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Alexandre Hotel Gala

4.0 star property

Photo gallery for Alexandre Hotel Gala

2 outdoor pools, pool loungers
Family Room, Multiple Beds
Poolside bar
Terrace/patio
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • All-inclusive
  • Bar
  • Hot tub
  • Spa

Explore the area

Map
Av. del Arquitecto Gomez Cuesta, 3, Playa de las Americas, Arona, Tenerife, 38660
  • Veronicas Strip
    ‪4 min walk‬
  • Troya Beach
    ‪5 min walk‬
  • Playa de las Américas
    ‪6 min walk‬
  • Tenerife (TFS-Tenerife South)
    ‪18 min drive‬

Room options

View all photos for Standard Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Standard Room, Balcony

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Club Alexandre Superior Room

Club Alexandre Superior Room

Club Alexandre Superior Room

  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • 29 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Standard Single Room, Balcony

Minibar, in-room safe, desk, blackout curtains

Standard Single Room, Balcony

  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

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About the area

Arona

A stay at Alexandre Hotel Gala places you in the heart of Arona, within a 15-minute walk of Siam Park and Playa de las Américas. .This family-friendly hotel is 3.2 mi (5.1 km) from Fañabé Beach and 1.1 mi (1.8 km) from Las Vistas Beach.

What's nearby

  • Veronicas Strip - 4 min walk
  • Playa de las Américas - 6 min walk
  • Siam Park - 15 min walk
  • Golf Las Americas - 18 min walk
  • Los Cristianos Beach - 7 min drive

Getting around

  • Tenerife South Airport (TFS) - 18 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Jumping Jacks - ‬3 min walk
  • ‪Monkey Beach Club - ‬8 min walk
  • ‪Romantico Restaurante - ‬6 min walk
  • ‪Restaurante el Oasis - ‬4 min walk

About this property

Alexandre Hotel Gala

Family-friendly hotel with 2 outdoor pools and a full-service spa
Alexandre Hotel Gala offers 308 accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Arona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including hydrotherapy.
Make yourself at home in one of the 308 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in Arona? This hotel has 323 square feet (30 square meters) of space consisting of a conference center and a meeting room. Self parking (subject to charges) is available onsite.
Alexandre Hotel Gala has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Alexandre Hotel Gala are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 10 per day)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Archery
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • A hot tub

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (323 square feet of space)
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Hot tub

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: EUR 10 per day
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gala Hotel Tenerife
Gala Tenerife
Gala Tenerife Arona
Gala Tenerife Hotel
Hotel Gala Tenerife
Hotel Gala Tenerife Arona
Tenerife Gala Hotel
Tenerife Hotel Gala
Hotel Gala Tenerife
Alexandre Hotel Gala Hotel
Alexandre Hotel Gala Arona
Alexandre Hotel Gala Hotel Arona

Alexandre Hotel Gala Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 68 out of 202 reviews
Rating 8 - Good. 78 out of 202 reviews
Rating 6 - Okay. 34 out of 202 reviews
Rating 4 - Poor. 14 out of 202 reviews
Rating 2 - Terrible. 8 out of 202 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 2 nights in Nov 2024

10/10 Excellent

Jade Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel my 3rd visit here now and hopefully going bk in January xxx
Stayed 5 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en famille
Très bon séjour en famille. Insonorisation un peu faible, personnels très gentils. Thème pour les repas change tous les jours. À conseiller
Stayed 6 nights in Oct 2024

6/10 Okay

Jaeme

Travelled with partner
Liked: Amenities, property conditions & facilities
Bedding was dirty when arrived. They need more security features around the hotel. No CCTV anywhere other than the reception. We were moved rooms and the air con didn’t work. Otherwise everything else was good. We would stay again but perhaps only for b&b
Stayed 5 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Not as described
Was told we would have a room upgrade as im a platinum vip member of hotels.com but never had a room upgrade was told we would have 39 euro drink and food allowance didnt get that either was told hotel had aircon and it was red hot in there no aircon very uncomfortable not very pleased as i use this website once or twice a month
Stayed 4 nights in Oct 2024

10/10 Excellent

Leila Sadat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting, excellent restaurant, friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Alejandro

Stayed 3 nights in May 2024

8/10 Good

Conner

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Tidy
Stayed 5 nights in May 2024

10/10 Excellent

Helen

Travelled with partner
Fabulous hotel!
Stayed 7 nights in May 2024

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness
Dirty, noisy, poor food quality.
Stayed 5 nights in May 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Tiziana

Stayed 5 nights in May 2024

10/10 Excellent

b

Travelled with family
Don’t take any food options
Hotel is amazing and very close to the beach Food was really bad. Mostly cold by the time we got there. Hash browns missing every morning Drinks very diluted Coffee no taste.
Stayed 2 nights in May 2024

8/10 Good

Irene

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hôtel très bien placé proche plage de las americas et proche bars branchés, restos boutique etc. Seul hic le petit déjeuner qui est vraiment de mauvaise qualité.
Stayed 5 nights in May 2024

4/10 Poor

Jamala S

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Our stay at this hotel was different from what we hoped for. We reluctantly chose this hotel as our usual hotel was fully booked for our dates. Firstly, the staff is fantastic. However, leadership/management needs to manage the property better. You possess ineffective leadership skills, and it is apparent. Other guests complained about some issues, and your vague/generic responses indicate you need more decision-making and problem-solving skills, further proving your leadership style needs to change. Secondly, no guest wants to walk into a dirty room after a long flight. Our room was infested with dead spiders and cobwebs, a clear sign that it had not been cleaned before our arrival- a truly terrible experience. The housekeeper who came in was pleasant. She cleaned the room and left us insecticide spray. We weren't even offered another room. Thirdly, one day, we decided to spend some time in the room before heading out on the strip. We ate out a lot due to the same kind of food/limited options. We heard heavy water flowing; I thought the kids left the faucet open; it was water flowing heavily from our ceiling, another nightmare.The horror we would've faced if we were out at that time.I have never been on vacation counting down to leave; my kids wanted to return home, we travel a lot. This was such a bad experience at this hotel. Wifi doesn't work in the room, and there are no ironing boards/irons like regular hotels PROS: convenient, many restaurants/bars, Siam Park, etc.
Stayed 6 nights in Apr 2024

10/10 Excellent

Kate

Stayed 3 nights in Apr 2024

4/10 Poor

Nilesh

Disliked: Cleanliness, amenities
Stayed 8 nights in Mar 2024

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff, ideal location, very clean and good range of food
Stayed 6 nights in Mar 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good if you want to go clubbing all night however we was facing th pool and was quite in the room at night
Stayed 6 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
This hotel was an excellent stay. The rooms were incredibly clean, staff was very friendly the food was nice it was a great hotel for our stay really pleased with this experience.
Stayed 3 nights in Jun 2023

8/10 Good

Shabneez

Stayed 5 nights in Mar 2023

2/10 Terrible

Adrian

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Just returned from 4 night stay here upon arrival then made to additional room fees not mentioned in original booking. Food repetitive like school canteen. Staff slow to serve in the bars, reception and restaurant. This was ment to be a relaxing first time break in Tenerife nothing more than a nightmare. Don't stay here look elsewhere
Stayed 4 nights in Feb 2023

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023