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 2 nights in Jun 2025

8/10 Good

Dave

Liked: Cleanliness, amenities, property conditions & facilities
It was clean, staff friendly and helpful. Area central so can get around easily. Busy night life around which I enjoy.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ivan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Shawn

Travelled with group
Disliked: Amenities
Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a wonderful first time stay in Amsterdam.
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Stayed 2 nights in May 2025

8/10 Good

jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobe
Stayed 2 nights in May 2025

8/10 Good

James

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, clean rooms, very convenient location and the breakfast was great
Stayed 3 nights in May 2025

2/10 Terrible

Felipe

Disliked: Staff & service, amenities, property conditions & facilities
Hotel Staff not friendly they never help me in everything, very bad experience i’m not going again
Stayed 1 night in Apr 2025

6/10 Okay

Nadia

Travelled with family
OK hotel, very basic stay - area was walkable right next to main attractions. A little outdated but for a quick trip just fine.
Stayed 1 night in May 2025

8/10 Good

Euldricka, East Windsor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good walkable location to the Centraal station and shopping. Older hotel and location may be an issue. Helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right in the heart of the city making everywhere pretty much walkable. Rooms were just as described and cozy. Staff was very nice & friendly!
Stayed 2 nights in Apr 2025

4/10 Poor

Andrea

The smell as soon as yo hit the entrance area told a story. Carpets everywhere needed a good clean. Rome carpet filthy. Bathroom clean. Lock on door really dodgy
Stayed 6 nights in Apr 2025

6/10 Okay

Janet

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Elevator and stairs to room was confusing.
Stayed 1 night in Apr 2025

10/10 Excellent

Muddasar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel in Centre of Amsterdam, clean spacious rooms lots to do in the area.
Stayed 2 nights in Apr 2025

8/10 Good

Dilip

Travelled with partner
Liked: Cleanliness, staff & service
A basic hotel in a great location for tourists.
Stayed 3 nights in Apr 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Disliked: Amenities
There is no fridge in the room the first night was bad had to have the window open was woke all hours throughout the night and he was that cheeky asking if i have smoked in the room !! i wont stop there ever again i even checked out early not nice at all
Stayed 2 nights in Apr 2025