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Copthorne Hotel Auckland City

4.0 star property

Photo gallery for Copthorne Hotel Auckland City

View from room
Superior Room, 2 Double Beds | View from room
Bar (on property)
Junior Suite
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

View map
150 Anzac Avenue, Auckland, 1010
  • University of Auckland
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Sky Tower
    ‪14 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Harbour View

Superior Room, 1 King Bed, Harbour View

Superior Room, 1 King Bed, Harbour View

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.2 out of 10
Very good
(50 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | View from room

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(35 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Auckland

With a stay at Copthorne Hotel Auckland City, you'll be centrally located in Auckland, steps from University of Auckland and 8 minutes by foot from Spark Arena. .This eco-certified hotel is 0.6 mi (1 km) from Queen Street Shopping District and 0.7 mi (1.1 km) from Queens Wharf.

What's nearby

  • University of Auckland - 1 min walk - 0.0 km
  • Spark Arena - 5 min walk - 0.5 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km
  • Sky Tower - 14 min walk - 1.2 km
  • SkyCity Casino - 14 min walk - 1.2 km

Getting around

  • The Strand Station - 9 min walk
  • Auckland Britomart Station - 11 min walk
  • Auckland Intl. Airport (AKL) - 25 min drive

Restaurants

  • ‪Provedor - ‬6 min walk
  • ‪Old Government House - ‬4 min walk
  • ‪Tapestry Dining - ‬5 min walk
  • ‪Ya-So Esaan Thai Eatery - ‬4 min walk
  • ‪Ha! Poke - ‬3 min walk

About this property

Copthorne Hotel Auckland City

Eco-certified hotel with a 24-hour front desk and a restaurant
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 106 guestrooms featuring refrigerators and plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area. This hotel also features a banquet hall and bike parking.
Enjoy a meal at Zoes for Breakfast, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Zoes for Breakfast - This restaurant specializes in local cuisine and serves breakfast only.
Zoes Bar - Onsite bar. Open daily.
Zoes for Dinner - This restaurant specializes in local cuisine and serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 30 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoes Bar
  • Zoes for Breakfast
  • Zoes for Dinner

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (90 centimetre high)
  • Lift (82 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 123346e

We should mention

Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 266 out of 1004 reviews
Rating 8 - Good. 431 out of 1004 reviews
Rating 6 - Okay. 203 out of 1004 reviews
Rating 4 - Poor. 67 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Victoria

Disliked: Property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Carol

Travelled with family
Helpful staff, great restaurant
Stayed 1 night in Jun 2025

6/10 Okay

Rohan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel in general is fine, the only issue is the very tired / damaged furniture (with the exception of the bed) in the room, which have it a very low effort vibe. Room was clean & was a great place to put one’s head down for the price, but nothing extra / special about the place.
Stayed 1 night in Jun 2025

10/10 Excellent

Póla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay at the hotel. Staff were very friendly and the room was very confortable. Great location for getting around the city sights. I would stay again. Thanks a lot.
Stayed 2 nights in Jun 2025

6/10 Okay

Moko

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

8/10 Good

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay, I was thankful to actually get a car park on the premises but if I hadnt then that would of been a hassel that I didnt want on my stay away.
Stayed 1 night in Jun 2025

6/10 Okay

Denise

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Staff were kind, friendly and professional Beds comfortable however rooms very dated and warn. Clearly standard of rooms does not reflect a 4 star rating
Stayed 5 nights in Jun 2025

4/10 Poor

Molly

Stayed 1 night in Jun 2025

6/10 Okay

Leah

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Cheap but you get what you pay for. Rooms not sound proof. Definitely an older motel. Did have to ask for a extra towel (booked for 3 and only 2 towels). Did the job of giving us a bed for 2 nights, rooom appeared clean but don't move anything.
Stayed 2 nights in May 2025

10/10 Excellent

Sukhdeep

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jun 2025

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Jun 2025

2/10 Terrible

Sajith

Disliked: Cleanliness, amenities, property conditions & facilities
Received mail saying NZD50 as security deposit but have to pay NZD150!!! Poor quality of hygiene, washrooms are mouldy, dirty sheets and uncleaned rooms Had changed the room on the next day itself but given a more worse room, literally saying if you shower room will be flooding. As we dont want to spoil our long weekend managed to stay all through the booking. Thankyou for housekeeping to provide extra towel to prevent flooding. Even exhaust is working at all.
Stayed 3 nights in May 2025

10/10 Excellent

Delaney

Stayed 1 night in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Was very comfortable and easily accessible to most activities 10/10
Stayed 3 nights in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Losalini

Travelled with family, Business traveller
Room conditions are worth the cost
Stayed 3 nights in May 2025

6/10 Okay

Josh

Liked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service
Close to spark arena
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Quiet time, nice and relaxing. Friendly helpful service. When I go back to Auckland that's where I'm staying.
Stayed 3 nights in May 2025

6/10 Okay

Astrid

Travelled with family and small children
Liked: Cleanliness, amenities
The staff were very friendly and didn't mind answering questions or helping where needed. The location was convenient for what we wanted. Unfortunately it looked like our room hadn't been cleaned for a while- could see grubby fingerprints everywhere, the table and bedside tables hadn't been wiped down and were sticky from spillages, etc.
Stayed 1 night in Apr 2025

6/10 Okay

Mireille

Business traveller
Liked: Cleanliness, staff & service
Close to town and clean room.
Stayed 1 night in May 2025

8/10 Good

Adele

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Close to motorway
Stayed 1 night in May 2025

4/10 Poor

Michelle

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The room was clean and the bed comfortable. However the bathroom door handle was hanging off, the sink had a huge crack in it and the toilet seat was very loose, I definitely would not stay here again and expected more from such a reputable hotel chain such as The Copthorn
Stayed 1 night in May 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice an friendly and quite.
Stayed 1 night in May 2025

8/10 Good

Kavitha

Stayed 1 night in May 2025