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Absolutely loved this place. It wasn’t like you were staying in a hotel at all, you almost felt like you were sitting in your own home. Very clean, beds are comfortable. Some of the staff were friendly. Something they must work on is their breakfast. Everything was cold except for the waffles. There wasn’t anybody at the front desk almost every time walking into the reception area. Being a manager, it’s nice to see a face and be greeted. During breakfast, there was nobody out there to answer questions or to help with something if needed. I will definitely say again and would refer this hotel to others.

This is our family go to when we go out of town to visit family and grandkids. We’ve always enjoyed this hotel. It’s clean and convenient. Most of the staff are very friendly and helpful. It’s nice to see familiar faces when you stay somewhere often. However, this trip was a disappointing. We arrived late in the evening to a room that did not smell good at all. The bathroom was a bit messy. The bathroom door wouldn’t shut, the toilet overflowed for no reason, the carpet was pulled up a bit in front of the bathroom door. We didn’t get moved until the next day even after alerting the front desk. Management was called to see what compensation would be given and she only gave us a $30 discount off of $120. We had to have the window open just to stay in the room because it smelled SO BAD. I sprayed my expensive perfume so we weren’t smelling mildew and dirty dog and whatever else the smell was. Very disappointing for as much as we stay and send people that way. Plus the last two times we also referred family to stay when we were there. We manage properties so when asked where a good place to stay in Saint Helens is we always mention this hotel. I’m not saying I wouldn’t refer somebody there again, but I am saying that I will let people know my experience. I manage. This was unacceptable.

The ambiance is really nice, low-key. Didn't try the soaking tub, but it sounded cool. Staff were very friendly.

Really clean and convenient property.

Daily hot breakfast included and free laundry facilities.

It was my wife's first visit. She loved the artwork, secret rooms and treasure hunt. Very friendly staff all around and beautiful grounds.