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Ascotia off Queen

3.0 star property

Photo gallery for Ascotia off Queen

Executive Room
Lobby sitting area
View from room
Reception
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

Map
3 Scotia Place, Auckland, 1010
  • Queen Street Shopping District
    ‪1 min walk‬
  • University of Auckland
    ‪4 min walk‬
  • Auckland Town Hall
    ‪6 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • 60 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Abstract Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, (314)
The price is AU$435
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Abstract Hotel

About the area

Auckland

With a stay at Ascotia off Queen, you'll be centrally located in Auckland, steps from Queen Street Shopping District and 13 minutes by foot from Sky Tower. .This hotel is 0.2 mi (0.4 km) from University of Auckland and 0.7 mi (1.2 km) from SkyCity Casino.

What's nearby

  • Queen Street Shopping District - 1 min walk
  • University of Auckland - 4 min walk
  • Sky Tower - 13 min walk
  • SkyCity Casino - 14 min walk
  • Auckland Ferry Terminal - 5 min drive

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Mt Eden Station - 19 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪St Kevins Cafe - ‬3 min walk
  • ‪Chadam - ‬4 min walk
  • ‪Bestie Cafe - ‬3 min walk
  • ‪Eight at Cordis, Auckland - ‬3 min walk
  • ‪The Whitelady K Road - ‬3 min walk

About this property

Ascotia off Queen

Hotel with a 24-hour front desk, steps from Queen Street Shopping District
Ascotia off Queen offers 82 accommodations with complimentary bottled water and hair dryers. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include electric kettles and free tea bags/instant coffee, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Additional features at this hotel include a vending machine, bicycle tour information, and bike parking.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ascotia off Queen has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (NZD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9:30 AM: NZD 20 for adults and NZD 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Bike tour information
  • Bike parking

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Fridge

More

  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 7 2023 to March 6 2025 (dates subject to change):
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35 per night
Cribs (infant beds) are available for NZD 25 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25 per night
  • Rollaway bed fee: NZD 35 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Ascotia off Queen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 262 out of 1004 reviews
Rating 8 - Good. 381 out of 1004 reviews
Rating 6 - Okay. 183 out of 1004 reviews
Rating 4 - Poor. 113 out of 1004 reviews
Rating 2 - Terrible. 65 out of 1004 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Faaolataga

Disliked: Cleanliness, staff & service, property conditions & facilities
- Electricity not working - Missed towels (didn’t get both towels) - Not updated website (buffet breakfast not available) - Dirty bed sheets (blood stains) - No air conditioning - Handwash and shampoo smelt like detergent - Very run down and not aesthetically pleasing - No room for suitcases - Unsafe PowerPoints for electrical appliances kettle (room808) - The little fan provided was filled with dust The bathroom was the nicest part of the room. Thank you
Stayed 5 nights in Feb 2025

6/10 Okay

Melanee

Liked: Cleanliness, staff & service
Property is a bit run down. Staff are really polite and responsive when you bring an issue eg no milk in the room or shower gel to their attention. Okay for the money you pay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Staff & service, property conditions & facilities
We spent the night of our anniversary here and we were delighted to be spoilt with a special message, chocolate, wine and a room upgrade. Thank you for making us feel like celebrities. Great place to stay - highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable centre city accommodation in walking distance of everything. Parking a bit difficult but available. Would have liked to know restaurant would be closed on Sunday night.
Stayed 2 nights in Nov 2024

6/10 Okay

J

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Heat pump/air conditioning wasn't working so a small Living and Co heater was in tthe room. Very cold draft coming through the main door (had to use a towel to stop this) with very cold fans operating continuously in the bathroom and side room where fridge and closest was. Free wine and treats provided
Stayed 2 nights in Nov 2024

6/10 Okay

Marco

Travelled with family
Liked: Cleanliness, staff & service
Clean and convenient. Modern bathroom, but water pressure in shower not great.
Stayed 2 nights in Nov 2024

2/10 Terrible

Mark

Business traveller
Disliked: Staff & service
Made an error booking for wrong night. Not interested in changing. Just money grabbing
Stayed 1 night in Nov 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate accommodation for the price you pay. Enjoyed our stay. Basic continental breakfast, but perfect to get the day started. Would definitely stay here again.
Stayed 4 nights in Oct 2024

8/10 Good

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were amazing. Heatpump needs filters changed so didn't work, but apart from that decent place to stay
Stayed 2 nights in Oct 2024

4/10 Poor

Masao, Auckland

Stayed 2 nights in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay.
Stayed 1 night in Jul 2024

8/10 Good

Gurvinder

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

8/10 Good

Wairua

Business traveller
Liked: Cleanliness, staff & service
Overall excellent location, comfortable budget hotel. Super nice staff. Parking is limited needing pre booking and can be difficult for larger vehicles due to awkward space configuration. But, you get what you pay for.
Stayed 2 nights in Oct 2024

6/10 Okay

Andrew

Liked: Staff & service
Nice friendly staff. General appearance is tired looking. No air con in rooms. The daily room clean could be a bit more thorough.
Stayed 9 nights in Oct 2024

10/10 Excellent

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine as a simple place to stay for a night, although I wouldn't like to have spent much time in the room as it was small. It's not a complaint as such - I had things to do, I just needed the bed and bathroom - but I wouldn't like to be there for a week.
Stayed 1 night in Sep 2024

10/10 Excellent

Charlotte

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The 'free water' glass bottles in the fridge were dirty. I couldn't figure out the heat pump so had to use a heater that was already placed in the room so I'm guessing they already knew that the heat pump didn't pump heat.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hiria

Liked: Cleanliness, staff & service, property conditions & facilities
Lady at the desk when I came in was super friendly really helpful as well as I'm not from Auckland she pointed me to the closest carpark
Stayed 1 night in Sep 2024

8/10 Good

Ciai

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

John

Liked: Cleanliness
Disliked: Amenities
Be aware they apply additional costs for paying online via credit card. This is not clearly stated when booking through Hotels.com.
Stayed 1 night in Sep 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness
We loved that it was close to the things of interest to us. It was in the heart of the city as well. There were plenty of eating places nearby especially further up Queen St .
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Petrus

Travelled with partner
Disliked: Cleanliness
Like. Property close to CBD. Not like. Rooms are tiny
Stayed 2 nights in Sep 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
A basic but comfortable hotel with friendly staff. Centrally located and at a good price
Stayed 1 night in Sep 2024