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Ascotia off Queen

3.0 star property

Photo gallery for Ascotia off Queen

Executive Room
View from room
Bar (on property)
Lobby sitting area
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

Map
3 Scotia Place, Auckland, 1010
  • University of Auckland
    ‪4 min walk‬
  • Sky Tower
    ‪13 min walk‬
  • SkyCity Casino
    ‪14 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Apartment

1 bedroom, iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • 60 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

View all photos for Queen Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

King Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Auckland

With a stay at Ascotia off Queen, you'll be centrally located in Auckland, steps from Queen Street Shopping District and 13 minutes by foot from Sky Tower. .This hotel is 0.2 mi (0.4 km) from University of Auckland and 0.6 mi (1 km) from Auckland City Hospital.

What's nearby

  • Queen Street Shopping District - 1 min walk - 0.1 km
  • University of Auckland - 4 min walk - 0.4 km
  • Sky Tower - 13 min walk - 1.1 km
  • SkyCity Casino - 14 min walk - 1.2 km
  • Auckland Ferry Terminal - 5 min drive - 2.3 km

Getting around

  • Gaunt Street Tram Stop - 4 min drive
  • Auckland Britomart Station - 20 min walk
  • Auckland Intl. Airport (AKL) - 26 min drive

Restaurants

  • ‪St Kevins Cafe - ‬3 min walk
  • ‪Chadam - ‬4 min walk
  • ‪Bestie Cafe - ‬3 min walk
  • ‪Eight at Cordis, Auckland - ‬3 min walk
  • ‪The Whitelady K Road - ‬3 min walk

About this property

Ascotia off Queen

Hotel with a 24-hour front desk, steps from Queen Street Shopping District
Ascotia off Queen offers 82 accommodations with complimentary bottled water and hair dryers. 32-inch plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include electric kettles and free tea bags/instant coffee, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. Additional features at this hotel include a vending machine, bicycle tour information, and bike parking.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ascotia off Queen has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured parking on site (NZD 35 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 7 2023 to March 6 2025 (dates subject to change):
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35 per night
Cribs (infant beds) are available for NZD 25 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 250.00 per stay
  • Breakage deposit: NZD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 10 for children
  • Secured self parking fee: NZD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25 per night
  • Rollaway bed fee: NZD 35 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides 1 GB of wireless Internet usage. Fees apply for additional usage.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ascotia
Ascotia off Queen
Ascotia off Queen Auckland
Ascotia off Queen Hotel
Ascotia off Queen Hotel Auckland
Ascotia Off Queen Auckland, New Zealand
Ascotia off Queen Hotel
Ascotia off Queen Auckland
Ascotia off Queen Hotel Auckland

Ascotia off Queen Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 263 out of 1003 reviews
Rating 8 - Good. 383 out of 1003 reviews
Rating 6 - Okay. 181 out of 1003 reviews
Rating 4 - Poor. 113 out of 1003 reviews
Rating 2 - Terrible. 63 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

mark

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Noisy, door had gaps could here everything
Stayed 1 night in Feb 2025

4/10 Poor

Faaolataga

Disliked: Cleanliness, staff & service, property conditions & facilities
- Electricity not working - Missed towels (didn’t get both towels) - Not updated website (buffet breakfast not available) - Dirty bed sheets (blood stains) - No air conditioning - Handwash and shampoo smelt like detergent - Very run down and not aesthetically pleasing - No room for suitcases - Unsafe PowerPoints for electrical appliances kettle (room808) - The little fan provided was filled with dust The bathroom was the nicest part of the room. Thank you
Stayed 5 nights in Feb 2025

2/10 Terrible

Terrence

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly have stayed there before but this round was embarrassing room was dirty, bathroom dirty and falling apart, air-conditioning not working I paid for parking and was sent to park in the most ridiculous space in an SUV that barely fit where they placed me. Then every time I returned someone else was in my paid for parking and I was moved 4 times to parks that are just stupid and only made for today's hybrid mini cars it's ridiculous and will not be using this place again highly recommend looking elsewhere
Stayed 2 nights in Dec 2024

10/10 Excellent

Hannah

Liked: Property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

4/10 Poor

Stephen

Disliked: Property conditions & facilities
the angular room was a design nightmare with the small tv that wasnt a smart tv no netflix etc, pointed more out the window than the bed. No seats or chairs, pokey rooms wasted space, odd cubicles, no cooking facility, shower head all limed up and water not very hot and a fridge that looked like it came out of a 70's caravan. they did move me to a room where the tv pointed at the bed at least. breakfast was okay too. the VR right next door was a hundred x better for not much more $
Stayed 2 nights in Dec 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for a night and the room’s window view was the sky tower! fantastic!
Stayed 1 night in Dec 2024

10/10 Excellent

dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
the lovely lady at reception is A1 for service and always makes you welcome.Thank you so much
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Anthony

Travelled with partner
Disliked: Staff & service, amenities
The wifi was the worst I’ve ever experienced anywhere in the world. We couldn’t even load simple emails or map directions. They need to invest in updating this as an essential service for travelers.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The only annoying thing is the keycard/elevator controls which is all wonky.
Stayed 2 nights in Dec 2024

6/10 Okay

Graham

Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before and this time the service was amazing especially the room service. We will definitely stay again when we’re in town for pleasure. Parking is a little tricky but we parked on the street.
Stayed 1 night in Nov 2024

6/10 Okay

Harjot

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Very outdated hotel , parking was super expensive
Stayed 2 nights in Nov 2024

6/10 Okay

Justin

Stayed 3 nights in Oct 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Melanee

Liked: Cleanliness, staff & service
Property is a bit run down. Staff are really polite and responsive when you bring an issue eg no milk in the room or shower gel to their attention. Okay for the money you pay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Staff & service, property conditions & facilities
We spent the night of our anniversary here and we were delighted to be spoilt with a special message, chocolate, wine and a room upgrade. Thank you for making us feel like celebrities. Great place to stay - highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very affordable centre city accommodation in walking distance of everything. Parking a bit difficult but available. Would have liked to know restaurant would be closed on Sunday night.
Stayed 2 nights in Nov 2024

6/10 Okay

J

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Heat pump/air conditioning wasn't working so a small Living and Co heater was in tthe room. Very cold draft coming through the main door (had to use a towel to stop this) with very cold fans operating continuously in the bathroom and side room where fridge and closest was. Free wine and treats provided
Stayed 2 nights in Nov 2024

6/10 Okay

Marco

Travelled with family
Liked: Cleanliness, staff & service
Clean and convenient. Modern bathroom, but water pressure in shower not great.
Stayed 2 nights in Nov 2024

2/10 Terrible

Mark

Business traveller
Disliked: Staff & service
Made an error booking for wrong night. Not interested in changing. Just money grabbing
Stayed 1 night in Nov 2024

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate accommodation for the price you pay. Enjoyed our stay. Basic continental breakfast, but perfect to get the day started. Would definitely stay here again.
Stayed 4 nights in Oct 2024

8/10 Good

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were amazing. Heatpump needs filters changed so didn't work, but apart from that decent place to stay
Stayed 2 nights in Oct 2024

4/10 Poor

Masao, Auckland

Stayed 2 nights in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024