SkyCity Hotel

4.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SkyCity Hotel

Exterior
Children's activities
Property amenity
Property amenity
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym

Explore the area

Map
Corner Victoria and Federal Streets, Auckland, 1010
  • Sky Tower
    ‪1 min walk‬
  • SkyCity Casino
    ‪1 min walk‬
  • Queen Street Shopping District
    ‪4 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

Premium King Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Courtyard View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Twin Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Courtyard View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Premium Twin Suite

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premium King Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Family Suite (incl Sky Tower Family Pass)

  • 56 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

Accessible Twin Room

  • Sleeps 4
  • 2 Double Beds

Accessible King Room

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Auckland

With a stay at SkyCity Hotel, you'll be centrally located in Auckland, steps from Sky Tower and SkyCity Casino. .This casino hotel is 0.3 mi (0.4 km) from Weta Workshop Unleashed and 0.7 mi (1.1 km) from University of Auckland.

What's nearby

  • Sky Tower - 1 min walk
  • SkyCity Casino - 1 min walk
  • University of Auckland - 10 min walk
  • Auckland Ferry Terminal - 11 min walk
  • Spark Arena - 4 min drive

Getting around

  • Auckland Britomart Station - 11 min walk
  • Gaunt Street Tram Stop - 11 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪Rydges Auckland - ‬2 min walk
  • ‪Denny's Family Restaurant - ‬1 min walk
  • ‪Andy's Burgers & Bar - ‬1 min walk
  • ‪The Glass Goose - ‬1 min walk
  • ‪Federal Delicatessen - ‬2 min walk

About this property

SkyCity Hotel

Luxury Auckland hotel in Auckland Central Business District with 11 restaurants
SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 323 guestrooms featuring refrigerators and iPod docking stations. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and you can also request cribs/infant beds (complimentary).
Relax and unwind with massages, body treatments, and facials. After enjoying recreational amenities such as a fitness center, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Andy's Burger & Bar, one of the hotel's 11 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 4 bars/lounges.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Andy's Burger & Bar - Onsite restaurant.
Orbit - Onsite restaurant. Open select days.
Fortuna - Onsite restaurant. Open daily.
Federal Deli - Onsite delicatessen. Open select days.
MASU - Onsite restaurant. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Chinese (Mandarin), English, Filipino, Hindi, Korean, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (NZD 35 per day)
  • Secured covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges
  • 24-hour room service

Restaurants on site

  • Andy's Burger & Bar
  • Orbit
  • Fortuna
  • Federal Deli
  • MASU

Things to do

  • Fitness centre
  • Shopping
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • A meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 131
  • Grab bar in shower
  • Shower grab bar height (centimetres): 90
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Casino
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • Films for purchase

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 943 out of 1537 reviews" "
Rating 8 - Good. 385 out of 1537 reviews" "
Rating 6 - Okay. 139 out of 1537 reviews" "
Rating 4 - Poor. 39 out of 1537 reviews" "
Rating 2 - Terrible. 31 out of 1537 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
SkyCity is really at the city center making it a great place to catch tours our walk around and explore!
Stayed 2 nights in Oct 2024

8/10 Good

Sophie

Stayed 1 night in Sep 2024

10/10 Excellent

Reina

Stayed 3 nights in Oct 2024

10/10 Excellent

J H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best sleep ever
Awesome bed and room
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Travelled with group
Liked: Amenities
All the employees we encountered from the front reception personnel, the concierge, the casino host, the luggage handlers, and the cleaning staff, were extremely, courteous, prompt, and polite. We had a wonderful stay here. The cost was very reasonable and I would recommend this hotel to anyone.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kingsley

Clean and tidy
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Stayed 1 night in Sep 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing to add
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fantastic
Stayed 1 night in Oct 2024

10/10 Excellent

Rewi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in Oct 2024

10/10 Excellent

Shahana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love doing staycations here, and this time it was for my daughters 13th who is a sucker for room service! Yummy food and spot on with timing. A bit on the pricey side but totally worth the experience.
Stayed 2 nights in Oct 2024

8/10 Good

Erlinda

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable
Stayed 4 nights in Oct 2024

10/10 Excellent

PAULA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed numerous times at sky city and it is central and easy to get around, although it is not exceptional like it used to be, has aged a bit and feels ho hum for the price. Tried to book direct but was told full but could through expedia
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Everything was fantastic. Bed was comfortable. Room was clean as very satisfying stuff were really amazing so helpful and understanding. And the guys that valet our car were really helpful and very nice
Stayed 1 night in Oct 2024

10/10 Excellent

JAEHEE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the family suite which was spacious and clean however, the kitchenette is very close to the kids sleeping it should be in the other bedroom as well as a table and chairs for eating as there is no place to sit if young children need to eat. Overall we loved staying here and will be back sometime in the future 😊
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent checkin and room was very good. Hotel was quiet, parking was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Sunia

Liked: Staff & service, property conditions & facilities
It was amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed every moment, cleanliness Aaa Friendly staff and great meal options. Close to all amenities and great transportation options
Stayed 1 night in Oct 2024

4/10 Poor

Mandy

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities
None of the staff gave correct info all 6 different people i spoke to misinformed me.. check in was terrible as no one said i needed a credit card although i paid the hotel before arriving. Due to tge muvk around by staff i literally arrived 4am and checked out 9am id not stay there in a hurry terrible experience for what you pay. Lucky i dont have meetings in cbd often
Stayed 1 night in Sep 2024

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff lovely and clean and modern
Stayed 5 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
SkyCity Hotel location is in the center of Auckland's CBD within walking distance of pretty much everything. It has the City's landmark Sky Tower and casino with huge prizes. The room was very spacious and the staff was very helpful and friendly. Hotel is highly recommended and we'll come back again if we're in the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Amenities
Loved how spacious and tidy the room was. We really enjoyed how everything was close by. Only thing would have been nice to know ahead of time was about the $100 bond had to pay when checking in. If known ahead of time could have planned better for our trip. Other than that we had a great time.
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024